MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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654 results found
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I used coins to redeem 3 of the Avatar packs, and I only received a single Avatar pack
I used 3000 coins to redeem 3 Avatar packs, and I only received 1 pack. I also cannot see the 3 packs I was supposed to get for this set upon login
1 vote -
Non-random RNG + Gaslighting players
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem…
5 votes -
random freezes
I have been experiencing random freezes where the game completely locks up lately, I don't know whats causing it as I usually have to do a cold reboot to fix the problem. The other thing is if you are trying to force a game loss don't be so obvious about it, my last game 3 mulligans in I finally got a new hand first 3 were exactly the same.
1 vote -
Random shuffle is not random
The shuffle gives like cards way to often, there is no way in a 60 card deck that you should draw all 4 copies of a card in one game without trying. And you shouldn't draw 6 lands/creatures/instants in a row. if a 60 card deck is 1/3 each.
6 votes -
Bug: Avatar Midweek Magic
I entered the Midweek Magic event for the week of 11/18 and after selecting the two decks, my deck construction was only 13 spells; the rest was 27 lands. It appears all lands and no spells were added from my second deck selection.
14 votes -
Avatar The Last Airbender is the death of Magic The Gathering
Spiderman was pretty dumb, but Avatar is even dumber. Whatever happened to goblins and merfolk? Also why the heck is Avatar in standard? Taking IP's from other sources is dumb. Fallout was pretty dumb. Spongebob is dumb. Sonic the hedgehog is dumb. Stop it. You're killing Magic and it's making me less and less interested in Magic and I've been playing since elementary school in the 90's. You're making this game SO STUPID and I can't take it seriously anymore.
1 vote -
Deck Building
When I am in the details of the deck, as name, avatar and companion, the companion appears but no other alternative to change it to the others I own.
1 vote -
Incorrect card sleeves displayed in deck builder after Final Fantasy update (3 June 2025)
Since yesterday's Final Fantasy update (3 June, v2025.49.0), the incorrect card sleeve is displayed for every deck in the deck builder screens. The default brown MTG sleeve is now displayed, not the default sleeve you have set in your profile, or the sleeve you have explicitly set for each deck. See attached screenshot for an example.
Note that the correct / custom sleeve is displayed on the battlefield, so this bug is only impacting the deck builder screens.
Also, selecting "Repair Game Files" does not resolve the issue.
UPDATE: this issue is affecting any deck that uses the same card …
3 votes -
Companions not showing
My companions are not showing, it will only let me use my default companion
8 votes -
arena jumpstart avatar deck powerful shrines has too many lands (27 out of 40 cards are lands)
arena jumpstart avatar deck powerful shrines has too many lands (27 out of 40 cards are lands)
2 votes -
Random encounter/top deck bug
So I am a brewer in best of one standard on my android, I play a random encounter gruul deck right now. I wasn't sure what happened the first time I came across this problem but it just happened again. I run surveil lands to manipulate my top deck for random encounter. I got to my turn, I drop my surveil land, overlord of the hauntwoods on top so I keep it there. I then cast my random encounter and among the 4 cards milled the overlord wasn't there. I always suspected that this was how card draw works in…
2 votes -
Can’t press back button when editing decks
When I try to edit my deck’s avatar or companion, I can’t press the back button on mobile
2 votes -
Gideon Avatar Missing? Am I too late to get this?
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…
1 vote -
Arena rng isnt random
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…
17 votes -
companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
Card Sleeves - USA flag
I can't select the USA flag card sleeve from my collection. It has a star below it, not sure what that means but after confirming my seeve selection, it goes back to what I had prior.
4 votes -
Avatar legendaries
None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.
2 votes -
2 votes
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My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
9 votes -
Final Fantasy IX avatar(s)
Final Fantasy IX is missing from the roster of purchasable avatars of FF heroes and villains (Stiltzkin is cute, but not a main hero or villain), and this is glaring next to the otherwise plentiful cast available from other FF titles. Please add Zidane, Garnet and/or Kuja to the list.
3 votes
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