MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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831 results found
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Arena Mac trackpad requires double-click
Mac version of Arena is virtually unplayable. Using an M3 MacBook Pro. Do do anything often requires either a physical click on the trackpad or a double-tap on the trackpad. It's random and inconsistent which one is needed. Please fix the UI to unbreak it. Used the system wide setting for track-pad clicks. Having to first double-tap a card in hand to select, then double-tap again to play is awful.
2 votes -
Palantir of orthanc
Palantir of orthanc. Multiple times it has happened. Nothing on field to stop it from activation, and no rhyme or reason to how it happens that I have found. Some times, no counters, no scry, no options. Other times it will activate perfectly for one round and then stop. Even had a few times that it adds counter, but no scry or option. It's getting old.
7 votes -
disconnect issue
Why is it right before I am winning a game on draft limited (Avatar) i get kicked out of the game. can u please fix this annoying ddos. ppl abusing it to save gems.
please give me my gems back for the draft. its rly annoying. I cant even post a screenshot because how would i know when i get kicked out ( oh later i found out that i get a lose for a win aswell.....
1 vote -
Turn timer problems
The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…
12 votes -
Monthly ban for time thieves
When will you add an option to ban selected players?? Those time thieves are the worst thing that could have happened to Magic. Let us ban those players for a month (or until manually removed from ban list) - this should allow normal players to enjoy the game while at the same time should lengthen the queueing time for the ropers, meaning more play for people who really play Magic and less for the ones breaking the game.
8 votes -
shuffle
Shuffler needs to be better randomized. I can't tell you how many times, since today's maintenance, that after 12+ cards half of them are land cards. Especially considering I only have 18 in my deck. One game I literally had 15 lands in my first 20 cards!!! How is that possible with 18 lands? How is it possible that the game actually lasted that long? (well, that's a known... the deck I was playing against sucked).
There HAS to be a better randomizing program out there. This stuff happens far, far too often to be 'normal'.
10 votes -
Cannot cast instant spells during my opponents turn
I have played multiple games since yesterday where at a certain point into the game normally past turn 5 or so, that I do not have the option to respond to spells or phase changes during the opponents turn. So I have been unable to cast any instant or flash spells. Such as a counter spell, removal spell, etc. The only consistent I have noticed is Up the Beanstalk has been in play on my side and I have had at least one land tapped. I have had the lands available to play the spells, there has been nothing in…
14 votes -
Option to get priority at normal stops even if I don't have a game action when I have mana
Currently, the game checks whether or not you have an instant or an activated ability and skips your priority at the normal stop points (opponent playing a spell, new main phase, etc.).
This means that the opponent can easily tell whether or not you have an instant in hand and can even tell what instant it is based on how much mana you have and when the stops occur.
Full control is not a solution because adds a massive number of priority steps that don't normally occur even if you have instant speed abilities.
My proposed solution is an option…
2 votes -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…1 vote -
Pick 2 draft issues
Pick 2 Draft has a number of issues.
First and most obvious, it isn’t the same as a pick 1 with 8 players. The pack rotation is different. The number of packs/players is different. Pick 2 makes it too easy to cut colors in the beginning, making it too easy to draft the colors you want rather than adapting to the pack passed. Not having the option for a regular draft sucks. Pick 2 also increases the chance for double-bomb picks, whereas other players may have 0-bomb picks, thereby widening the gap between player potential through random chance.
Second, not…
7 votes -
not everything is drawing in the app
I have multiple cases of sprites(not sure that's what they are called) not drawing. It happens at random times. This was not a problem before final fantasy. I have run the repair files. That did not fix the problem.
In the provided screen shot none of the items at the top are drawing correctly. I cannot tell what is what. This also happens to the cards already in the deck in the deck builder (no screenshot).
2 votes -
Kotis The Fangkeeper
Kotis The Fangkeepr’s ability doesn’t properly trigger after latest update on mobile. When dealing combat damage as required, X amount of spells are exiled as they should be. However, instead of pulling up the list of castable spells as the game should, it fools you with a fake resolve message. If you click resolve, you skip your turn without casting any of the free spells because it never shows the option. The only way around this is to IGNORE the resolve button and click on the opponent’s exile pile and manually cast spells from there. Emphasis on IGNORE THE…
11 votes -
Please make the Chocobo companions available again in MTG Arena!
Please make the Chocobo companions available again in MTG Arena! My son really wants one, but he only started playing after they left the store.
1 vote -
Sanctuary Warden No Choice
When Sanctuary Warden enters the battlefield or attacks and is the only creature or planeswalker with counters on the battlefield, one is automatically removed instead of giving me the option to choose to remove or not (as per the "may" on the card.) I'm playing on a Windows.
6 votes -
Sound bug on iPhone. Half of the SFX are missing.
When playing on iPhone it sounds like half of the sound effects are missing, in particular the sound when creatures attack or block. This started happening two days ago, and I’ve tried messing with the sound options, restarting the program and device, and even reinstalling.
21 votes -
Shuffler
Please fix your shuffler. I've tried and tried again to tell you this but i should not be beating statistical odds every single day. I shouldn't be seeing over half my mana base in the top 20 cards of my deck when I only run 20-21 lands. On such a consistent basis. And my opponents see a 3- full playset of their liliana of the veil in their top 12. It just doesn't seem like the shuffler is programed to randomize your deck at all. But either forces your win or loss.
14 votes -
Something is wrong with your shuffling system
- To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
- Mac
- I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
- I don't expect a…
18 votes -
"Momir" -style Alchemy cards are able to conjure unreleased cards
Cards that conjure random cards from the entire game (i.e. Fear of Change, Ornate Imitations, and Roalesk, Prime Specimen) are currently able to conjure cards from the unreleased Final Fantasy set after today's update.
No I'm not posting this just because I'm salty that my opponent rolled into a free Ancient Adamantoise and stomped me with it over a week before it's release. This bug cannot be intentional and should probably be fixed asap before Square Enix's lawyers learn about it.
2 votes -
Silent Hallcreeper selected options visual bug
When hovering Silent Hallcreeper, if the +1/+1 counter option or the copy a creature option have been used already, those options are grayed out. However, the draw a card option is NOT grayed out once it has been used, seemingly indicating that it is still available to be selected when it is not.
1 vote -
Graphics options isn't scrolling
In graphics option while Quality Level sets on Custom I can't scroll down for all the options.
1. Give us the steps to reproduce the bug: Just opened Graphics option section;
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS): Mac;
3. Enter the actual results you’re experiencing: At the bottom you can see that there is another setting and I can't scroll down to it;
4. Enter the expected results of the feature: Scroll down and see the full list;
5. Add any relevant screenshots/videos: I added screenshot of hidden section at the bottom of…2 votes
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