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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9856 results found

  1. Half the sounds no longer play during gameplay, and the card mana values from cards in hand overlay the player avatar.

    Half the sounds no longer play during gameplay (attacking sound, combat damage sounds, etc.). Also, the card mana values from cards in hand overlay (on top of) the player avatar when hand is minimized. I am on iPad (iOS), this happens on all games in standard play or standard ranked.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Translation Error in Korean Version of “The Terminus of Return”

    I would like to report a translation error in the Korean version of the card The Terminus of Return.

    In the original English text, the card type is written as: Legendary Artifact — "Terminus" "Stone"

    Here, “Terminus” and “Stone” are two separate subtypes. However, in the Korean translation, it was mistakenly translated as a single word: 전설적 마법물체 — "종착석"

    This makes it appear as though “Terminus Stone” is one combined subtype, which is incorrect. To accurately reflect the card’s type, it should instead be translated as two distinct subtypes: 전설적 마법물체 — "종점" "돌"

    Please consider correcting this mistranslation…

    6 votes

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  3. Titan of Industry bug

    When casting 'Titan of Industry' and choosing "Target player gains 5 life" as 1 of the 2 options, it will not allow me to choose myself, as clicking on me keeps bringing up the emotes menu.

    1 vote

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    6 comments  ·  Gameplay  ·  Admin →
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  4. ログイン不能/I can't log in

    From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
    It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
    I can log in to the iOS version by using the phone company's line.
    I am having trouble because only certain internet providers are restricted. Please fix it.

    2024年10月23日(日本時間)から特定のインターネットプロバイダを利用した回線からログインできません。
    日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
    iOS版は電話会社の回線にするとログイン出来ます。
    特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。

    45 votes

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  5. download

    Hello,
    I'm experiencing a persistent issue after the latest update of MTG Arena. I'm using the Steam version of the game.

    After the update, the game launches normally the first time, but on the second launch it shows a “Resource Error” and restarts the download of the entire game (~11 GB).
    Even after repairing game files via Steam, the same problem occurs: the game is redownloaded entirely but the issue repeats after the next launch.

    I've already tried uninstalling and reinstalling the game from Steam twice, and also deleted cache and local files manually, but nothing has resolved the issue.

    8 votes

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  6. Game crashes when a legendary card is played

    While playing on mobile (Pixel 6), the game crashes whenever a legendary card is played. If myself or an opponent plays a card with"legendary" in the text, the game immediately crashes. When reopening the game and attempting to rejoin the match the game will either freez or crash again, usually the latter. This has caused me to lose several games including ranked matches over the past few days. It has also made the game nearly unplayable as many decks contain multiple legendary cards.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Patriar's Humiliation

    I'm sending you the pictures. I cast Patriarcs Humiliation on this guy's commander. The effects are Supposed to be perpetual. But they we're not! By the way your guys response AND this type system you have going on is absolutely Awful!! I mean are yout aactually TRYING to make it where ppeople donto want to respond and report bugs and or cheating i mean are you really that llazy and unprofessional!? Come on guys!!

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Set Completionist II achievement not given when getting x4 of an Alchemy Set.

    Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.

    15 votes

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  9. Fleem

    Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics

    5 votes

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  10. Fleem Cosmetic

    Another Fleem post (voting for a similar idea does not seem adequate). I purchased the Mastery Pass prior to the deadline and received no Fleem cosmetics.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Timeout on login

    Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.

    8 votes

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  12. renewal egg empty

    Renewal egg empty on EOE release day. Click and ...zippo

    6 votes

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    2 comments  ·  Store  ·  Admin →
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  13. Missing Edge of Eternities packs

    Edge of Eternities packs disappeared while opening other packs. I opened my packs one at a time and halfway through they just all disappeared including my unopened mythic pack. Resetting the game doesn’t help and there are no new cards in my inventory suggesting they disappeared entirely.

    7 votes

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  14. Servers down during EoE release

    Hi, I entered a ranked draft for Edge of Eternities around 12:15pm EDT on 7/29 and I was only able to make a few picks before the connection dropped and I was unable to reconnect to the draft. I don't even see the EoE limited events in the client now.

    I'd like a refund for the event please (1500 gems).

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Sealed event disappeared

    I was mid way through an EOE Sealed when the app kicked me back to the main screen, and the event is no longer listed and my deck is gone

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Authentication failure

    Received Authentication failure while trying to start game on Android mobile

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Cavern of souls not working with Fenrir

    While selecting Saga as creature type, the game don't let you cast sagas (Fenrir) with cavern.
    Is this a bug or something?

    1 vote

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    9 comments  ·  Gameplay  ·  Admin →
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  18. Question à WoC et à la communauté

    Bonjour,

    je souhaiterai savoir pourquoi la participation au Classement n'est pas payante?

    Car quand on constate comment l'algorithme du jeux est programmé pour éviter toute progression dans le classement en faisant perdre des partie de façon plus que douteuse en manipulant la pioche pour les joueurs qui n'ont jamais donner un seul dollar à cette entreprise mais qui arrive quand même à Drafter les meilleur deck gratuitement.

    Cela est ridicule, si cette entreprise ne veut pas que des "Free To Play" puisse accéder en haut du classement pour recvoir des récompenses gratuitement et identique à celles et ceux qui donnent…

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Brawl Error - Seven Dwarves, Hare Apparent, & Rat Colony

    Since the update this week, three confirmed cards Seven Dwarves, Hare Apparent, & Rat Colony potentially others that have similar mechanics of going beyond the singleton limit in Brawl, but all three mark a Brawl Deck invalid, despite no bans, the error has invalidated three of my decks, and they are unplayable as they all work around the concepts of having THESE cards in them. This is a SEVERE bug and needs to be fixed ASAP

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Disconnect in every battle

    All started games in each mode or event closed after few seconds after begin and show "Wait for the server...". Bots fight dont work too! Bot just speak, but do nothing.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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