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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9760 results found

  1. Deleting decks defaults game mode to Ranked

    I typically play only unranked Historic Play.

    Every time I delete a deck, any deck, the game automatically switches itself to Historic Ranked. Which I then often click without realizing because I was playing unranked games, or have to manually change back to unranked each time.

    Not sure why this happens, whether it is a bug or intended feature. However, deleting a deck should not automatically switch which game mode you are playing.

    I feel as if it has something to do with the "Recently Played" thing, but I typically only play Historic Ranked the day it resets. Then back…

    1 vote

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  2. Opponent's deck doubled in size

    While playing standard Bo1, my opponent was playing a golgari mid range with breach the multiverse and I was playing the conspiracy combo which also uses breach the multiverse.

    At one point late in the game, my opponent used breach the multiverse and their deck went up to 98 cards with their graveyard being around 30. I'm not exactly sure what the bug was, but it caused my opponent to duplicate or add cards to their deck. The screen shot shows their deck ending at 78 cards with 50 in the graveyard. The only card they stole off breach was…

    1 vote

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  3. Game mode to play bots with custom decks

    Game mode with no rewards. Allows player to vs bots with a custom deck.
    Best memories playing the card game was having my brother or friends play me using one of my own decks to see how both need tweaked. (Could even allow for even more custom decks to include other peoples to be uploaded)

    1 vote

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  4. Mouse input not functioning correctly

    I don't know if this is a recent bug or not (the last time I used Arena was when Lost Caverns was released), but I booted it up today and after all of the updates, my mouse input is not working correctly. I have to click on something five or six times rapidly to get it to work. This happens with the mouse and trackpad on my MacBook (worth noting that I'm on Mac).

    1 vote

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  5. Heist interaction problem with convoke cost

    After i've stole a creature with convoke, i cant play it even if i have the mana and the creature for the convoke cost. this cost me a lose in the alchemy event F. If is helpfull i can link my report log.

    1 vote

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  6. gems from packs

    I never commented on this as others have already posted similar stories in this forum but seeing it has not been fixed to this day I'll give it a try as well. For most of the older sets cards in the packs are not duplicate protected. Certain sets just always give me gems even though I have not collected close to the entire set yet. For example I have Throne of Eldraine 91% complete with a bunch of cards (even commons and uncommons!) still missing, but anytime I open a pack I get either gems or a wildcard (very very…

    1 vote

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  7. Sorin the Mirthless by Ayami Kojima image bug

    Sorin the Mirthless by Ayami Kojima image seems squeezing relatively real card, It's cost me 800 gem for this doesn't right.

    FIX IT!

    1 vote

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  8. Thunder Junction drafted regular premier but playing against alchemy decks

    I'm pretty sure I joined and drafted a regular Thunder Junction premier but I get matched against players that has drafted Thunder Junction premier alchemy. I did not see any alchemy cards during drafting and now I get destroyed by cards I've never seen before and never got to draft.

    1 vote

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  9. Don't give me spaceships, motorcycles or cowboys. It kills the game feeing for me.

    How do i trach packs? The game has given me some dumb cowboy packs that compleatly destroys the game feel for me. I don't what them. Do i have to quit to be free of this ****?

    1 vote

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  10. Bug with premier draft

    I experienced a big with my latest TOJ premier draft. I had several short connection issues. After reconnecting, I could play my mainphases witch led me to loosing the draft. I kindly ask for a refund here. Thanks

    1 vote

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  11. Vault progression probably broken

    Hello,
    In the past weeks I have bought quite a lot of Outlaws of Thunder Junction packs and my vault progression has moved only once. Moreover, I'm quite sure after one pack it changed the progress to 28.4% but the other day it went back to 28.2%. Please, can you verify it is not broken on my account? Thanks a lot.
    Best regards.

    0 votes

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  12. MTGA won't open -checking for active matches

    MTGA will not open. It gets stuck on "checking for active matches". The work around is hit ESC, log out, log in and then it launches. But clearly this is a bug that needs fixing.

    1 vote

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  13. Purchased alternate art for basic lands missing

    I had purchased the Unfathomable Crushing Brutality Basic lands set code from a third party, they are now missing from my collection entirely. I paid money for these, and having them gone is extremely disappointing. Can this please be fixed?

    1 vote

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  14. standered

    standered needs updated. for a billion dollar company you should be abel to keep it updated

    1 vote

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  15. Bug with golden packs

    I have had it a few times now that when I get a golden pack it mentions that the cards i get are the first time I get them.
    But that is not always true. Just now I received a golden pack and it contained 2 cards i already had in my collection.
    Ghalta Stampede Tyrant and Battlefield Forge.
    Why does it say first, when I already have them in my collection?

    5 votes

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  16. Connecting the Dots

    The card "connecting the dots" simply is not able to be activated. I lost a game because I could not activate it. It did not matter when it was at 3 cards or 13, I could not activate it!!!!

    1 vote

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  17. Deep-cavern Bat not showing opp’s hand

    I reanimate DCB with Helping Hand (you can see it in my graveyard, DCB is tapped, still my turn) with opp having 2 cards in hand. Opp casts March of the Moltitude in response but the last card in opp’s hand is still covered. It should be uncovered. I need to know that this card works before spending money on wildcards to build decks around this card.

    1 vote

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  18. crafting

    I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing

    5 votes

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  19. trying to change companion crashes game

    Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.

    5 votes

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  20. Demolition Field bug

    When opponent was attempting to equip Sword of Fire and Ice I attempted to activate Demolition Field. Then game froze. I was using Mac Book Pro.

    1 vote

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