MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9567 results found
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Claim all mastery orbs at once
Can you please implement a feature to allow users to redeem all the mastery orbs at the same time? Or add a way to cancel the animation. It is honestly the most painful part about your mastery passes. It's something I actively do not look forward to doing. But I still do use them as the value loss for not using them is even more painful. It feels incredibly time consuming to be sitting there for 2-3min slowly claiming each one at the end of the season.
5 votes -
Remove Good Game Emote
If you removed the Good Game emote and replaced it with "Sorry you were Mana Screwed" or "Sorry you were Mana Flooded" (maybe both?) I bet people would use it a lot more.
9 votes -
I paid 2000 gems for a sealed, I was unable to submit my deck, then my sealed event disappeared
I paid 2000 gems for a sealed, I was unable to submit my deck, then my sealed event disappeared.
I still have the card in my collection, but When I go in the sealed event, It only offers me to start a new sealed event.
I'd like to be reimboursed my 2000 gems.....
15 votes -
Day/Night Not Functioning
I'm playing on a Windows 10 machine, with the version of Arena released today.
First game with the new set. I played two spells on my turn in order to flip my opponent's scary werewolf back onto its human side. The "Day" transition effect did NOT occur as my opponent's turn began. The indicator on the left side of the screen DID change to daytime (see attached screenshot). But my opponent's werewolf remained on its night side (see screenshot).
You might want to fix this, y'all. It's only, you know, the key functionality of the headline mechanic of the set.
11 votes -
Ban “The Book of Exalted Deeds”
Please, please ban the “Book of Exalted Deeds”. For 3 mana, the entire game is ruined. I was dominating my last 3 matches, then, for 3 mana, the game is over. This card defeats the entire purpose of the game and I won’t be playing anymore if that’s how every game ends. Who’s idea was it to make a “I win, you lose” card that only costs 3 mana?
14 votes -
Program close
The program close when on the play screen, before lanching a match. It look like a missing file: see debug.log
[1130/224511.173:ERROR:directoryreaderwin.cc(43)] FindFirstFile: Le chemin d’accès spécifié est introuvable. (0x3)
6 votes -
not receiving rare ICR from midweek magic
I didn't receive a rare ICR from the first win in midweek magic, it didn't show anything and the gem count didn't go up. In collection there is no card with the gold halo and the "NEW" header.
11 votes -
130 votes
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5 votes
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MTGアリーナを始めようとする人へ注意喚起します
MTGアリーナはMTGではありません。それどころか、ゲームですらありません。勝敗は全て運営が操作しており、プレイする意味も価値も全くありません。テーブルトップではあり得ない確率が連発しますので、デッキの調整も無意味です。不可思議な土地事故ばかり発生し、低コスト呪文と高コスト呪文は必ず固まって引かされます。デッキ構築努力もプレイングも不正操作の前には何の役にも立ちません。やる前から結果が決まっているので、恐らく世界大会とやらも出来レースなのでしょう。今のウィザーズなら平気でやると思います。ウィザーズはまともな企業ではありません。詐欺企業です。サポートも平然と嘘をつき、都合が悪くなると無視します。はじめからサポートする気など全く無いのでしょう。騙されないで下さい。MTGアリーナで得られるものは信じられないほどのストレスです。それだけです。MTG自体が嫌いになってしまいますので、絶対にやらないで下さい。人生の時間の無駄です。
9 votes -
Stop
Stop giving us 20 gems in the rare or mythic slot. It is the only reason you want a pack to begin with and a rare or mythic is worth far far far more than 20 gems. It feels like we are being intentionally scammed. Just stop.
6 votes -
the script is rigged
I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?
I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!
I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.
This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!
12 votes -
10 votes
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Stalling People
There are a few people who are not that good, but stall whenever they lose, so they do not have it count as a loss. The first time I encountered one, I waited 50 minutes until it timed out (I got up and did things while I waited, I wasn't just sitting there.) I found yet another stalling person. It is obnoxious. Please stop this kind of extreme stalling! Thanks!
12 votes -
Not getting rewards from Mastery or Daily wins
I am not gaining rewards from daily wins or mastery. I just won 4 games in a row, going from 1 to 5 daily wins, and getting to mastery level 17. I didn't receive any gold from the daily wins, nor did I get the booster pack for mastery level 17.
I am playing on iOS.
6 votes -
unable to import deck
I can't test decks that i just built. Each time I try to select an other deck, the application shut down.
6 votes -
bot戦でアルケミーの調整カードをプレイできない
bot戦でアルケミー調整カードがある場合bot戦を始めることを出来ません。
bot戦のデッキ構築画面からデッキを編集することは出来ますがその際に調整版カードではなくスタンダード版のカードしか入れることができません。
対応お願いします。6 votes -
halvar bug confirm
Hello,
during the game, before the attack phase, halvar did not offer me to do his ability.
When it was the turn of the follower, halvar offered to move my equipment but it was impossible to select it or to cancel the action or even to confirm (0).
The only solution was to quit the game.Thanks for looking at this bug.
5 votes -
Concede on the sideboard screen
My opponent concedes as they say it was a bad matchup, goes to sideboard and concedes the whole match there and I just get 1 step in the ladder.
7 votes -
Permanent Phantom Draft
Create a permanent 'Phantom Draft' (aka, you dont keep the cards) that runs 1000 gold per draft with same 'break even' rewards that you have now.
Reasons Why Below:
This is simply to allow players who love to draft the chance to do so at least once a day via free gold.
Drafting is one of the, if not THE, most fun format of magic. But due to it's high cost of entry, is significantly underplayed. Especially on Arena where most players are free to play players.
As it stands, your current mythic limited rankings is less "who is the…
8 votes
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