MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5779 results found
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Stop forcing seeded pack sealed events in Bo1
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the deck building process. I don't want to choose ahead of time what deck I'll be building. I understand that some people do want that experience, but those of us who may not have the time to play best of 3 matches should not be forced into it.
If you must have seeded sealed events, please offer a separate unseeded queue also.
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the…
2 votes -
When resolution is 3440x1440, game automatically resizes to 2560x1440 when entering and leaving match
Here's the specific log:
[185939] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
I see threads about this issue so I'm just another drop in the bucket but I mean come on... the game looks great with 4k and it plays fine during matches and on the menus, however I'm guessing there's one specific scene during the match transition that doesn't allow that ratio so this is what we get...
4 votes -
BUG: Full control
Every time I click outside the Arena window, and then press back in the full control mode seems to be toggled.
Basically full control is getting activated and deactivated while playing Arena in windowed mode.I'm on Windows 10, Epic Games launcher
5 votes -
Cards removed from sealed pool
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena after this, ill stick to paper.
Im playing on android btw
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena…
7 votes -
Jump In deck not giving proper contents
Lorwyn Jump-In not giving the proper contents. Elves Vivid gives you only 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when no white pips are present. Almost impossible to win.
3 votes -
Midweek Magic: Jump In! Landbase
The Elves Blighted combination runs 4 Mountains, with no red pips on any of the cards. There are also 4 Plains when only a single card has white, and it is {W/B} hybrid. There are so many games where I just can't play any of my cards because I have unusable red and white mana.
3 votes -
Hire more Arena devs (rant)
Hasbro, you NEED to hire more developers, and otherwise give more support to the digital face of your billion-dollar game. There are too many issues to list; just play the game and they'll readily become apparent.
It feels as if there are just enough people to work on the deluge of set releases and only one person doing quality control.
The Lorwyn Jump In Midweek Magic event broke me.
3 votes -
Wrong rewards
Received 3 Edge of Eternities boosters instead of Lorwyn Eclipsed boosters when reaching the 4th level of Mastery Pass
3 votes -
MWM Jump In unplayable deck
I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.
Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK
3 votes -
Dawnhand dissident + Soul cauldron
According to the card's text dawnhand dissident should allow you to cast any creature you exiled with it.
If you give it scavenging ooze's exile effect via agatha's soul cauldron and exile creatures it doesn't work despite it should given the card's wording. It was the dissident who exiled that creature even if it's scavenging ooze's ability2 votes -
Dawnhand Dissident Wouldn't Let Me Cast Creatures Exiled With It
As title says, had a Dawnhand Dissident on the field, activated it's blight 2 ability and exiled multiple creatures under it. On my turn, there was no way to actually cast the creatures even though I had multiple creatures with enough -1/-1 counters on them to pay for the additional cost.
2 votes -
Cannot Change Deck Details on Decks, Unable to Use Foundations Decks I Just Bought
Bought the new Brawl decks and am unable to use them. They come in as "Standard Brawl" not "Brawl" and are illegal with more than 60 cards. When going to change the deck type the menu is unclickable as it shows behind the UI. I cannot, in fact, change any of my decks types.
3 votes -
4 votes
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lorwyn
Lorwyn Jump in „elves blight“ deck gives you 4 mountain lands, but you don‘t have any mountain spells (creatures, instants, sorcerys etc.) in the deck.
its almost impossible to win with 4 wrong mana
3 votes -
Mox Diamond
As soon as I played Mox Diamond it caused me to be unable to interact properly with the client for a few seconds, before the game then crashed.
2 votes -
Blighting creatures with +1/+1 Counters is broken
Blight against +1/+1 counters is broken. When blighting, a player is supposed to add -1/-1 counters. If the player selects a creature with -+1/+1 counters, the counters end up not existing, even though there should be both -1/-1 AND +1/+1.
This causes headaches if you go to proliferate the -1/-1 counter, because it suddenly doesn't' exist.
This extends all the way to ANY interaction which adds or removes -1/-1 counters.
2 votes -
Bought a Foundations Deck and it won't work
Bought the Auntie Ool Foundations Brawl Deck. The deck shows with an incomplete error and I can't play it. Almost all cards are "not owned". I got a message with 3 cards in it, but the deck still won't work.
Playing on Windows/Steam
2 votes -
jump in wrong basics
Jump in is handing out wrong basics. I cant cast any spells with these
3 votes -
Deck type selection drop-down is stuck behind deck stats, unable to craft new decks or edit old ones FIX NOW!
Go to deck builder, try to change deck type, notice menu is behind stats window. I expect the drop-down menu to work properly, like it did yesterday. Now i am unable to edit or build new decks, on release day nice...
3 votes -
Store Error
Store Error - Unknown Error
Attempting to purchase the $49.99 Lorwyn bundle and I get Store Error = Unknown Error
There are only 7 hours remaining to make this purchase.2 votes
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