MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9603 results found
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The Legend of Yangchen Bug
In premier draft ‘The Legend of Yangchen’ failed to reveal the opponent's choice of my permanents, causing the loss of 2 permanents instead of 1 on my board. Resulting in a loss. Please fix this issue and refund this draft. I played 4 or 5 drafts this was the only error that occurred.
4 votes -
Earthbend March of the World Ooze
Earthbending a land before or after playing March of the World Ooze does not change the land's power/toughness to 6/6
2 votes -
Arena Anthology 3 Card Styles appears as Regular Cards
Hi, this started not too long ago but it looks like the card style pack stopped working for most of the AA3 cards. It shows I have the style, but the style version and the normal version show as identical now like in the pictures. This shows both in the collection/deckbuilder and in-game. I've reinstalled the game, repaired files in settings, and I even tried on another computer with the same result. I was referred to a year old post on the subject when I reported it through wotc arena support, which has confused me greatly because there are newer reports of card style problems and even one directly referencing the anthology styles. Are there plans to ever fix/refund the gems? It feels like a risk even buying any of the new ones. I love the card style packs but paying 2k gems and losing the styles feels horrible.
Hi, this started not too long ago but it looks like the card style pack stopped working for most of the AA3 cards. It shows I have the style, but the style version and the normal version show as identical now like in the pictures. This shows both in the collection/deckbuilder and in-game. I've reinstalled the game, repaired files in settings, and I even tried on another computer with the same result. I was referred to a year old post on the subject when I reported it through wotc arena support, which has confused me greatly because there are newer…
4 votes -
Final Fantasy Draft Not Showing Up
The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.
2 votes -
I need a refund
The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.
3 votes -
Error code -1
Error code -1
Will not let me log in
“ A unexpected problem occurred (Error code: -1). Please try again.”
5 votes -
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Game Mode:
Timeless, Best-of-Three (Traditional Ranked or Traditional Play)Issue Description:
In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.
Steps to Reproduce:
Prepare a Timeless deck with 15 sideboard cards
Enter any Traditional Timeless queue (Ranked or Play)
Attempt to sideboard after Game 1 - only 6 cards are available
Expected Behavior:
Full access to 15 sideboard cards during BO3 sideboarding phases.Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Game Mode:
Timeless, Best-of-Three (Traditional Ranked or Traditional Play)Issue Description:
In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.
Steps to Reproduce:
Prepare a Timeless deck with 15 sideboard cards
Enter any Traditional Timeless queue (Ranked or…
7 votes -
Chromatic Cube - Can't Use a Card without Card Style
I can’t use a card I drafted without paying gems for the art style
135 votes -
3 votes
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air bending never ending turn
you guys have to do something about the repeat action thing, I just sat for 20 mins while my opponent had doc grizzloc in play and was bouncing airbenders . Just the same thing over and over bounce an Airbender resummon for free, bounces another Airbender, resummon for free. Like seriously you guys really need to get control of shoit like this
2 votes -
Deck size
I've had multiple games where I start the match and it shows my opponent with a 200+ card library I don't know if this is some sort of glitch/exploit or a display thing. I'm on mobile if that matters. Forgot to screenshot
1 vote -
Cast Impossible even though enough Mana
I have five white mana, but I can't cast "Smile at Death". One of the five mana comes from the legendary creature "Giada".
1 vote -
Force Import decks for when the cards don't exist
Force Import - often when importing a deck I find that MTGA doesn't have it. It would be nice if there was a way to 'force import', just import all the cards in the list and skip over the ones that don't work. Maybe provide a error panel like '5 cards failed to import: etc, etc". It could be a hotkey, like Ctrl+Shift Import or a setting.
3 votes -
Supportive Parents
I seem to have encountered a bug with the card “Supportive Parents” and the game's auto-passing mechanic during a sealed event where the game automatically passed my turn when I controlled one untapped land and two untapped creatures, including one Supportive Parents, and had a 2-mana creature card in hand. I did not realize the issue until the second time it happened, and unfortunately I was not able to capture the moment the error occurred when I attempted to replicate it the third time because auto-passing a turn happened really fast. The first relevant screenshot I have (attached) shows the scenario I described above, although the other creature had just been removed by my opponent at the time I took the picture and it is currently on top of my graveyard. You can see the removal spell my opponent used on top of their graveyard as well. As the picture shows, I have three 2-mana creature cards in hand, and I should have been able to cast any of them during my last turn, which, however, was automatically passed in lightning speed. That being said, if I put a stop on the post-combat main phase (as shown in the second screenshot), I will be able to activate the ability of Supportive Parents, so the card itself seems to be working. The settings I had during the game I encountered the bug are attached as the third picture, although I don't think any of those are relevant in this case.
I seem to have encountered a bug with the card “Supportive Parents” and the game's auto-passing mechanic during a sealed event where the game automatically passed my turn when I controlled one untapped land and two untapped creatures, including one Supportive Parents, and had a 2-mana creature card in hand. I did not realize the issue until the second time it happened, and unfortunately I was not able to capture the moment the error occurred when I attempted to replicate it the third time because auto-passing a turn happened really fast. The first relevant screenshot I have (attached) shows the…
6 votes -
Duplicate protection bug
There is an error where rares on the bonus sheet for Through The Omenpath were not protected against duplicates. This causes rares to be gemmed even though there are still some remaining.
Similarly, the Stellar Sights on the bonus sheet for Edge of Eternities also have no protection against duplicates.
This is a bug that causes losses to players, so please fix it immediately.
Previous sets properly had duplicate protection on the bonus sheets.
6 votes -
I got gems in a pack instead of a card in Through The Omenpath
I just opened a Through The Omenpath pack and instead of cards I got 20 gems.
It stated that I already have all the rare cards for the set, which I obviously don't. Would rather have a rare card than 20 gems.
6 votes -
Best of Three Pick-Two Draft
Pick-Two draft feels way too swingy, especially with only 2 losses. If you're not going to place it at 7/3, then let us choose Bo3 to mitigate the play/draw and general deck wonkiness RNG.
6 votes -
Country not available during update - Bug
error code: Update Required
Update needed requiring date of birth and country. However, country (Philippines) is not available when updating Arena.
6 votes -
"Anti" theme/ability?? new idea
Creatures with "Anti" anything ability would cancel out the other creatures ability. Anti trample creature would CANCEL the creatures attacking trample ability if the creature blocking had "anti" that. First strike, any color, creature, spell, enchantment, "anti" ability?? A spell with "anti flying' put on a creature would ground it. Apply "Anti" to things. Is "Rampage" or "Banding" going to come back? Banding is just Reverse trample basically. the ability to assign damage to your creatures.
1 vote -
Receive 4 converted cards into gems in 2 golden packs
I opened 2 golden packs to received 12 cards, but for my surprise I received 8 cards and 4 converted into gems.
But, the rules and the objective of the golden pack is complete the sets.
Wizards I need 4 cards of some set, I can't open more packs until this error is corrected.3 votes
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