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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9990 results found

  1. Myrel Shield of Argive - Number of soldiers bug

    I have just played a game against an opponent who attacked me with Myrel, Shield of Argive. The card is supposed to create a number of tokens equal to the number of Soldiers the opponent controls. Instead it created a number of tokens corresponding to the number of Creatures he controlled. There was no effect that makes his creatures soldiers.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. glimpse the impossible

    Hello,
    My opponent cast the spell "glimpse the impossible" with "Foundation of the Third Path". Now he doesn't target a player and the timer to continue playing doesn't run out. So the game gets stuck in a loop until I or the opponent gives up.

    1 vote

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  3. Oponent not timing out

    Opponent is not timing out, have been idle for around ten minutes waiting on an action, no clock or timeouts being used.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. “Spend mana as though it were any color” ignores phyerxian mana costs

    I wanted to play Jace the Perfected Mind {2}{U}{U/P} which had been exiled using King Narfi’s Betrayal, so its cost appeared as {4}.

    I had a Relic of Legends and 3 untapped legendary creatures. So I could have played it for {2}{U}{P} or {3}{P}. But since the cost was incorrectly set to {4} it was unplayable, and might have lost me the game.

    2 votes

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  5. Auto-tap should tap Tomb of the spirit dragon last

    Auto-tap seems to be prioritising useless mana colour-changing abilities over the ability to gain life from Tomb of the Spirit dragon.

    I didn’t have any cards I could cast, and all my abilities could be played without TotSD. But auto-tap kept choosing it first.

    2 votes

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  6. マッチングの確率とアンケートを取る意味について

    不利対面の相手に連続で3回もマッチングさせないでください。

    いくら確率的に0ではないとはいえ、明らかに偏らせすぎとしか言いようがありません。

    次に、マッチ後に時々出てくる「マッチは楽しめましたか?」です。(ニコニコしている顔文字と不満そうな顔つきの顔文字の表示の事)

    これは何のためにアンケートを取ってるんですか?

    不満があれば次回マッチなどで補正してくれるのでしょうか?

    形式的にユーザーの要望を聞いた気になって、何も改善をする気がないのなら初めから聞かないでください。

    極めて腹立たしいことこの上ないので。

    2 votes

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  7. Permanent Hexproof - Bug

    The text of Jade Orb of Dragonkind reads: "Tap: Add Green. When you spend this mana to cast a Dragon creature spell, it enters the battlefield with an additional +1/+1 counter on it and gains hexproof until your next turn. (It can't be the target of spells or abilities your opponents control.)" When playing an opponent in a Midweek Magic Brawl game, they used mana from the Orb to cast Lathlis, Dragon Queen. Instead of Lathlis only having hexproof until my opponents next turn, she had it for the rest of the game. This permanent hexproof does not match what…

    3 votes

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  8. Satoru Umezawa's Yoji Shinkawa skin is bugged

    The artwork, when the card is on the battlefield, shows only its legs.

    2 votes

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  9. Turn execution, order of resolution

    Untap, upkeep, THEN DRAW. I had a instant spell that I could have casted on my UPKEEP phase... to kill my opponent ... then the draw phase!! Just cause you have no cards in your deck does not mean that you lose... you have to be forced to draw a card for the "loss of game" to take effect.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Arena needs a dusting system -- can't play formats I want.

    I love magic and spend lots of money on it for paper and arena (to draft). But I'll be leaving MTG Arena sadly because of the way it is monetized. The fun of the game for me is building new decks and trying different formats. My favourite is drafting. But after a certain point, I can't keep buying gems to draft, so I play constructed to get some gold up so I can draft. But despite having played for years, I can't get enough rare wildcards to play decks I actually would like to play--and there's no way I can…

    1 vote

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  11. Bug: Ulalek, Fused Atrocity.

    Please look into this, I do not know what exactly is going wrong. Playing with my friend, he has Ulalek, Fused Atrocity equipped with Helm of the Host. Each combat, in the best words I can use to describe this, it copies my creature (which is equipped with his mithril coat) in addition to copying Ulalek (Mirror Box is on his board.)

    Whenever he casts an eldrazi spell, Upwards of 50 triggers occur, about half of them being Ulalek's. For example, when he copied a black dragon spell, it was copied 18 times. At this point, he only had 2…

    2 votes

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  12. 2 votes

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  13. Conditional upkeep triggers fail to trigger with Obeka combat damage

    Upkeep triggers are sometimes missed on Obeka combat damage upkeeps. Bug only occurs for upkeep triggers with conditions.

    For example, playing Honden of the Night's Reach as the only shrine on my board, and then dealing combat damage with Obeka fails to trigger the shrine. The shrine's upkeep trigger does not work even on next turn; only after two of my turns does the shrine trigger successfully on upkeep.

    Unconditional upkeep triggers function as before.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. I can set nine or less phrases, but can't ten or more.☆

    I can set nine or less phrases, but can't ten or more.☆
    ( I can't confirm with 10 or more phrases.☆)☆
    Why not fifteen?☆

    3 votes

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  15. Helm of the host bug

    The tokens Helm of the host is making are still being considered legendary. I attached it to Marwyn the nurturer and when I made the token it forced me to pick which creature to keep and it's not supposed to be making legendary copies.

    3 votes

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  16. Agathas Souls Cauldron + Skrelv

    I used Agathas souls Cauldron to Skrelv, Defector Mite in the oponent's Graveyard, and then i attached it to my creature Gingerbrute. It gained the +1/1 and hability from Skrelv, but when i tried to use this hability to other of my creatures paying life or land, it forced me to pay only with a land, no option for life appeared in the interface.

    3 votes

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  17. Golden Pack whiffs

    Received more than a dozen Golden packs today and if I didn't get mostly gems while opening the packs, it gave me cards from LOTR. That is a set I wasn't interested in. I think there were only 3 or 4 cards from all of the Golden Packs opened from MH3. I guess thanks for little.

    3 votes

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  18. draft

    Was playing MH3 draft. Cast Abstruse Appropriation , exiling the Evolution Witness (giving me the ability to play it the next turn with any colored mana) with the intent on playing it the next turn. During my main phase I was unable to cast Evolution Witness, as it was asking for green mana despite Abstruse Appropriation's rules text, causing me to lose the draft the following turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Mudflat village

    Cannot sacrifice my mudflat village to return a lizard

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game crashes during matches

    Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.

    I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.

    I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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