MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10103 results found
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Sylvan Safekeeper soft lock bug
Sylvan Safekeeper soft locked the game when I tried to use it twice in a row. I sacrificed one land to give shroud to a creature with effects on the stack, then I tried to use it again and the game said "sacrifice a land" but wouldn't accept any choices. No timer rope appeared. The game menus still worked, but there was no way to progress the game, not even timing out.
4 votes -
Incorrect rules interaction with Helm of the Hosts. created tokens incorrectly keep legendary status. this is against the card's rules.
To reproduce, equip helm of the hosts card to a legendary creature. When the duplication effect triggers, the token card will be created, but it does not properly drop the legendary type, forcing you to select either the equipped creature or the token copy and the other is destroyed per duplicate legendary rules.
PC
results are that the card is not working properly and the rules need to be fixed. The created copy token should not be legendary even if the equipped creature is legendary type.
expected: copy token creatures should not have legendary type
see below
no workaround possible.
4 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
38 votes -
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Mulligan show/hide button showing amid gameplay
When game starts, the mulligan slider is still there, even though game had started. Didn't notice till turn 5, but was there. I could still see my opening hand that I kept, after my oppo and I mulled to 6.
2 votes -
Game dropped connection during hand selection. Wouldn't let me play cards after reconnect
Game dropped connection during hand selection. Wouldn't let me play cards after reconnect.
Received "connecting to server" on PC at the beginning of match. Game reconnected; however, I couldn't select any cards to play lands.
2 votes -
booster not appear after acquiring them
I've acquired a booster in mastery(level 14) and it doesn't appear in the booster section... than i've bought a booster of karlov manor for 900 gold and that didn't appear too...and no new card in collection so no idea where the problem is...
2 votes -
Product Suggestion
I attacked with 2 creatures in a draft, one of them was, "Norin, Swift Survivalist". 2 Prompts triggered and it asked something like, "Activate trigger?". But there was no way to tell which creature would be removed. The trigger stack just had 2 pictures of the Norin card. I 50/50 guessed that I'd remove the correct card but I was wrong and lost the game. Not cool
2 votes -
Bug: Electrodominance not allow casting of Brotherhood's End from hand when X=2
In my match, I cast Electrodominance, paying an X=2 targeting the Pridemate (a 5/5 at the time). I believed that the Brotherhood's End in my hand would be a viable target for Electrodominance's 2nd effect, but only the Spiteful Banditry and the Greater Auramancy were given to me as selection targets.
1 vote -
"Rank Up" graphic displaying incorrect images
Ranked up from Gold 2 to Gold 1 in Standard Ranked play, and instead of the expected graphics, I got the attached.
2 votes -
Cosmetic bug when activating "card styles" option in the deck editor.
Alternate styles of cards do not show anymore activating "card styles" option.
Card with previous chosen alternate art remain with the selected art, but if I remove and add again the same card then no alternate art shows up.2 votes -
Crash on trying to start Duskmourn Premier Draft
I bought access to the Duskmourn Premier Draft for 1500 Gems and when I click on the Start Draft button the game freezes in the "Waiting for the Server..." loading screen and then crashes.
2 votes -
gre error
GRE is easily replicated in the following conditions:
"Ojer Taq, Deepest Foundation" with "Helm of the Host" equipped
"Rabble Rousing" and "Adeline, Resplendant Cathar" on boardAttacking using the tokens created from all 4 triggers instantly procs GRE error code and game ends in draw, without fail. I have managed in some games to create nearly 1000 tokens in a turn but there does seem to be an upper limit on the power Adeline is allowed to have, as the GRE error is hit or miss without her on board. With her on board, it is guaranteed to GRE error.
2 votes -
Mobile postgame screen
I find it far too easy to accidentally click out of the post game screen when playing on a mobile device, and then I'm unable to review cards drawn and all that.
2 votes -
crash after quit on MacOS
MacOS Arena crashes after I quit the game with "MTGA quit unexpectedly". 2 different M1 Macs on Sonoma.
2 votes -
Unfair Gameplay
Please check my last game that my rival somehow boosted his creature to 93/93 just in turn 4. I couldn't understand how it was possible!
1 vote -
Error Updating Data and days lost playing after paying for Mastery Pass
I have had the Error Updating Data since the 3/5 update, with no fix insight and plenty of reports below, and I have been locked out of the game now for 3days while having paid for the Mastery Pass will there be compensation for the days lost worth of Mastery XP?
9 votes -
Error updating data keep popping up after MKM alchemy update
This error message keeps showing up after the update. At first, I can play 1-2 games after updating, but then after finishing the second game, this message shown up and I can’t play anymore. Reinstalling MTGA didn’t help.
10 votes -
Decks
The new buy a deck feature is clearly bugged, for example i own arcane signet but not the version in the store, but its saying thats one of the cards i need to purchase and outting the price up, the same is true for a number of cards, i,e botanical sanctum, reckless charge and command tower. If this is how this is suppose to be then this is a horrible anti consumer practice.
3 votes -
Breaker of Creation
I had 7 black manna and a treasure token that I cashed in for another manna, but Breaker of Creation wouldn't play. I only cost 8 mana, but wouldn't play. Please fix this.
2 votes -
No Brawl Deck available
Hello
I want to play Brawl and everyone got a deck but I dont have any deck available. They are all invalid and miss too many cards. Is this a bug?3 votes
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