MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9630 results found
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Defrost game freeze
Playing on Android, I'm constantly dealing with game freeze or lag causing spells to "hang" on the screen and never resolve. In this game, my opponent's spell never resolved and the timer never ran out. How about you guys focus on these issues instead of all the unneeded animation and sfx? While you're at it, fix your shite "shuffling" algorithm. I've never seen so much land $crew irl games and I used to judge multiple events.
7 votes -
Draft table bugged
During draft, game stopped passing packs around pack 2 or 3. Stuck on table, closed and reopened the game and picked random cards for me but table still bugged. Restarted client draft ended.
Please refund my gems.
8 votes -
Server issues
Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.
11 votes -
Brawl and Historic Brawl are broken and noone pays attention
Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…
16 votes -
Futurist Spellthief bug
Futurist Spellthief does not function, enters with flash and does not give the duplicate letter
15 votes -
asset error
started a new update and all i get is a reoccurring "asset error detected" over and over
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239 votes -
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Day/Night Bug
Day was active on my turn. I casted a Nullpriest of Oblivion kicked. A passed turn and it changed to Night on my opponent's turn despite me having casted a spell the turn prior.
32 votes -
Scurry Oak & Heliod, Sun-Crowned Combo Timer
For decks using the Scurry Oak, some life gain creature (typically Prosperous Inn-Keeper, Soul Warden, or Famished Paladin with some kind of enchantment or attached), and Heliod, Sun-Crowned, when they start their combo they are allowed to take as long as they wish to continuously make tokens and gain life. Rarely ever does their timer even start to count down, meaning that, if they wish, they could simply stall the game for as long as they see fit to keep re-activating their combo. Please institute some sort of player overall turn timer, or some timer trigger for how long someone…
35 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button.
I have try to reinstall the game but the trouble still thereversion 2021.12.0.3961.902937
30 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
42 votes -
Ban Acererak
This Acererak combo needs to go. I absolutely hate playing against these decks and EVERYONE seems to be playing it. It makes the game take 4 to 5 times longer than it should. No fun. Please ban.
5 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…28 votes -
Persistent crashes causing me to lose ranked matches
Playing on Android mobile. Game regularly crashes in the middle of matches and takes very long time to reload. Usually if I can rejoin a match several turns have gone by and I am doomed to lose the match due to inactivity. There is no warning or pattern to crashes, just happen during regular play.
8 votes -
too much on the draw
Since last 3 days:
17 time on the play:
43 times on Draw!
Its always like this, not only last 3 days, im too much on the draw!
How i can progress with this statistiques? How its possible to be so much time on the draw?
It seems to be There is no chance in your game!8 votes -
Shuffling
The update today, 12/9/2021 has had me having 0 lands in hand after multiple mulligans. This is ridiculous. It's to the point where I'm putting down arena. There's no point in playing a game that resembles an EA based strategy. I'd rather go and play some knockoff online before putting anymore time and energy into this. It would be a different story if it was a one off instance, but I have consistently had 0 land hands mulligan in down to 2 before drawing a hand of all lands. Something is amiss and needs to be fixed.
25 votes -
Quick Draft - 2 loss but only 1 game played
I just launch a Kamigawa quick draft.
I start the search for a game, but cancel it after 20-30 seconds.
I relaunch a search, find a game, play it and unfortunately lost. But MTGA give me 2 loss...
I join my last log, and a screenshot of my MTGA assistant, that shows that i only played one game...EDIT : My log seems too big to upload.
5 votes -
Brawl
Inconsistencies with the Brawl format.
Hello everyone, my name is Onnik Islikaplan, and I’m an aspiring content creature. Specifically, my category of content is Tournament Organizer. I’ve been organizing a few tournaments within a Facebook group, and all of the matches are played on Arena. Currently, my next tournament is for the format of Historic Brawl.
At least, that’s what I’d like to call it. Unfortunately, myself and all 90 of my participants have been experiencing several complications when it comes to practicing for the tournament. The way the tournament will be run is by Direct Challenging each other, but…
16 votes -
Alchemy issue
2 suggestions for Alchemy issue :
Standard, Historic, Alchemy (standard/historic) in a separate mode.
Or
Arena Historic (Bo1) with Achemy and Traditional Historic (Bo3) without Alchemy
29 votes -
bot match additional features
bot match additional features
add functionality for brawl. This would be great for players to playtest with.
Unrestrict all cards/decks in bot matches. Sometimes people just want to play around with old decks thats have banned cards. It would be like having vintage in bot matches. Wouldnt hurt the meta and would also let us use someof those decs taking up space whiile we wait for unbanning.
difficulty settings would be nice as well.
13 votes -
Colour challenge bug
Completed the colour challenge except against Chandra Naalar. On the very last battle when I try to start the battle it says “network error unable to join event. Please try again later” no problem joining standard matches. Because of this cannot clear the colour challenge
27 votes
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