MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9674 results found
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Decathalon 10 even is not allowing brothers war cards
I can not submit a deck for dec 10 with brothers war cards
5 votes -
Daily Deals Not Showing Up
Daily Deals Not Showing Up. Alt-F4 and then reopened game multiple times but still no daily deal. Verified with a friend that there are in fact daily deals today (lands).
6 votes -
Improve the Bot (AI) opponent.
I used to play some really old Magic games that are now no longer available on Xbox and Playstation (Magic 2012, Magic 2013, etc.). There was no Player versus Player in those old Magic games so you were forced to play the AI which was great because the AI actually posed a CHALLENGE! The Ai in Magic Arena is absolutely horrendous! It plays moderately decent cards and poses a joke of a challenge in the beginning of the game but turns into a lame duck shortly thereafter. All it does is stand there like a combat dummy and allows you…
7 votes -
Daily Quest Progress Stuck
Multiple Daily Quests progress stuck even when conditions are met.
138 votes -
カード名検索について
対戦中、カード名を指定する検索欄にて、かなり多くのカードが名前を間違っていなくとも検索にひっかからず、持ち時間をただ消費するだけになってしまいます。
しっかりと一字一句間違いなく入力しても何も表示されず、イベントなとで勝ててる試合なども多々あります。勝敗はもうどうでも良いので、この検索フィルターをなんとかしないた試合どころではないです。5 votes -
Etching of Kumano Exiling creatures without them dying
Kamuno Faces Kakkazan // Etching of Kumano
Etching of Kumano states that If a creature dealt damage this turn by a source you controlled would die, exile it instead. But it is just exiling any creatures that took any damage. They would not die with the damage they took but they still get exiled. Am I reading the card wrong?5 votes -
Griefing/Roping is ruining the game.
Players roping while losing without being penalized is the second most obnoxious thing in this game after the rigged matchmaking, we're already tired of reporting this abusing behavior, when are you going to do something about it?!
10 votes -
App Not Working
Bug. Cannot access the game via the app. Have deleted, restarted phone and reinstalled app. Stops at “loading asset manifest” and tells me to check my connection.
5 votes -
Game is Super Slow & Unplayable
Noticed game was completely unplayable after reinstalling my PC's OS - Uninstalled Arena - Reinstalled it & it took 30mins off a direct Fiber line! The same as it was initially after getting all my software working. It has never took 30mins to install, nothing should ever take 30mins to install, this isn't 1992 it's 2022. The game itself is completely unplayable I have to click on things multiple times & it takes roughly in real-time a minute to watch an opponent play a land on turn one. Arena is staying uninstalled, tired of constant issues, direct challenges & the…
6 votes -
active match search
i'm stuck in the loading screen with this message : active match search.
please help me i can't play24 votes -
Charbelcher
Goblin charbelcher needs banned or hot fixed badly. Big bug. So it's supposed to flip card till they hit a land and if a mountain it does double damage equal to the number of nonland cards flipped.... It does not do this.... No matter what number of cards they flip over it does a flat 50 damage!!!!!!!!!!! Super bugged and people are learning about it and exploiting it in ranked. Super easy to reproduce so no other files needed. Just use it and watch it does 50 damage with no explanation for it
5 votes -
Piece it together + Arcane Bombardment
When the new Piece it together card gets taken by Arcane Bombardment the intensity gets reset to 1.
5 votes -
Premier Draft Terminated DMU Alchemy
Premier Draft Terminated DMU Alchemy. Didn't get credit for wins and can't find DMU Alchemy draft. Would like gems refunded please.
10 votes -
Failed deserialization on response for message ...
Failed deserialization on response for message ...
7 votes -
Cannot emote
The bug has never NOT ocurred to me. I cannot emote, even though the "Disable Emotes" option is turned off.
Hovering my cursor over my avatar shows an empty speech bubble, but nothing happens when I click either my Avatar or the bubble.
Clean install didn't fix the issue.
The expected result is to be able to choose an emote after clicking your avatar during a game.
I'm playing on PC, Windows 10 Pro x64, Intel Core i5-9600K o.c. @ 4.1GHz, GTX 970, 16GB Ram @ 2,666 MHz29 votes -
deck list goes solid white
After every game when it comes to sideboarding my decks list gets a white highlight with some cards box being completely whited out
6 votes -
Network Error
Network Error while going to the final stage on Color Challenge. Cannot finish any challenge.
9 votes -
Random matchmaking on arena
Use the ranking system to adjust what tier you’re in but keep the decks random. No one wants to play mirror matches all day. Stop “optimizing” hand/draws. People are playing around this by cutting lands from their decks because they know there’s a greater chance you’ll get the lands you need in an opening hand.
Magic is supposed to have a % of randomness just like poker; you can have the better skill but less luck. With arena the games are mostly decided by the algorithm, which makes the “luck” 100% in whichever players favor the computer wants.Drafting vs…
6 votes -
Boost your servers.....
Boost your servers....
5 votes -
cannot get collection
Ever since last update I have been able to log in and play around 1 out of 10 times. I always get a "cannot get collection" error that proceeds to retry than a blank screen or network error. if eve i am successful logging in the store is not accessible. this is VERY frustrating considering ive spent so much on this game! ive attached some videos, one even with a speedtest showing my internet speed. one shows being able to log in with the store not accessible. i get to play one to two games then i get the cannot…
5 votes
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