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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9887 results found

  1. Ward 2 problem

    I cast a enchantment spell (pacify) against a creature with ward 2, I paid the 2, but the enchantment still didn’t stick. The creature was Jodah the unifier (I’m not sure how it even got ward 2 tbh)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Another Draft Playing Against Mana Flood

    17 Lands in the deck and I'll surely get my 3 losses watching my opponents build their board.
    16 Lands and I'm never seeing them.
    Still here though, a complete ******* idiot I guess

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Sheoldred cannot be targeted/countered

    Playing a game in Standard Ranked on iOS/iPad Pro 11" 2nd Gen, I used "Flip the Switch" to counter someone playing Sheoldred/The True Scriptures.

    Upon attempting to target her on the stack, it prompted "are you sure you wish to target Sheoldred?" which I thought was odd, as this usually only occurs when there's a Ward or other penalty at work.

    Upon resolving, Sheoldred entered the battlefield without a problem, I got a 2/2 Decayed token (as Flip the Switch does) but Sheoldred was not countered. I've looked the card over, and nowhere in its effect does it show that…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Turn Ended Unexpectedly

    Played a card during my first Main Phase (Ojer Axonil, Deepest Might), its ability activated but then my turn ended before I could attack with my other creatures.

    Shared the log and post-game screenshot, as I lost the next turn.

    This "ending turn early" bug has happened to me once before too, but I thought I just misunderstood what had happened at the time.

    3 votes

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  5. Reconnect latency unacceptably slow

    When reconnecting, after the loading screen is gone, it always takes at minimum 20s of 'Currently Waiting' before it finds the match. This seems unreasonablly high, especially considering that the client has already detected the match in progress. It's also significantly slower than it used to be (10s) and significantly slower than matchmaking time (usually ~10s).

    Usually, this results in me missing a turn, and, if I'm really unlucky, missing a land drop (which is basically game over). Combined with a forced client restart when changing connections (the game hangs indefinitely on 'waiting for server connection'), this is a really…

    3 votes

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  6. unable to purchase anything from store

    Tried purchasing Bundles and Gems from the store the past 2 weeks, however once I click purchase. The screen is stuck on a "Waiting for Server" loop and I'm unable to complete the purchase. Any feedback or support to correct this would be very helpful.

    I tried to purchase some of the outlaw junction pre-release bundles and the Mastery Pass bundles while they were on sale but were unable to, which was unfortunate.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Metropolis reformer life-gain doesn’t occure when simultaneous lethal

    During a full-board attack from my opponent I block one attacker with a Metropolis Reformer. The rest of damages taken is exactly my number of life. As the Reformer takes damage at the same as me, I should gain life at the same time as I take damages from the attack. But in my case the life-gain from the Metropolis Reformer never occurred. Resulting in me losing the game where I should not.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. fabrication foundry

    Fabrication Foundry still bugged. The second ability - still won't allow me to exile one or more other artifacts won't let me select all of my artifacts - only some. There doesn't seem to be a particular rhyme or reason to this - but I was trying to exile my "The Mightstone and Weakstone" to get back my Braided Net, but it wouldn't let me select The M and W. Given that I'm playing a blue white artifact control deck, it's a key piece to use.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Manifold mouse needs a ban

    Having a creature that for no cost whatsoever that can also create a clone of itself being able to give a creature double strike just because combat started is extremely unbalanced especially given its low mana cost.

    FIX YOUR GAME WIZARDS OF THE COAST

    1 vote

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  10. FIX YOUR SETS

    Ban all 3 cost or less planeswalker
    Nerf and errata all creature abilities
    Remove draw cards from green, red, and white
    Stop printing cards that let creature do damage to other creatures.
    Stop enabling 3-4 turn wins in standard

    1 vote

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  11. Arena drafting glitches with decklist view on Android mobile

    Arena draft on Android mobile has bugged decklist viewing for horizontal side-by-side viewing. You can't see see cards, can't move cards to sideboard or back, and the overlay starts to overlap cards after a while. No glitches in the top-bottom view though, but I prefer the horizontal side-by-side view during drafting on mobile due to view space limits.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. bandit talent forced two non lands

    i was playing and a bandit was played. i tried to discard one non land but it forced me to discard two!

    I demand that game back in my Quick Draft.

    1 vote

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  13. Allow user to record macro of legal game actions

    Enable a user to turn on a recording of game actions and to stop it when they like.

    This would enable users to record true loops and cut down on the tedium of executing these loops.

    If a player attempts to run a macro and it runs into a game action it cannot do the macro should run up to that point and then fail and stop.

    maybe it'd be best to allow this feature to be hidden to a user in the options as it'd only be useful in certain decks and for new users too complicated.

    1 vote

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  14. 大洞窟のコウモリ

    ヴラスカの能力で能力を持たない宝物になったコウモリを使用した時追放したカードが相手のハンドに帰った。
    能力を全て失っているはずなのでハンドに戻らないはずではないか。

    1 vote

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  15. Quit ruining MTG with digital-only "rebalances"

    It's so saddening to log into Arena to be presented with 'new' cards in my collection---except that they aren't new, they are just nerfs of actual physical cards. And there's no way around it: in any Brawl deck that has these cards, I am forced to use these "versions" of cards.

    I just want to play MTG with the cards as they are printed. Stop doing these adjustments, or give us a Brawl format without them. They don't do anything to make the format better. All they do is cause confusion since now the cards don't behave like they do…

    1 vote

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  16. Could not use an activated ability while a copy of Ruinous Ultimatum was on the stack

    Could not use an activated ability while a copy of Ruinous Ultimatum was on the stack. The board state was messy, as a result turns were taking longer and longer. The turn timer was ticking down. There was no reason I could see that my creatures ability couldn't be activated.
    Please contact me with the resolution.

    1 vote

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  17. デッキ内のカード枚数(リミテッド)

    プレミアドラフトにて、3枚しか入っていないカードであるにも関わらず、4枚目を引いた

    1 vote

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  18. Product Suggestion

    Can you please add an "!" at the end of "good game"?

    "Good game." just has a tone...

    1 vote

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  19. Fix your servers

    Fix your servers. Stop with "deck strength/quality matchmaking" because it leads to me playing mirrors almost every game, no matter which deck I play as soon as I switch half my opponents are playing the same thing. Fix your servers. Give me the option to mass delete decks I'm sick of needing to spend half an hour making several clicks per deck to open space. Fix your servers. Why does your game count down my timer during animations when I can't take game actions? Fix your servers.

    FIX YOUR SERVERS

    I'M RESTARTING MY CLIENT SOMETIMES 3, 4 OR EVEN 5…

    2 votes

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  20. Dust Animus w/lifelink not stealing life

    Twice while using Dust Animus, if it makes onto the battlefield with the counters and the lifelink; lifelink doesn't register on attack.

    1 vote

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