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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10041 results found

  1. Yuma, Proud Protector

    Yuma, Proud Protector appears in my collection, but I cannot find him when I want to put him in a deck

    1 vote

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  2. daily deals

    I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.

    3 votes

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  3. Calix, Destiny's Hand Interaction Bug

    The "+1" ability brought up a menu to surveil instead of normal ability to choose an enchantment card. There was no opportunity to make any selections or actually surveil, and the play timer expired.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. delete multiple decks since you added many

    Allow deletion of multiple decks since the Game adds starter decks and pushes users over the limit through no action of their own

    3 votes

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  5. Melek, RR dies on cast

    Playing Melek, Reforged Researcher immediately causes it to die. I simply cast it in any 100 card Brawl match it dies as soon as I cast it, happens very consistently and I have tried multiple games

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Received mythic ticket from opening earned BloomBurrow booster pack disappeared when entering Deck edit

    I earned a BloomBurrow booster pack, had no mythic tickets but needed 1 more gold bar to complete the circle to earn 1 mythic ticket. Cracked open the BloomBurrow booster pack and got everFlowing well which is a rare and that completed my gold bar thus earning me 1 mythic ticket. I saw the reddish flower icon go into the ticket (turning my gold ticket color up top back to red) suggesting I now have a mythic ticket available.

    I then exit and go to deck building to craft Ancient Cornucopia with that one mythic ticket I earned but strangely…

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  7. Until your next turn effects never end unless triggered

    I had this issue before with I don't know what effect, but it has happened again now with "Davriel, soul broker". His +1 ability reads as "Until your next turn do X thing" well for some reason the effect never goes away unless triggered by the opponent and you can stack that **** forever making int far more annoying than before. Is this an intended change?

    TLDR: "Until your next turn" effects don't go away on y our next turn, only when triggered.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Bug with Etali stolen creature

    When Etali entered it stole the opponents Atraxa grand unifier. Opponent then proceeded to cast leyline binding on Atraxa. The following turn I used pawpatch formation to free Atraxa and instead of Atraxa coming back under my control it went to my opponent although Etali had previously stolen it and it was in play on my side.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 精神を刻む者、ジェイス の忠誠度のバグ 

    忠誠度が1下がる能力で、
    忠誠度が1のときにその能力を使った結果
    忠誠度が2になった。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Suggestion for improving daily mission

    One of the mission states "kill 15 of your opponente creatures", or something similar.
    I saw that by kill It means destroy, and of your exile them you don't progress the mission.
    I have two suggestions:
    - Replace the world kill with destroy, as it's more in line with the in game language/rules
    - Add the exiled creatures to the ones that make you progress the mission (and modify the text accordingly).
    Keep up the good work!
    Corrado

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. life link fight

    Lifelink doesn't work with the bite/fight cards in Bloomburrow. If I give a creature lifelink, such as with Scales of Shale, then use any bite or fight card, the lifelink doesn't work despite the creature dealing damage.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Bug

    Found a bug where using Tasha unholy archmage's +1 ability does not resolve properly and carries over into following turns, allowing for the +1 to become a lingering effect until the opponent triggers the now ridiculous stack by attacking.

    Step 1: clear creatures off of field
    Step 2: play Tasha unholy archmage and use her +1
    Step 3: remove any creature your opponent plays on the following turn before they can attack.

    If done properly, the icon representative of Tasha previous use will retain past upkeep and will begin to stack until you your opponent to attack, in which case…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game suddenly ended with "GreError" and a forced draw

    In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
    The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…

    6 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  14. Narset, Enlightened Exile Ability did not trigger

    Main issue with Narset --- The ability that I made my deck around triggered and then stopped triggering, it made me lose the game -- this is the description Narset, Enlightened Exile attacks, exile target noncreature, nonland card with mana value less than Narset's power from a graveyard and copy -- when attacking nothing happens, I screenshotted my graveyard to show a few items that could've been casted at that moment Rending flame was the Instant spell that should have worked.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. No mythic???

    Why have I pulled a mythic booster and got no mythic WotC. Seriously? Fix this. Disappointing.

    3 votes

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  16. Limited match dropped mid match

    Playing game of limited, was about to win when the game dropped. No option to reconnect. Client was unresponsive several times during match. Returned to draft homepage with a game loss. Incredibly frustrated.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  17. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Return the Favor wouldn't change the target of the target spell

    I cast Return the Favor with both optional spree abilities. Return the Favor did not allow me to change the target of the original spell. This caused me to lose a Quick Draft match.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. redeemed starter kit deck empty after entering code

    I entered codes I received from buying the Starter Kit containing the 'Day of the Dragon' and 'Backup Beatdown' decks into the 'redeem code' form on the store page.

    The first code was successful but the decks did not appear in my collection.

    I waited a while and checked again to find them present but empty (see images).

    I redeemed the second code that came with the physical decks and it said that it had already been redeemed.

    I attempted to fill the decks by importing the deck list (supposing that the cards may have been added to my collection…

    8 votes

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  20. Clicks not registering Mac

    Clicks not registering at all. The home screen of arena opens up and there is a slight hover animation and the advertisement windows for new shop deals load in and out, but any clicks, from going to decks to playing morimir, dont work. Currently using a mac.

    9 votes

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