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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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10212 results found

  1. Game crashes and takes me to my mobile home screen.

    Since latest update on 6-25-25 I can enter a match place mana and a creature then the game completely kicks me to my mobile home screen on android and the cards played are not counting towards the daily challenges posted. Is there any fixes as everything is up to date on device.

    1 vote

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  2. duo de cartes impossible à arrêter

    Anti-game card duo and bug exploit: Astrosopher Cleric + Bloodthirsty Conqueror. If the former inflicts damage on you, you lose HP repeatedly. Impossible to stop. Totally anti-game. Stop this !

    1 vote

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  3. Extremelly rigged part 7

    No mana in several turns, 8 cards without any mana. Today I had 3 mana floods and 1 mana streak.

    1 vote

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  4. Milled cards cannot be seen in graveyard

    When cards are milled, they are invisible in the graveyard. Steps to reproduce: Mill cards. Platform: PC

    1 vote

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  5. activated ability timing check problem

    In a draft match, I controlled both Eladamri, Korvecdal and another creature. I casted Uro, Titan of Nature's Wrath from my hand. Its two abilities triggered upon entering the battlefield. I chose to resolve its draw a card and play a land ability first, putting a Forest onto the battlefield. At this point, I had the ability to pay for all costs of Eladamri's activated ability. However, I couldn't activate it in response to Uro's abilities, and the system automatically skipped this opportunity. This resulted in Uro being sacrificed and going to the graveyard, preventing me from putting the large…

    1 vote

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  6. Stuck on loading screen

    Started yesterday july/24/2025
    I'm on Andriod havnt has issues before, but first it started with can't get assets. I Uninstalled them game, shut my phone off, then restarted my phone and now I can't get past the initializing localization database not sure what else to try

    1 vote

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  7. Ability triggered the wrong way

    Sephiroth ability triggered with Days of judgment as it should but I stead of removing life from opponent it did the other way around.
    It gave life to the opponent and remove life from me.

    1 vote

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  8. Bug

    This is the third time I haven't gotten the 500xp for completing my quest. It happened twice last week and again today. What should I do. PC

    1 vote

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  9. Rakshasa's Bargain

    I cast Rakshasa's Bargain after surveilling earlier in a game (using Corroding Dragonstorm if that matters) and it pulled up the 4 cards saying "surveil them to the graveyard or leave them on top" and I couldn't actually move the cards at all, the game locked. I alt f4'd and reloaded but it was strange.

    1 vote

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  10. Ragavan Bugged, Crashes my game

    I play a mardu mobilize deck with Ragavan. Whenever his ability activates after dealing combat damage, my game crashes, and I can't reopen the game till, I beleive, I time out and lose the match, I don't know since when I try and reopen the game it crashes right as its rejoining the match. I'd reported a bug earlier this week, but this confirms that it was Ragavan's ability causing the bug. This happened after the most recent update, please patch it.

    1 vote

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  11. cada vez que juego draft el juego se me cierra porque estan haciendo trampa

    cada vez que juego draft el juego se me cierra porque estan haciendo trampa

    1 vote

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  12. Shuffle algo is fuking garbage in Arena

    Here is a thought, fix your fking shuffling in your game!!!!!!! LITERALLY MAKES ME FKING HATE ARENA BEYOND IMAGINE!!!!!!!!!!!!!!!!!! HOLY FK, your ******** game clumps non-lands together and lands together.....

    10 votes

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  13. Osteomancer Adept bugged

    Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.

    13 votes

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  14. Deck Construction side board bug interaction

    When in the deck builder and having 4 copies of a single card, you are not able to move a copy of that card to the side board. This interaction happens when you have a combination of some copies already in the side board.

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  15. Can not add fourth copy of a card to my sideboard Bo3

    I have been unable to add a fourth copy of a card to my sideboard for Bo3. I'm playing on Google device fyi. I attempt to drag and drop the fourth copy over to my sideboard and nothing happens. I've only been able to add three copies of a card so far. This has been going on for couple of days now.

    2 votes

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  16. Unable to login

    Will not allow login. Keeps saying that it is timed out

    3 votes

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  17. Rank up bug

    I was playing in ranked alchemy and was working to unlock silver. I noticed that it seemed my rank was reset from bronze tier 3 to tier 1 then decided to try and rank up. I got to bronze 2 tier but then when I ranked that up it brought me back down to bronze rank 1. I decided to try and rank up once more to see if maybe I missed something and now I’m at silver rank but on teir 4 it seems. I’m playing on mobile. I sadly didn’t really take any photos to attach.

    2 votes

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  18. Can't Login/ Authentication Failed

    Can't login, it says authentication has failed. I was able to get logged in twice, but once I created a Sealed Foundations Event Deck (2000 gems) it would not let me save the deck. It would kick me out and say that I can't connect.

    8 votes

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  19. “Stalling” need to be punished.

    Please take measures against “Stalling”. “Stalling” need to be punished. The same goes for “AFK”&“Loop”. Please send “REPORT FEEDBACK”

    ◆Penalty plan

    3times“Stalling” * within 24 hours
    　↓
    [Lv1]Penalty:Bot Match only(24hours)/Monitoring period(1week)

    　↓+3times“Stalling” * within a period

    [Lv2]Penalty:Bot Match only(1week)/Monitoring period(1month)

    　↓+3times“Stalling” * within a period

    [Lv3]Penalty:Bot Match only(1month)/Monitoring period(3month)

    　↓+3times“Stalling” * within a period

    [Lv4]Penalty:BAN / Account suspension

    ●encounter “Stalling”“AFK”“Loop”
    PapaAlphaTango(Log20230817083001)
    osusteurer(Log20230817    190302)
    zips(Log20230817201209)
    Starfishsan(Log20230823    000956)
    flag(Log20230823005812)
    Chubby(Log20230824    210647)
    Player 2(Log20230829064432)
    BelHur91(Log20230829    151511)
    miguelito_02(Log20230911213400)
    mahonaruto(Log20230912193006)
    Baoby(Log20230914    011552)
    rakaro(Log20230915184434)
    ThirdEyeButterfly(Log20230921    191537)
    Astrobuck(Log20230923050229)
    Alex(Log20230923    185656)
    SaibotLegan(Log20230925061821)
    Ruebennase(Log20230926    034950)
    Hoodraiser(Log20230927205456)
    wolf(Log20230928    063630)…

    8 votes

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  20. Crashing during loading initial scene phase

    After reinstall and updating system crashes during loading initial scene phase

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues