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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10224 results found

  1. Unable to rank up this season

    At the beginning of this season, I checked my ranking but just saw last season’s end ranking with an exclamation mark over it. I don’t gain ranks in ranked matches now. (Username and User number removed for privacy)

    1 vote

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  2. cant pick targeted card

    after try to target a targeted card with cauldron, I CANT TARGET the same card(i cant target nothing) and lost 2 timeouts, and resign after ... o.O" this is CRITICAL ISSUE

    1 vote

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  3. Ajani, Nacatl Pariah + Torch the Tower

    Opponent cast Torch the Tower targeting the Cat token from Ajani, Nacatl Pariah.
    Torch the Tower reads "if a creature dealt damage by [this spell] this turn would die, exile it instead".
    The Cat token was exiled (correctly), but Ajani's triggered ability "when one or more other Cats you control die, ..." triggered anyways, even though the Cat didn't actually die (it was exiled).
    I believe this behavior is different from how it was several months ago but don't have records to prove it.

    1 vote

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  4. Make conceding in ranked at sorcery speed* only on your turn*

    Please make it to where on ranked matches you can ONLY concede on your turn, and have less time to be away from your screen. Im trying to get achievements and its impossible bc everone just quits before my damage can go through and it's extremely funny yet irritating

    1 vote

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  5. Harmonize bug

    Harmonize not reducing cost properly.

    Wild Ride's Harmonize cost is 4R. I had a 2 power creature, submitted it to be tapped to reduce the cost to 2R, and the game still tapped all 5 of my lands. Cost me the game. Feels really bad losing because of a bug instead of a play I missed or didn't see/ make. I knew the interactions and the system didn't respond as it should have.

    1 vote

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  6. Too many triggers crash bug

    There seems to be an issue with the game that when u have an excessive amount of triggers at the same time. The game will just freeze up then crash.

    1 vote

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  7. Mastery pass reward failed to recieve

    The edge of eternities mastery pass gave me the mythic card reward for reaching level 9, but failed to do so upon reaching level 12. tried to capture t log to add to this issue, but the button isnt working on mobile.

    1 vote

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  8. App automatic disinstall

    The app on ipad automatically disinstall every time i close the app. Every time it asked to me to download 3 gb of data. I have already disinstalled and re installed the app. Nothing has changed.

    I ca pn t download 3 gb of data every time i want play.

    1 vote

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  9. Bad programming and broken cards! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    Hire an entirely new staff because nobody knows mana ratio or card balance at your company anymore! Any idiot can see that, it’s posted every other complaint on your board!!! For years now!!!!
    The cards you ban versus the ones you keep makes no sense. As little sense as the even more broken cards you create and release?!? Actually calling these ludicrous cards legal??? It’s absurd!!!!

    1 vote

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  10. Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    1 vote

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  11. Delney, streetwise lookout and Thunderbond Vanguard

    Delney, streetwise lookouts second ability will ALWAYS trigger any abilities given to Thunderbond Vanguard, regardless of its power.

    To replicate, have Delney and Waystones Guidance on the field and cast Thunderbond Vanguard as your first creature spell during the turn. You also need one additional creature on the battlefield so that Thunderbond Vanguards power is 3.

    You will find that Delneys first trigger does NOT activate when Thunderbond Vanguard attacks, it can still be blocked by any creature, yet the triggered ability given to it, mobilize, WILL trigger Delney for a second activation.

    Thunderbond Vanguard is a cracked and broken…

    1 vote

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  12. ピナクルの星檻でトークンが追放されなかった

    ①相手のターンで相手がドッペルギャングをプレイしマラング川の執政と古のヤギ角のトークンを作成しました。②次の私のターンでピナクルの星檻をプレイしました。③場合ピナクルの星檻の能力によりマナコストが2以下のクリーチャー及びアーティファクトは追放されるはずです。よって前の相手のターンにドッペルギャングによりコピーされた①のトークンは場から追放されるのが正しいはずなのに場に残ったままだったのです。これはMTGアリーナのバグなのでしょうか?

    1 vote

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  13. PLayers able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the g

    Players able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the game up, making it last for an infinite amount of time

    1 vote

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  14. MasterPass

    I did not receive my mythic rare cards for level 9 and level 12. Please advise as this is VERY important and I believe many players are dealing with this. Please sort ASAP. Thank you!

    1 vote

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  15. Did not receive Master Pass Mythic Rare for level 12

    I also did NOT receive the 2 mythic rares for level 12 - possibly for level 9 as well. This is a big issue as they are very important cards. Please advise! Please apply to the account ASAP.

    1 vote

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  16. ARENA FROZEN AFTER UPDATE (DAY 3)

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).

    Since the update ARENA has been frozen, I can load the main menu page, but clicking on anything freezes the system.

    This is a Macbook platform issue.

    (I've turned off and on the app and the computer and uninstalled the game and re-installed for reference)

    Please fix soon it's been three days...

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. omniscience bug

    Omniscience effect seemed to still be working after the card was returned to the users hand. Infnite looped into a bunch of tokens (face down cards I guess?), that didn't have haste but still swung that turn.

    3 votes

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  18. premier draft lost

    Hello,

    The server lost the connection, it counted as a defeat, which made me lose my draft.

    2 votes

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  19. Tarkir cards with Adventure can not be cast after casting their adventure

    Adventure Cards can not be cast if you cast their adventure first. At all. Period. This appears to affect both players equally. In this game I cast the adventure, and my Stormshriek Feral could not be cast after I cast it's adventure (Flush Out). I could not see it, nor was anything exiled that I could see, nor was it in my graveyard.

    My opponent also cast a Adventure card's adventure ( Rip the Seams ). Although I could see it beside their hand, they did not cast the creature ( Threadbind Clique ) , although they would have been…

    2 votes

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  20. My Brawl deck shows i need 3 commons to finish but i own every card and have 17 common wildcards.

    I spent money to get wildcards to craft a deck i was working on, it says i need 3 commons though i have 17, the deck has been finished for 2 days but tells me i still need cards. I want my money back or this fixed, this is ridiculous...and before you say the typical dumb replies, i have relogged, i have verified files, i have looked over the deck 100 times

    1 vote

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