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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3378 results found

  1. starter decks missing

    Dual color starter decks missing from new account

    3 votes

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  2. Matchmaking

    Standard Ranked matchmaking is broken. Doesn't matter what deck i use, I'm lucky to win once every 5-10 matches. almost every match I'm paired with someone that is using a deck specifically to counter whatever deck I'm using. i have tried multiple different decks, even had a friend whose Mythic rank help me build a solid deck that can beat most of their decks and still I am lucky to squeeze out 1 win on occasion.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. ZOMBIFY

    Zombify didn't trigger Repartee on Melancholic Poet

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. MTGA = Absolute Rigged Trash

    This mobile game feels cheap and poorly made. It's disgustingly rigged so that opponents have perfect answers to your deck, with perfect sequences and draws.

    Meanwhile, you, as the FTP player, can only watch them play without being able to interact.

    I advise anyone of decent character not to spend any money on it, especially considering the number of bugs they haven't fixed.

    Este juego para móviles se siente de mala calidad, a parte, esta asquerosamente trucado para que los oponentes tengan las respuestas perfectas a tu baraja, con la secuencia y robos perfectos.
    Mientras tú, como ftp, ves como…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Endless damage

    bloodthirsty conqueror breaks multiple cards by triggering an endless loop of damage. the card is legal in standard and with enduring tenacity along any card that causes whenever you gain life opponent loses one life, it will trigger an endless cycle. this card design needs to be illegal it will cause the same issue over and over again.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Collection screen won't hide collected card when selected

    When unchecking the "collected" option when trying to craft cards, the collected cards are not hidden, and the "collected" box has turned itself back on

    1 vote

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  7. Asset Error Detected

    Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Crashing

    Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Can't add card from draft pool to deck

    I drafted a Renata in the "march of the machine: the aftermath" draft. Card is not in my deck, sitting in my side board. I can't add it to my deck, no matter how many times I try to click it or drag it to my deck.

    3 votes

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  10. trigger delay when timer active... and when inactive faster triggers

    when i have a stack of triggers resolving they resolve faster when the timer is not running (i.e.. before/after timeout ).

       It's infuriating to watch my 4 timers run out after I cast a single raise the past to get back 12 or 13 creatures then watch as those triggers resolve 2x faster with out the timer running down. 
    
    Also getting basically a GRV (forced timeout) after what is for all purposes  properly playing the game is dumb. alot of users are having this timer issue I hope to see it resolved soon!!!
    
    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Aquatic Subtlety in Alchemy Bo1

    I swear if something isn’t done next week about this toxic deck in Alchemy I am deleting this game from all my devices.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Putrid pals/sally pride bugge

    Putrid pals entered as a 5/5 a was equipped with novel nunchuku making it a 6/6 trample. I blocked with 3x 2/2 sally pride tokens and my life total went from 6 to 0. Game over

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Bug in selecting blockers

    How to report a bug
    1. Give us the steps to reproduce the bug
    I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Missing card from Pizza Bundle

    I purchased the Pizza Bundle but did not get a Dark Ritual.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  15. "Play" button not appearing in Secrets of Strixhaven Sealed

    As per the screenshot, the "Play" button is not appearing on-screen in Sealed Secrets of Strixhaven - I can't actually start the Sealed event

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Original Rootha avatar has been replaced

    Hi Arena team,

    I noticed that my original Rootha avatar from STX has been replaced by the new version from SOS that's available in the shop now (which I don't own). Please return the original Rootha avatar, thanks.

    3 votes

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  17. Tazri, Beacon of Hope Softlock

    1. Activating Tazri, Beacon of Hope's Activated Ability
    2. PC
    3. The game tries to present five color options when there should only be four. In addition, it asks you to surveil (this is not what the ability does).
    4. It should allow you to look at cards from the top of your library.
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Make land draws feel more fair by reducing extreme mana *****/flood

    MTG Arena already has Best-of-One opening hand smoothing, which helps avoid some non-games. But many games are still decided by extreme mana ***** or mana flood after the opening hand.

    Suggestion:
    Please consider adding light mana smoothing as a normal mechanic for ladder and regular play.

    It should not guarantee perfect draws or remove variance. Players should still be punished for playing too few lands, too many colors, or a bad mana base. The goal is only to reduce the most extreme patterns, such as drawing only lands for many turns or missing lands for too long after keeping a…

    3 votes

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  19. 6 votes

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    0 comments  ·  Events  ·  Admin →
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  20. feedback loop detection requested

    There are certain combinations of cards that keep triggering eachother creating feedback loops.
    one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.

    I lose one life, therefore he gains a life, and when he gains a life i lose a life.
    it will do 1 dmg pokes untill you are dead and there is no way out of it.

    It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in these kind…

    5 votes

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MTG Arena Bugs & Product Suggestions

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