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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10053 results found

  1. Card Interaction Bug

    Opponent has Tamiyo, Collector of Tales on the board and I attack with Preacher of the Schism, both effects of Preacher don't trigger

    1 vote

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  2. Unable to target opponent's creatures

    I cast a spell "Fell". The game allowed me to cast it but when I clicked on the opponent's Glissa Sunslayer to target it, nothing happened. The game would not allow me to select the creature as a target. Something very similar to this happened in the game I played immediately before this one.

    In the last game, when my opponent went to attack me with multiple creatures for some reason the knights and soldiers (they were playing a white deck) were unblockable. Whenever the opponent attacked, I could not assign blockers to soldiers/knights because it would allow me to…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Sundering Titan does not see wastes as a basic land type.

    Wastes. is. a. basic. land. So, even though it worked out in my favor, when I played Sundering Titan, and when it was destroyed the next round by my opponent, I should have had to destroyed 2 of my wastes (one in each trigger). But, I didn't. I have not desire to be a cheat, and want this corrected and the victory awarded to my opponent.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Portal to Phyrexia can't be sacrificed for Hondren of Night's Reach

    Hondren of Night's Reach forced me to discard a card but I tried to exile Portal to Phyrexia and it wouldn't do it. It was the only card in my hand that I couldn't sacrifice it. Please fix this.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Ward causing targeted Mutate ability to fail

    I mutated Archipelagore onto an Ivy, Gleeful Spellthief that had Parcelbeast already mutated onto it. It gave me the interface to target 2 targets, with Archipelagore's tapdown ability. I targeted a Deep Cavern Bat first, then The Infamous Cruelclaw that had Ward 1 from Lavaspur boots, though I had no mana available because, why not. Arena just immediately passed priority with nothing happening, and the first target remained untapped.

    There was also a Vein Ripper on the battlefield, but he just likes to watch

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. cant sideboard

    Wont let me sideboard during premiere draft and quick draft. My last 4-5 drafts wouldnt let me navigate my sideboard while drafting. Extremely frustrating as I tend to build my deck as I draft. I couldnt get pictures but I am hoping this bug is a known issue. Please refund the approx 10k gems. Thanks

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Wild cards not redeeming properly/Lost wild cards

    Deck building hang while attempting to craft cards. Took 3x the wild cards needed and still hasnt given me cards. Please refund my wildcards.

    1 vote

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  8. Cryptic coat Cloak on mobile

    On Android, playing mobile arena, when using cryptic coat to cloak cards, there is no option available to flip them over

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Aclazotz, Deepest Betrayal Transformed From Its Land Into the Creature when I had 2 cards in my hand

    I was playing in a Bot Draft match when my opponent was able to transform Aclazotz, Deepest Betrayal from Temple of the Dead Into the Creature Aclazotz, Deepest Betrayal when I had 2 cards in my hand

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. 6 votes

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  11. Game crashed when trying to plot

    Game crashed when trying to plot Djinn of Fool's Fall wouldn't allow me to cast or plot causing me to time out and disconnect from my match.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. 5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Login

    Keeps looping to the following screen.

    5 votes

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  14. Jump In! says "claim" but won't let me claim anything or play

    I click on the "claim" button, and am trying to claim my card and build a new deck for Jump In! but it just says "waiting for server" and won't let me do anything

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Prematurely Opening Gems

    Packs granting gems in rare slot even though all the rares in the set are not collected yet. This happened with Modern Horizons 3 packs specifically.

    2 votes

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  16. Card Style Bug

    I purchased the Lightning Helix card style from the store, but it doesn't let me use it in my historic deck. Is it a bug? I have all the other card styles working, just this one doesn't

    2 votes

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  17. Multiselect delete deck

    We need multiselect delete on the deck manager interface! It takes too much effort to make space for new decks.

    2 votes

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  18. Instants interfere with token creatures for "season of the burrow"

    To reproduce:

    1. Player A has a creature.
    2. Player B casts "season of the burrow" and selects 1x exile target creature and 3x rabbit token.
    3. Player A casts instant spell that protects ("shore up") or affects ("paths of tuinvale") the targetted creature.
    4. the rabbit tokens don't appear

    This is clearly a bug. the spell was not countered!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Green Dragon's poison breath not ending with turn

    When Green Dragon enters, it's ability causes any of opponent's creatures damaged to die, "until end of turn". When that temporary emblem appears, it says so on it. Yet, if no creature is damaged and killed that turn, it doesn't go away at end of turn. In fact, there is no way to get rid of it until it kills a creature, no matter how many turns you play after the Green Dragon enters.
    Playing on a PC; log attached.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. MAC gameplay is nonexistent

    Home Screen launches fine on MAC (Apple M2 Pro) but when you start a match, it lags to the point of not running and ultimately crashes never starting the game. it has been this way since the last update.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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