MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9726 results found
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I did not receive experience from 3 wins and one daily quest. Total experience was 1250.
I did not receive experience from 3 wins and one daily quest. Total experience was 1250. My mastery tree remained at 450/1000 experience the whole time.
8 votes -
Incorrect Rules Interaction
Mordor Trebuchet and Peregrin Took interaction not working as expected. I attacked with an orc army, creating a Ballistic Boulder and a Food. The food got sacrificed at end of turn, which I believe is incorrect.
10 votes -
card styles
The card styles tab is bugged or something, i cannot see my colection of card styles and everytime i choose a card that i know i own a card style to i get a "There are no card styles available for this card"
12 votes -
Running Timer Down Exploit
Please add a timer for players who are abusing certain effects to make their turns last indefinitely or until they have ran out your timer so they can skip your turn. It's not fair that you can't even skip over responses if you have a spell that can be cast. It forces your timer to run down while the opponents just keeps tap/untap for 13 minutes - 42 minutes.
8 votes -
Game Crashing upon playing creature card and continued crashing upon reloading.
Game crashes when playing a creature card. this happened three times already playing a best of 1 ranked mode, on my turn playing a creature card, already having 1 creature on the field. it crashes and upon reloading. it just keeps crashing until the match is over. <_<
5 votes -
Mosswood Dreadknight
There needs to be a way on arena to distinguish between a Mosswood Dreadknight that can be cast from the graveyard and one that cannot. If I play Graveyard Trespasser I should be able to correctly exile the Mosswood Dreadknight that can be cast on my opponent's next turn, and not confuse it for the one that cannot get itself out from the graveyard.
5 votes -
Cannot complete purchase on steam version
On the Steam version of MTGA, the store purchase cannot be completed due to an unknown error. There are enough funds to complete my purchase in my Steam Wallet.
I am running MTGA on Windows 10, and my Steam region is in China. Other functions of the game seem to be running fine.
11 votes -
Bad Shuffle fix
Every time the game shuffles a deck it begins with the deck in alphabetical order so that identically named cards are stacked together. Once the game shuffles using the algorithm you most likely bought, it then locates those similarly named cards closer together in the deck than they would be in the real world. You fix it by having it shuffle from the order they were played. My email is reggie668@gmail.com. Feel free to email me to elaborate further.
13 votes -
Ban the one ring
NOT LIKE THIS WILL EVER BE SEEN! BUT BAN THAT BULLSH!T CARD THE ONE RING PLS! That card is one of if not the most toxic ******* card wizards has made holy ******* **** the advantage you get from adding that into your deck is stupid insane.
8 votes -
Forced draw
Played a match and was winning easily when suddenly the game paused, a sign came up and said the game forced a draw.
7 votes -
shuffle
Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before…
18 votes -
Golden Packs given Alchemy Cards
I do not play Alchemy nor have any desire to play Alchemy. When I opened up my most recent Golden Pack I have received cards from Lord of the Rings.
I now don’t want to open up any more of my Golden Packs because I don’t want to waste the rare spots from them.7 votes -
Lag in Deckbuilder When Using Search
When building a deck in my sealed or draft event, I will add all my cards to my deck, expand my view, and search for "t:creature" separating my deck into creatures and spells. For a while now, when I hit enter after typing in my search, there is an 8-9 second lag before the search completes and separates my cards. Then, any change I make in this mode takes another 8-9 seconds--for example, clicking on a card to return it to my pool. This was never this way in the past and it has made a feature that was once…
8 votes -
Coins total not updating
I'm not getting all my won coins. This has been going on for a few weeks. See screen shots 1) announcing 1250 coins won and 2) immediately afterwards when I have only 825 coins.
13 votes -
Stop having so many Draw First when surrendering. Red mono in free play should be isolated
Red mono in free play should be isolated.
They just push their firepower as fast as they can and surrender as soon as it doesn't work. The play experience is very poor.Since it is no fun to play games with red mono, I give up the game, and obviously "Draw First" becomes more and more frequent.
Only once in 4 or 5 times does it become a fun match.
5 votes -
XP score won't change
Even after two wins in a row, the Mastery XP score didn't change from 850. Therefore, I was not able to level up.
5 votes -
Venerated rotpriest bug
Venerated rotpriest didn’t trigger for an entire game. Managed to get all 4 onto the board and played multiple single mana spells to phase out, hexproof, untap, etc. nothing triggered the venerated rot proof poison counter effect
7 votes -
Deck limit
Set a deck limit size or punish larger decks. Every other game is a deck with over 100 cards that NEVER bricks. The algorithm always allows for a balanced for OVERSIZED decks. Its not fun trying to beat an endless deck pool with an actual 60 standard deck. There's so little reports of this because most of your players abuse this mechanic in your game software. Its just unfun to play when every game again an OVERSIZED deck is an guaranteed loss
5 votes -
Aetherflux Reservoir does not work after obtaining 50 life
With the last update Aetherflux Reservoir does not activate after obtaining >50 life. Clicking the card does nothing, I've lost two matches I could have won by this condition because the card won't activate.
15 votes -
Convoke Bug
I was playing a premier draft and even though I had the creatures to cast a convoke spell (aerial boost), arena skipped my opportunity to cast it as I was blocking with my creatures. This caused me to lose a creature and most likely the game.
I blocked with two creatures on the battlefield, Kithkin Billyrider and Progenitor Exarch with the intention on casting aerial boost on the Billyrider. Arena skipped my turn to cast a spell before damage resolved.
11 votes
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