MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
8792 results found
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MTG Arena crashes at launch
Since over a week I can't play the game because when I launch the game on my mac the game crashes as soon as it launches. It basically opens and does update and crashes after.
I'm on a Macbook Pro M1
Sonoma7 votes -
Monthly ban for time thieves
When will you add an option to ban selected players?? Those time thieves are the worst thing that could have happened to Magic. Let us ban those players for a month (or until manually removed from ban list) - this should allow normal players to enjoy the game while at the same time should lengthen the queueing time for the ropers, meaning more play for people who really play Magic and less for the ones breaking the game.
8 votes -
Daily Deal packs do not give Golden pack progress
I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.
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Daily Deal pack not progressing golden pack.png 2745 KB -
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UTC_Log - 06-27-2023 14.54.00.log 166 KB -
Screenshot_2023-06-27-20-02-07-778_com.wizards.mtga-edit.jpg 241 KB
54 votes -
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Unable to take game action
Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it
6 votes -
When are you going to do something about your shuffle algorithm?
9 lands drawn in a row. get real!
4 votes -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
56 votes -
sound effect keeps looping
since last update May 21, when playing or exiling Dusk Animus from hand using the plot ability, the related sound effect (the crackling and buzzing sound) keeps playing in a loop for the rest of the match. when playing or exiling a second copy of Dust Animus, another sound effect starts looping and keeps playing, and so on.
playing on mobile, Android Galaxy S23Ultra
6 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,472 votes -
repeatedly gathering local files bug
Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
But when restarting the next time, it is gathering local files again.17 votes -
can't edit deck
after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck
8 votes -
NEW FROG SHOP IS TRASH, MAKE EVENTS FREE, THIS IS NOT MTGO THANKS.
New frog shop is trash, just make events free, i have to pay to partecipate in an event, it doesn't make sense to lock an event behind a paywall, it's rather frustrating, and predatory in it's execution.
5 votes -
Wick with Lifelink doesn't gain life with activated ability
Giving Wick, the Whorled Mind lifelink (via a lifelink counter by Nezumi Prowler) and then activating his ability to fling a snail and draw cards, I did not gain life when Wick dealt the damage. The result I expected is that you would deal damage, draw cards, and gain life equal to the rat's power because it says that he deals the damage himself.
3 votes -
Dopplegang
GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.
11 votes -
your land algorythm is totally *********
your land algorythm is totally *********, drew 11 lands among 16 in a draft deck, and the amonunt of times this happens can't be random
4 votes -
Code not working
I recently bought one of my first decks in a local store but the code inside for mtg arena is not working, i keep getting the message that it was "invalid or already used" is there any support i can get for this issue?
4 votes -
Destroyed indestructible
Using Sliver Hivelord and maskwood nexus to make creatures indestructible but a card that said “ each player with a power 4 or greater draw a card, then destroy all creatures” destroyed all my creatures, which should not be possible by definition. Also it would not let me get a capture log. Playing from iphone 13 promax
3 votes -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
63 votes -
Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga is starting to feel unplayable because of this.
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…
18 votes -
Traditional Draft Resign
After losing one match in Traditional Best of Three Bloomburrow Draft, I was no longer able to play in the event I drafted for, despite that being only my second match of the three I should have had. I would like to be reimbursed if possible.
3 votes -
Lifelink on Creature Without Double Strike Triggers Twice When Damage is Dealt by Creature with Double Strike
I applied double strike using twinferno to a creature attacking Atraxa. Atraxa does not have first strike or double strike. So when my creature deals first strike damage, Atraxa does not deal damage to it. Atraxa ONLY deals damage on the normal damage phase. But the opposing player received 14 health (double Atraxa’s power) because my creature hit it twice. But Atraxa only dealt 7 damage that turn.
5 votes
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