MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4033 results found
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Ozai's Cruelty doesn't work with Lo and Li, Twin Tutors
- Ozai's Cruelty doesn't work with Lo and Li, Twin Tutors
OC does 2 damage and with LoLi on the board, I expected to get 2 lifepoints.
- PC
1 vote -
Matchmaking
I have a deck using all commons/uncommon and purely basic lands. For some strange reason I still get matched against all rare/mythic meta decks. This can't be right
1 vote -
60 CARD DECKS EVENTS MIDWEEK CHEAP CHEATERS PERFECT CARDS HOW DO I WIN
How do I f****** win one of these events when every single time I play a card the guy has a perfect card to counter every single ******* game like what the f*** is the point of f****** playing the game. What a f****** joke man every single f****** time the guy is a f****** card for every f****** card I play. It's a f****** joke. What a f****** waste of time
1 vote -
Arena frustration – Draft is the only playable format
Dear Magic Team,
I have been a Magic player for years, and I must be honest: Arena is becoming increasingly frustrating. Constructed formats are almost unplayable due to overpowered cards like Collected Company, and games are often decided by turn 3–4. There is almost no middle ground: either one player dominates immediately, or loses immediately.
Draft is currently the only format that still delivers real Magic gameplay. But even there, it has limitations: expensive, only current sets are available, and little variety. Arena cannot sustain long-term player engagement under these conditions.
I sincerely hope future updates will focus more on…
1 vote -
EoE quick draft lag and freeze
Very disappointed. EoE quick draft had lag, freeze, and crashed. Resulted in missed steps, triggers, and misplays... unfortunate, is there a refund process?
3 votes -
Ultra Wide resolution
Ultra Wide resolution keeps closing the game to windowed before and after every game, please fix this!!!
29 votes -
Rigged shuffler
CHRISCOCKS HUNG WITH EPSTEINANDGATES.
NOW HE BEGS FOR BAIL OUT $ FROM TARIFFS WHILE THEY SCAM US AND RUIN OUR GAME.
CORPORATE AND WEALTHY CORRUPTION.
PLAIN AND SIMPLE
IM JUST GLAD THEY ARENT TRYIN TO TOTALLY RIP OFF STAR TREK AND WISH THEY WOULD STAR WARS AS DISNEY WOULD OWN THEIR Has AND THAT WOULD BE BETTER THAN NOW.4 votes -
Historic Metagame Event Bug - Sideboard issue
During the Historic Metagame Event, when going to sideboard, I was only able to access my Best on One sideboard cards, instead of the Best Of Three set. This caused me to be unable to sideboard my graveyard hate cards against reanimator decks, and I lost early on two seperate entries. I had tried a second time hoping it was just a one time glitch, but it continues to be consistent.
2 votes -
Connection error
I finished the tutorial, but the game crash for a connection error, but I'm playing with my wi-fi who is excelent. Please help me
2 votes -
Sideboard cards get moved down to "Best of Three Only" when I save the deck
I have a deck set to Traditional Historic format. I use it to play both BO3 and BO1. It's important that my Wish targets are in the top 7 sideboard cards so that they are available when I play BO1.
- I have clicked the arrows in the sideboard to move those Wish targets up into the top seven.
- I click "Done" to save the deck.
- I re-open the same deck again.
- The Wish targets that I carefully moved up are now back into the Best of Three Only section.
Why does it not properly save my sideboard order?
2 votes -
7 votes
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Stressful time pressure - Proposed solution: Choose a difficulty level that sets the time limits...
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2…
1 vote -
ジェム
ドラフトを行いたかったので、3,400ジェム(3,000円)の決済をしたが、ジェムの購入をしたと表示されたが、チャージがされていなかった。
2回同様のことをしたが同じくジェムは付与されておらず、再ログインしたら2回分の決済が走っていた。
1回分の課金をしたいので、2回目のチャージ分は返金してください。1 vote -
Screen freeze
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Screen freezes in game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Daily Deal Purchase didn't get Foundations Pack. Paid 900G, had 3 packs already, purchased Foundations pack, still have 3 packs .
Win 11, up to date.
Having multiple Graphics issues (no graphics on Packs and Cards) BUT this is about a Store purchase.
Have 3 unopened Airbender packs already (packs appear black-graphics issue).
Went to Daily Deals. Purchased Foundations pack for 900G. Go to Packs, still only have the 3 Airbender packs.
What gives?1 vote -
Bug or other
Fight spell x2 would not hit target with no cards preventing it doing so. Bug or other.
1 vote -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me. Screenshot below. IOS iPad player btw
1 vote -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me…basically stuffed up a really good hand. And yeah the cost of everything is crazy expensive how greedy Hasbro. You would have way, way more money if the product was a bit cheaper…but yes please I want my draft token refunded thanks. Screenshot below. IOS iPad player btw
1 vote -
Magic Damper (instant) not working
The Magic Damper instant spell is not working as intended. When trying to use it at the opponents turn, the game doesn't recognize as a valid spell to be cast.
Plataform: Steam
The steps to reproduce:
1- Have a creature in the battlefield
2- Have one land available (in this case I had Riverpyre Verge*)
3- My opponent attacked with a creature
4- The game doens't let me use Magic Damper*I had an Island and a Mountain on the battlefield but not available (they were tapped)
I don't know if the problem is with Magic Damper not being recognized…
2 votes
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