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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10094 results found

  1. packs

    Duskmourne Preorder showing as Bloomburrow in my Packs collection. Also, none of the the unpurchased Duskmourne preorders show in the store for me now.

    2 votes

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  2. Graveyard disappeared

    Graveyard did not have all cards available; went to look through it and only 13 cards were visible in it. I thought my cards had been exiled but there were only 2 cards in exile at the time, no cards in my deck either, I had self milled all my cards.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. emotes

    Hello!

    Emotions doesn't work. I have only Hello and Good Game in the list, аlthough the game was completely reinstalled recently.

    This is a permanent problem that sometimes disappears and then appears. But this time it has not disappeared for several days.

    2 votes

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  4. Alchemy pack didn't give cards

    Bought an Alchemy Pack today and when i went to open the pack no cards were awarded yet it used the alchemy pack.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  5. Cards not displayed correctly

    Various cards in my decks don't display the proper images or descriptions. Instead they may say "Ability#xxxxxxxxxx". This bug also prevents the activations of some offspring abilities
    Also unable to play anything besides quickplay (see bugreport 1)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. WEll you so called geniuses did it again, can't change decks in order to complete daily activities. All I get is some stupid momar challenge

    can't change decks or build any standard decks to use in your useless challenge. You so-called geniuses have pulled some bonehead updates, but this one the topper. I refuse to pay any money for a game that doesn't work half the time and the rest of the time restricts the cards I'm dealt while playing other players to protect your friends.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Storm splitter

    Storm splitter and grapeshot. I had 200+ cipies of stormsplitter on the battlefield. Then played grapeshot. Thebtimer ran out and I took all the grapeshot damage. I have had a problen with stormsplitter before not pausing the timer while sopying and being unable to attack. Here are tge captures.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Newly added cards or some cards are aligned on top of the deck. It's very uncomfortable and awkward.

    Newly added cards or some cards are aligned on top of the deck. It's very uncomfortable and awkward.

    2 votes

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  9. Missing Mastery Rewards (BLB 54)

    Missing mastery reward from my Bloomburrow mastery pass. Specifically the Starseer Mentor "card style" from level 54.

    Leveling working as expected but did not receive the card.

    2 votes

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  10. Agent of Treachery cheat

    Triggered twice without additional trigger.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Duskmourne Pre-ordering disappeared

    The Duskmourne season pass pre-order was supposed to be available for purchase until the 24th, but it disappeared from the store on the 19th (maybe 20th). Weirdest request ever, but please allow me to spend money on your game...

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Several historic cards are using the wrong wildcard type and are classified as the wrong rarity

    For example Inquisition of Kozilek, an uncommon card from Rise of the Eldrazi, requires rare wildcards instead of uncommon. This needs to be fixed.

    Thoughtseize, a rare from Lorwynn, is requiring mythic wildcards instead of rare.

    Doom blade, a common across multiple core sets is requiring rare wildcards.

    Sign in Blood, a common from multiple core sets requires rare wildcards.

    Cards should be assigned the rarity they were when they were first released. Not arbitrarily changed. This needs to be fixed so that the rarity of ALL cards matches what they should be as they were printed.

    2 votes

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  13. Network Error after Update

    Customer unable to login after the recent update. Showing Network Error.

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Daily Deals in Store

    Daily deals not showing up after last patch.

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Three Steps Ahead and Calamity, Galloping Inferno

    When casting Three Steps Ahead mode 2 + 3, you should have 2 separate effects. One copying a creature you control and another drawing 2, discard 1.

    If the creature your targeting is destroyed, the entire spell is countered. It's my understanding that the draw 2 discard 1 is not dependent on the first parts resolution, so this is a bug.

    Calamity, Galloping Inferno will often make only 1 token. I've seen others mention this, but I wanted to add a voice to the choir because it wasn't in the patch notes today. Lotta good these complaints are doing >:(

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Problem with best of 3(mobile version user)

    I can't put cards in the sideboard that aren't in the main deck.
    I am a mobile version user.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Bug

    I can’t sidecking. The game doesn’t let me change my card in the second match in Bo3.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. draft

    after the update the bug happened during the draft.
    picking cards in the draft was nearly impossible cause the images do not enlarge while touching with the cursor.

    i tried to build the deck, and after picking, the card images turned black and it was impossible to build a deck - see on the picture.

    i wasted a draft token for this, i would like to get it back

    3 votes

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