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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9705 results found

  1. ENDLESS CHECKING FOR ACTIVE MATCHES IN THE LOGIN SCREEN

    First... THIS FEEDBACK PAGE SUX!!! IT IS *****... I NEED HELP AND A CUSTOMER SUPPORT! ***** YOU ******* STUPID WIZARDS OF THE FRAUD!

    second... ENDLESS CHECKING FOR ACTIVE MATCHES PREVENTING ME TO LOGIN.

    HOW CAN THIS HAPPEN... oh wait... YOU ARE USELESS GREEDY JERKS

    57 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  2. Speed Magic Please!

    Playing MGTA is a lot of fun. However, I really hate how long players have to make decisions and it makes the game seem to drag on forever, especially when you are having a bad draw. Blitz chess is very fun and also a very popular version of the game. Please consider adding a Speed Magic option for players to chose. I would love to play games where players have no more than 2 mins for their entire game. It would really test a players ability to think and act quickly and also allow players to play a lot more…

    5 votes

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  3. Missing card text and numbers

    PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.

    30 votes

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  4. Connection lost

    I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.

    29 votes

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  5. Mythic pack contains no mythics

    Same here, got a rare wildcard and a uncommon wildcard when I purchased a Mythic pack, at the very least we should get the 300 gold difference back...

    6 votes

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  6. Opponent didn't time out

    Opponent was losing the game, refused to take their turn and stopped playing, but did not time out. This leaves me no alternative but to quit the game and lose when I should have won.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Playing against a red deck is unbearable

    Many cards with instant attack and creature destruction in one deck. It is almost impossible to win with other colors. I refuse to build a red deck just to win. I think you could check this out.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Calix guided by fate display bug for constellation card style

    When Calix is played on the battlefield the art on the card is cut off and does not display properly.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Missing card in collection

    I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.

    It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.

    25 votes

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  10. Asset Error Detected Loop

    I have started getting a recurring "Asset Error Detected" loop when attempting to start up Arena. I am on a MacBook Pro. I am on version 13.2.1 Ventura. I have uninstalled and the reinstalled the app and restarted my computer.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. intentional stalling

    players stalling ou the game when thye have no hand and no graveyard. stop rewarding slow players who eat at their desktops THAKS!

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Imoti, celebrant of bounty didnt cascade when I cast it

    Imoti, celebrant of bounty cascade went on the stack. I hit resolve and it didnt do anything.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Game is CONSTANTLY freezing!

    I can't play a single match without the app freezing 10 times. And by the time I log back in, I've lost my turn or the game won't let me play anything on my turn and auto passes. It's infuriating that this a constant issue that is never resolved.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Mondrak, Glory Dominus and Vesuvan Duplimancy breaks the game

    The problem is an interaction between "Mondrak, Glory Dominus" and Vesuvan Duplimancy. Due to the exponential nature of Mondrak, if you cast a spell that targets Mondrak while Vesuvan Duplimancy is on the field, it leads to weird behaviour of the game. I think I read somewhere that there is a cap on tokens created, although even with ~250 Mondrak tokens, the game often just abandons, leading to a draw, or goes back to the main Menu. When copying a different creature while ~250 Mondraks are on the board, the game just abandons the process without any hint. which is…

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Parallax-styled Wedding Announcement doesn't produce parallax tokens

    It should produce borderless parallax tokens and it used to. Not anymore: styled Wedding Announcement produces unstyled tokens.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Cheating

    Cheating by ppl who couldn't hold a candle to the creators of this game

    10 votes

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  17. kami of whispered hopes

    Premier draft on Android:
    I played kami of whispered hopes and expected to tap it for one mana since it says: tap to add x mana where x is the power of it.
    it was not possible to tap it for mana.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 運営はマッチングを作為的に操作しています

    問い合わせで「マッチメイキング、シャフラー、コイントスなどを含む当社のアルゴリズムは、十分にテストされ、意図したとおりに機能していることを保証します」との回答を2度に渡って頂きました。

    しかし、このサイトのフィードバックですら「不正なプログラムが存在している。」「マッチングやライブラリーは操作されている。」などの書き込みが数多く見受けられます。(日本人だけでなく、海外のプレイヤーも同じ被害に遭っているそうです)

    また、運営からの回答に「意図したとおりに機能している」とありますが、これは「マッチメイキング、シャフラー、コイントスなどは、運営が意図した通りに動かすことができる」と解釈することもでき、
    「完全にランダムである」という趣旨の内容は書かれてはおらず、運営がマッチメイキング、シャフラーなどを作為的に操作していることを明確に否定していません。

    ネット上に書かれている「不正なプログラムが存在している。」や「マッチングうやライブラリーは操作されている。」などの内容は事実なのではありませんか?

    運営がマッチングやライブラリー等のランダム要素を作為的に操作していないのであれば、それを証明してください。

    私はいくらか課金しましたが、公式から作為的な操作をしていないことが証明されない場合に課金額を全額返金して欲しいと思っています。
    が、法律的にそれは難しいようなので、運営に不正操作を改善してもらうための一番の近道は、やはり「MTGアリーナをやらない」ことです。

    不正操作に不満を感じた方は、プレイ自体をやめてしまいましょう!

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Gwenna, Eyes of Gaea can cast Security Rhox for 2 mana

    Mana from Gwenna, Eyes of Gaea seems able to ignore the Security Rhox restriction that you must spend only mana produced by treasures to cast it for GR
    Platform: PC
    reproducing the bug is as simple as playing Gwenna and trying to cast a rhox, the alternative casting cost for RG will be available.
    result: you need to pay RG to cast the rhox

    Expected result: you need to pay 2RG to cast the rhox

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Missing details (Power/Toughness/Life points

    Dear Ladies and Gentlemen,

    I´am missing a lot of card details ingame. I can´t see the Power and Toughness nor the cards name. Also the life points are not present.

    27 votes

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