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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5760 results found

  1. Draft Win Not Counted

    Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.

    Platform: Windows 10
    Attaching game log and screenshot.

    56 votes

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    17 comments  ·  Events  ·  Admin →
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  2. Scute Swarm triggers skipped my turn on mobile

    On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Wrong pet showing

    If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.

    17 votes

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  4. 47 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  5. Mastery pass reward bug

    Mastery pass wildcards not received for Mastery Pass levels 85 and 90.

    43 votes

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    5 comments  ·  Events  ·  Admin →
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  6. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    47 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  7. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    59 votes

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  8. Arena is rigged

    I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Forced concede because opponent took too long

    Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…

    29 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  10. MTGアリーナ 不正プログラム

    MTGアリーナは運営によって不正操作されています。
    特定のアカウントは1年以上狙い撃ちにされ、現実離れした引き運で
    勝てる訳が無い状態まで追いやられます。
    どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
    100試合やって、対戦相手の土地事故回数は「2」回、
    こちらは土地26枚で「86回」でした。
    信じられないかも知れませんが、本当です。
    また、マッチングも操作されますので、やる価値がありません。
    ゲーム開始時点で勝敗が決まっているのです。
    このゲームが何のために存在しているのかすら疑問ですし、
    サポートも運営同様、役立たずの無能です。
    最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
    こんな詐欺まがいな事まで始めたらもう終わりです。
    世界選手権等の配信されるゲームでドラマチックな引きを見せ、
    いかにも魅力的に映るようにしたいのでしょうし、
    課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
    結果、MTGアリーナは絶対にやらない方が良いです。
    一度不正操作されたら二度と元に戻りません。時間の無駄です。

    29 votes

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    12 comments  ·  Events  ·  Admin →
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  11. SNC game crashing

    Upon the update of SNC the game will keep on crashing unless you are reinstalling it every time after it crashes. Needs to be fixed immediately as I cannot play the game at all

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. infinite loop

    Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"

    It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).

    Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. 51 votes

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  14. Turn Skipped due to Opponent's aniamtions

    Hi,

    My turn was skipped while playing against the Heliod/Scurry Oak infinite combo deck. My opponent is playing each turn to maximize the number of squirrels created without taking steps to winning the game, just running out their time and somehow also skipping my turn because. I have not conceded due to having outs, but if my opponent just keeps timing out, I cannot play. My only complaint here is that my turn should not be skipped sue to my opponent's actions.

    31 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  15. All land

    Since the last update, all of my decks draw 4+ land cards in the opening hand and I draw land for at least 4 or more turns. Most of my decks are 60 card decks with only 24 lands. In 3 round matches I add 3-5 cards from my sideboard and it has no affect. Last gave I played it looked like my opponent was having the same issue. Both games it took until the 5 round before either of us got anything out of our hands.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Draft stuck on "Waiting for other players to pass a draft pack..."

    Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."

    Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...

    Could I at least please have my draft…

    61 votes

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    28 comments  ·  Events  ·  Admin →
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  17. Daily quest

    (Mobile/Android)
    Weekly quest is not resetting/not receiving 3 quest. On Sunday, normally I should see 3 new daily quest (when prior quests were completed), but instead I only been getting one new quest. This started happening about 2-3 weeks ago.

    34 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Historic Brawl Matchmaking

    Historic brawl matchmaking is disgusting. Please please do something about this.
    Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.

    I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.

    Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Provide players with an option to manually shuffle

    Provide players with an option to manually shuffle their decks.

    34 votes

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  20. Provide an eternal format for MTGA

    I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.

    50 votes

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