MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10217 results found
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я не пойму зачем им нужна "поддержка"
я не пойму зачем им нужна "поддержка" нечего исправлять они не будут помогать тоже. то что предлагали делать я и так это знал и делал. по анологии с ремонтом машины стекло протереть и по колесу посчтучать.
наверное мы захватим вашу амереку и карты "магии" вы будете выпускать только на русском языке2 votes -
unable to play counterspell
In my last game, I was unable to play counterspell even with mana held up for it. Next turn i put it full control mode but still the game jumps over not allowing me the opportunity to play it.
1 vote -
Arena starts a new game instead of rejoining the existing game after very short disconnect.
All of a sudden, during a draft game, Arena took me to the reconnect screen.
The game reconnected after a few seconds, maybe 5 seconds or so, and returned me to the Draft screen.
I assumed my game should still exist, since I had been disconnected for such a short time. If the game no longer existed, that would also be a bug, as the game is ending too soon after a disconnect.On the Draft screen, I pressed "Play" as soon as possible to reconnect to my game.
Instead of reconnecting, a new game started. After the second game ended, I checked the Draft screen, and the first game had counted as a loss.
Unfortunately, I didn’t check whether the loss had already been recorded by the time I pressed "Play" while attempting to reconnect.I also didn’t have the opportunity to test restarting the client instead of pressing "Play" after the disconnect. I suspect I might have been able to rejoin the game if I had done so.
Suggested solutions, depending on the root cause:
1) The server shouldn’t allow the start of a new game if an existing game is still active.
2) If the problem was a server crash that caused my disconnect, that shouldn’t be counted as a game loss.
3) Investigate why, in certain situations, the game ends too soon without giving the player time to reconnect.
Attached are the logs for today’s play session. They should only include my draft and the two draft games, since that’s all I played today.
You might be able to reproduce the problem by taking your network cable out for a couple of seconds, and then plugging it back in during a draft game.
All of a sudden, during a draft game, Arena took me to the reconnect screen.
The game reconnected after a few seconds, maybe 5 seconds or so, and returned me to the Draft screen.
I assumed my game should still exist, since I had been disconnected for such a short time. If the game no longer existed, that would also be a bug, as the game is ending too soon after a disconnect.On the Draft screen, I pressed "Play" as soon as possible to reconnect to my game.
Instead of reconnecting, a new game started. After the second game…2 votes -
Drag and drop blocked
The text box advising you will have to discard, the revealed cards, and the cards in the stack or activated/triggered abilities on the stack block the drag and drop function. Please update the ui to allow drag and drop to be dropped on those areas please.
2 votes -
Fix Event Matching Algorithm
How does event matching work? Do you have to pay more to get more even matching? To get the algorithm to work in your favor? Because when I play ranked or unranked games with decks I've worked out most of the problems can average 50% or higher in wins. Yet when I switch and try any form of events where you have to pay in to play, I am at 3/33. If the events are going to be that much harder o should be spending anything to get in them, and if I do I should be playing the same relative pool in the non event matches. It seems every deck I have faced in the events, including drafts, have been stacked to the max, drawing every perfect 6 turn obliterating combos almost every time. It isn't even like I stand a chance most of the time either, usually land locked or draw nothing but lands type of situations that don't occur but maybe 10% of the time in ranked matches. At this point I will never waste any money of those special draft events, especially knowing the algorithm only will allow me to get one small reward if it feels generous.
How does event matching work? Do you have to pay more to get more even matching? To get the algorithm to work in your favor? Because when I play ranked or unranked games with decks I've worked out most of the problems can average 50% or higher in wins. Yet when I switch and try any form of events where you have to pay in to play, I am at 3/33. If the events are going to be that much harder o should be spending anything to get in them, and if I do I should be playing the same…
2 votes -
Rewards Not Received (daily/pack purchase)
I recently (passed 2 days) have had issues with Final Fantasy card prizes/purchases. I received a daily quest reward of Vana’diel Adventures, blue card that gives you a win condition for having an empty library. Then, today, I made a FF purchase and received red Kefka Plazzo card, legendary creature and neither card ended up in my library/deck collection. I have purchased serval master passes and after spending money on this app, it’s very upsetting that I am not receiving the items I have won or paid for… looking for any feedback or acknowledgement. Thank you.
1 vote -
Traveling Chocobo um...who thought this was a good idea?
I'm not certain what can be done, but having this card in the same meta as tons of ramp with the ability to quad-trigger single-play mana-fixing landfall seems...misguided.
Given the privileged nature of lands and playing land, landfall has always been a contentious mechanic, but ANY landfall multiplier would seem to be OP in any meta.
I'm not (atm) calling for a nerf or ban, but please "take a second look" at how this additional land-trigger is grossly warping all green decks.
2 votes -
I hate Final Fantasy
Final Fantasy, which accelerated the boringness of MTG, should be destroyed.
1 vote -
Aetherflux reservoir and Helm of the host are not redeeming with correct wildcards.
Aetherflux reservoir and Helm of the host are labeled incorrectly for redemption. The cards are listed as mythic and required wildcard to redeem is rare.
1 vote -
BUG: can't reconnect to a game without closin Arena
During several games (3 today), I was ejected from the ongoing game with the message "server connection lost". The issue is: I couldn't reconnect to the game in progress. The only way was to close Arena completely, restart it, and then I rejoined the ongoing game. Log added.
10 votes -
Please take action on the roping plague
Roping is killing Arena. Please do something to stamp out this inconsiderate, sore-loser behaviour.
Various potential roping solutions have been offered on this forum before, so I won’t repeat those here, but suffice to stay that there’s a groundswell of angst brewing in the community for WoTC’s lack of action on this issue.
Reporting players for misconduct also seem to have now effect, as I’ve reported over 400 and keep coming up against the same roping oppoentns.
12 votes -
Mastery XP not being awarded
I'm doing the daily objectives and 10 daily wins and cannot gain XP for the mastery tree
17 votes -
Counter spell didn't work
I cast a counter spell and it didn't work. There was no legal reason it shouldn't work. I did get a confirmation, "Are you sure you want to target this spell?" and I clicked Yes because there was no legal reason it couldn't be targetted, but the spell was not countered.
3 votes -
End infinite ********
Put a stop to the infinite garbage already, it's not fun for anyone. It kept saying please take a different action or the game will end in a draw while he was making infinite tokens and it never did. Ban those ******* annoying combos!
1 vote -
Add dragon tempest into collection
Dragons tempest, originally in dragons of tarkir as a rare and since as an uncommon, has yet to be added to arena which could be used in historic or pioneer. This would lend itself to new deck ideas especially after the tarkir release a few months ago.
1 vote -
Achievements not triggering
I completed my 13th Mid-Week challenge, but Arena is still only showing me at 12(yes I won all 3 rounds). Also, I played a game earlier this week where I attacked with 5 creatures the turn they came into play, and I attacked with 15+ creatures, and neither Achievement triggered. The game was a Standard vs game, so it qualifies, and my opponent let the attack go through, without conceding, so the Achievements should have triggered. Please update my Achievements. Thank you.
1 vote -
Dernier exemple avec Boyblue et
d'une partie ou c'est clairement visible qu'il y a un truquage de la pioche pour un pauvre type qui remplie les poches de cette entreprise avec son, argent et qu'elle se doit de faire gagner en manipulant la pioche, le jeux lui sort les carte dans l'ordre de la synergie de son deck et il trouve moyen de réfléchir, ça démontre bien le niveau de manipulation en mode Classement pour faire gagner celles et ceux qui donnent leurs pognon à cette entreprise.
C'est pathétique de médiocrité.
La partier, c'esy pas là..... https://youtu.be/BqmGymL6WhI
1 vote -
Dernier exemple avec Boyblue et
d'une partie ou c'est clairement visible qu'il y a un truquage de la pioche pour un pauvre type qui remplie les poches de cette entreprise avec son, argent et qu'elle se doit de faire gagner en manipulant la pioche, le jeux lui sort les carte dans l'ordre de la synergie de son deck et il trouve moyen de réfléchir, ça démontre bien le niveau de manipulation en mode Classement pour faire gagner celles et ceux qui donnent leurs pognon à cette entreprise.
C'est pathétique de médiocrité.
La partier, c'esy pas là..... https://youtu.be/BqmGymL6WhI
1 vote -
bienwaij ou quand ce jeux
se fout ouvertement de ma gueule contre un joueur avec un speudo de demeuré, regarder bien la partie, on va pas se mentir que ce n'est pas une question de chance mais bien une manipulation de la pioche des cartes pour que ce joueur ne perd pas la partie.
Je ne suis pas frustré d'avoir perdue, je suis une fois de plus, consterner de perdre de cette façon car il faut à tous prix que des gros payeurs gagnent sur le dos des F2P pour justifier tout l'argent que ces joueurs jettent dans les poches de cette entreprise.
Et cela en mode classement, en Standard BO1 et 3 ça passe mais là en mode classement c'est inadmissible de faire de telles parties avec un truquage de la pioche pour avantager un joueur de cette façon aussi flagrante.
Et en plus cette entreprise a le culot de venir vous demander comment vous avez trouver la partie avec leurs pitoyable question de fin de partie...
"Je viens de me faire défoncer parce que votre algorithme manipule la pioche!!!!!........tu crois que je vais te dire que j'ai adorer me faire ramoner par le truquage ????"Arréter de prendre les joueurs pour des cons!!!
La partie c'est par là.....https://youtu.be/vHPjLge5aMo
se fout ouvertement de ma gueule contre un joueur avec un speudo de demeuré, regarder bien la partie, on va pas se mentir que ce n'est pas une question de chance mais bien une manipulation de la pioche des cartes pour que ce joueur ne perd pas la partie.
Je ne suis pas frustré d'avoir perdue, je suis une fois de plus, consterner de perdre de cette façon car il faut à tous prix que des gros payeurs gagnent sur le dos des F2P pour justifier tout l'argent que ces joueurs jettent dans les poches de cette entreprise.
Et cela…
1 vote -
Ebolancer ou quand tu te comporte comme un gros frutré
C'est ça de remplir les poches de cette entreprise en s'imaginant gagner tous le temps, ça passe ses petites frustrations de névrosé en concédant jsute au début du tours de l'adversaire, c'est une récurrence de croiser ce genre de comportement puéril, ce n'est pas la faute de l'adversaire si vous ne savez pas jouersans remplir les poches de cette entreprise pour qu'elle vous fasse gagner!!!
Cela se voyait clairement qu'il n'avait plus aucune maîtrise de la partie depuis plusieur tours mais, vue que ce joueur est incapable de lire la table de jeux, ça attend le tour de l'adversaire pour concéder car il est incapable de gérer ses petites névroses de ****** .
la partie, c'est pas part là ....... https://youtu.be/94nQY8WgNXA
C'est ça de remplir les poches de cette entreprise en s'imaginant gagner tous le temps, ça passe ses petites frustrations de névrosé en concédant jsute au début du tours de l'adversaire, c'est une récurrence de croiser ce genre de comportement puéril, ce n'est pas la faute de l'adversaire si vous ne savez pas jouersans remplir les poches de cette entreprise pour qu'elle vous fasse gagner!!!
Cela se voyait clairement qu'il n'avait plus aucune maîtrise de la partie depuis plusieur tours mais, vue que ce joueur est incapable de lire la table de jeux, ça attend le tour de l'adversaire pour…
1 vote
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