MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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Random encounter/top deck bug
So I am a brewer in best of one standard on my android, I play a random encounter gruul deck right now. I wasn't sure what happened the first time I came across this problem but it just happened again. I run surveil lands to manipulate my top deck for random encounter. I got to my turn, I drop my surveil land, overlord of the hauntwoods on top so I keep it there. I then cast my random encounter and among the 4 cards milled the overlord wasn't there. I always suspected that this was how card draw works in…
2 votes -
Incorrect card sleeves displayed in deck builder after Final Fantasy update (3 June 2025)
Since yesterday's Final Fantasy update (3 June, v2025.49.0), the incorrect card sleeve is displayed for every deck in the deck builder screens. The default brown MTG sleeve is now displayed, not the default sleeve you have set in your profile, or the sleeve you have explicitly set for each deck. See attached screenshot for an example.
Note that the correct / custom sleeve is displayed on the battlefield, so this bug is only impacting the deck builder screens.
Also, selecting "Repair Game Files" does not resolve the issue.
UPDATE: this issue is affecting any deck that uses the same card …
3 votes -
Can’t press back button when editing decks
When I try to edit my deck’s avatar or companion, I can’t press the back button on mobile
2 votes -
Arena rng isnt random
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…
17 votes -
Gideon Avatar Missing? Am I too late to get this?
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…
1 vote -
1 vote
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More red cards that ruin random ranked match that should be banned
Urabrask's forge.
Everything else in the "Red Deck Wins" or its variants.It's just not good for random matches if you print all these overpowered one and two mana cost cards and then not restrict their use within random ranked games. You can't use a sideboard. You can't pull the cards you need out of your deck.
Decks that can consistently win in four to five turns are not good for any game what-so-ever. They just completely ruin the game for players who want a good fun game.
4 votes -
Card Sleeves - USA flag
I can't select the USA flag card sleeve from my collection. It has a star below it, not sure what that means but after confirming my seeve selection, it goes back to what I had prior.
4 votes -
Half the sounds no longer play during gameplay, and the card mana values from cards in hand overlay the player avatar.
Half the sounds no longer play during gameplay (attacking sound, combat damage sounds, etc.). Also, the card mana values from cards in hand overlay (on top of) the player avatar when hand is minimized. I am on iPad (iOS), this happens on all games in standard play or standard ranked.
6 votes -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
Whenever I try to play a game with this deck, my hands are 90%+ lands and one nonland card, usually. Not functional at all.
18 votes -
I did not receive the Fleem avatar bundle even though I participated in a Onenpaths Draft event
I did not receive the Fleem avatar bundle even though I participated in an Omenpaths Draft event (I live-streamed it so I have proof)
https://www.youtube.com/live/IiNl_Z9iOxI?si=mbzjXRuEDPbtq_DQ
2 votes -
Casting Multani, Yavimaya's Avatar causes app crash
App crashes when I cast Multani, Yavimaya's Avatar. This issue has reproduced multiple times. Using android app on Samsung Galaxy S10.
Lands in play at the time of issue are, forests and swamps using LOTR art, Woodland Chasms, and Darkbore Pathways. Other cards in play were vorpal sword, shambling ghastly, skullport merchant, scute swarm with multiple token copies, and Toski, bearer of secrets (vorpal sword equipped). When Multani was cast, app freezes and crashes immediately. When reloading app, it attempts to rejoin match in progress, but crashes as soon as connection to match is made. I cannot reopen the app…
1 vote -
Missing Avatar Fleem
I bought the Omenspath mastery pass and played in a draft but have not received my fleem cosmetics.
3 votes -
Stop asking me if I had fun.... until the shuffler is completely random the answer is NO!
How about you and anyone involved with programming the shuffler go outside get a rope and kill yourselves... this site will always be complete JOKE till the shuffler is COMPLETELY RANDOM... its ******** that no matter how much mana is in the deck you draw at 20% if best thats with a 50% mana deck .... ******** i have trsted this its a FACT.... until we are as even as it is on a tabletop this site will always be a joke I will always be that rock in your shoe ... fyi ... my computer science degree is…
28 votes -
Growing orange background behind deck image
Within the deck builder, every time you change the avatar or card sleeve for a deck, the orange background that is displayed behind the deck image gets bigger and brighter, see attached screenshot.
Note, this issue was identified and fixed 6-12 months ago, but has now returned.
2 votes -
KAALIA AVATAR
dude... please
1 vote -
Final Fantasy IX avatar(s)
Final Fantasy IX is missing from the roster of purchasable avatars of FF heroes and villains (Stiltzkin is cute, but not a main hero or villain), and this is glaring next to the otherwise plentiful cast available from other FF titles. Please add Zidane, Garnet and/or Kuja to the list.
2 votes -
Ever since Avatar install game crashes all the time
The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.
Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.
It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.
It crashes when opening packs of cards or lookong at My Collection
This has made the game totally unplayable and makes me look like a bad sport /roping my opponents
1 vote -
Valkyrie’s Call only returning creatures on death at random
I keep using Valkyrie’s Call during gameplay however the callback effect only works at random. This seems to fail to happen more often when going on the offensive.
1 vote -
Non-random matchmaking in draft
In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)
I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.
(To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…
10 votes
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