MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5906 results found
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Urban Retreat
Urban Retreat can not return tapped creature that I control.
3 votes -
Paypal Store purchase dosnt work
When attempting to purchase anything from MTG Arena with Paypal option on infinite loop ...enter Username enter Password, thats all I get I only have paypal option as i do NOT have a credit cards only a savings debit card they dont work i have submitted this info 3 times under technical problems NO response in weeks I emailed their 3rd party people via messenger that run/control their payment system Wizards know of this issue and have yet to do anything about it.
14 votes -
acheter des gemmes
Impossible d'acheter des Gemmes sur mtg Arena (windows).
Un message apparait : Your browser is incompatible with the 3-D Secure authentication.Que puis je faire ? (mise a jour arena faite, mise a jour browser faite)
5 votes -
format change
before todays update my deck was fine.... after the update one of my cards Kona, Rescue Beastie required me repurchase with wildcards... when i switch from historic to timeless the cards are all there, when i switch the format to alchemy, Kona becomes available and everything else more or less become lost by the game.
3 votes -
no wildcards refunded after bans
no wildcards refunded after bans, and I crafted all
3 votes -
After update my game isn’t loading
Since update game won’t load
3 votes -
Profile for Pioneer Masters Does Not Agree With the Deck Builder
My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.
2 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
Aang, Swift Savior
When I had appropriate mana available, Starting Town, Hushwood Verge, and Llanowar Elves (not summon sickness), opponent played enduring innocence, but I was unable to Airbend and it automatically went to my turn (not allowing me to use flash ability either).
1 vote -
card style
Card style from mastery for the latest set, Lorwyn Eclipsed, is not applied in the draft at all :( . I am player, that apprieciates art, that is in this game and this is a big miss for me.
(Yes, I didn't like Through the Omenpaths quickly cooked art at all. Lorwyn is beautiful, though <3.)
1 vote -
Hide Alternate Art - Bug
I have the “hide alternate art” checked in setting, yet it is very common for alternate art to still appear, and I have to click the “view simplified art” button. The accessibility on most alternate art is garbage, the words are on top of the art, making it very difficult to read even without visual problems or reading disorders such as dyslexia. I would like the “Hide alternate art” to actually work, and only ever see the original, simplified version, not the hideous digital version that I can't read.
3 votes -
Brawl not working after update (iPad)
Brawl is not working for me after the update. I try to join a Brawl match, and the game is stuck on "waiting for opponent." I can hear gameplay in the background, but the screen is just stuck on waiting for opponent. I've tried restarting an uninstalling/re-installing multiple times but it does not work.
15 votes -
Master Pakku Translation Bug
I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku
In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord
5 votes -
"combustion technique"
Combustion Technique incorrectly assigned damage - it should have assigned 5 damage (2 plus 3) as I had 3 lessons in my graveyard, but it assigned only 3.
4 votes -
quick draft
Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest
15 votes -
tutorial
5th tutorial won't let me cast instant cards, they are all greyed out. I have been playing several rounds of the 5th tutorial game and it feels frustrating to not be able to go to the next phase of the game. Please help, thank you!
9 votes -
Brawl fails to load
Give us the steps to reproduce the bug
Attempt to play any form of Brawl with any deck, including midweek magic Brawl. No additional steps, the game will attempt to connect and appears to fail loading into the match. I will receive a win or loss depending on whether my opponent decides to wait for myself to timeout. I have received match “wins” due to an opponent conceding against me due to my own (involuntary) inaction, so it appears that I do “connect” to the game, but fail to load in fully to the point that I can then play…
10 votes -
Games doesn't start
Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.
14 votes -
MAC Fullscreen Cropped
MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.
3 votes -
asking if I enjoyed the game
Are you guys daft or just clueless? Asking if someone enjoyed the game after a 14 card land run? like seriously if you are going to be asking that , fix the **** shuffler first because your shuffler does make most games unenjoyable
3 votes
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