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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2914 results found

  1. i used a jump in token and after winning 2 matches, it kicked me and i lost all my cards.

    reimburse jump in tokens, currency, etc and extend the event for us people who have been affected by this bug once its fixed.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Ojer Axonil + Death to Our Enemies

    Ojer Axonil + Death to Our Enemies
    Ojer is not recognizing Death to Our Enemies as non-combat damage - if Ojer is out and you split damage in <4 intervals, it does not deal 4 damage to the target designated with less than 4.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. lands won't untap

    My lands won't untap when there are no cards that should do this

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Worldspine Wurm's interaction is bugged

    when you discard worldspine wurm at 0 cards you lose the game when it should be put into your library

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sheoldred Whispering One Bug

    I've had 2 games of brawl where sheoldred whispering one's reanimation ability on my upkeep is NOT triggered, even with valid targets in my graveyard.the trigger never pops up and I dont get to revive a creature for some odd reason.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. product

    ranked brawl is impossible to play at my standard rank. I dont have 99 mythics and rares like everyone else seems to have. Honestly a terrible idea making them a combined rank.

    2 votes

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  7. Virus

    My Magic game has a virus called Alchemy. No matter how hard I try to remove it, I can't, and it seems many people in the community are infected and have cards from that Alchemy virus. There even seem to be several versions of the virus. Help! We need Alchemy removed so the game can be fun again!

    3 votes

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  8. Customer service support is a joke

    Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!

    4 votes

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  9. "Full Screen" 3440x1440 option doesn't work.

    There are multiple posts about "...3440x1440 bug - each time i press full screen and change a menu or start a game it refreshes back to 2560x1440."
    I came across this problem couple of days ago, after the update. Boy it's irritating. Not only that, but the lower part of the screen is not visible, obscured by Task bar. Platform is Windows 11.
    That's not anything difficult to fix. Please, dedicate some developer's time to this problem. It really spoils the overall impression of Arena.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Ban Bloodthristy conqueror from ranked

    Blood Thirsty Conqueror makes ranked feel awful as it is 1 half of the easiest 1 2 combo that ruins a match as there is no counter to it during the opponents turn.

    it cheapens any actual deckbuilding and ruins the format

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Add "Alchemy" to Event Titles

    Events allowing Alchemy cards or with alchemy cards in their draft pools should make it more clear in their titles and descriptions.

    2 votes

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  12. Missing Store Bundles - Bug

    I am inquiring about the status of the Planeswalker and Spark Bundles that were previously available to purchase before the Hobbit pre-orders.

    Are they gone for good?

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  13. power-up

    My opponant activate multi time power-up (2 or 3 time each)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Regarding Izzet-color decks, which currently dominate the Alchemy meta

    Regarding Izzet-color decks, which currently dominate the Alchemy meta:
    Many aggro decks lose without being able to counter them, and the decks’ tendency to play multiple spells in a single turn noticeably slows down the game’s tempo.

    In particular, the Izzet-colored deck relies on copying with <<Inspiring Easel>>, the 2-mana 3-point damage spell <<consumed by History>>, and combo initiation via <<summitfest Closing Ceremony>>.

    These elements create synergy at an extremely high level, effectively shutting down most aggro decks.

    If Standard cards were allowed, you could counter this with exiling cards to the graveyard using <<Rest in Peace>> or locking the…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. garbage game

    I'm writing this while I rope against their ****** bots , Don't give money to these scumbags, the game is rigged.

    2 votes

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  16. Multiple Japanese texts for the The Hobbit pre-order products are wrong

    The Bundles category in the Store page now shows three pre-order products for the The Hobbit set. Their Japanese texts show something unrelated to the set, however. The three texts are as follows (the parenthesized texts are comment for those who don't understand Japanese):
    Pack Bundle: 1枚《トニー・スターク》カード・スタイル購入時に (This is grammatically broken, but sounds like saying "when you purchase a single copy of the card style for Tony Stark"))
    Pass Bundle: 「アイアンマン」スリーブと相棒:アイアンマンのブリーフケースを受け取ります。 (Iron Man sleeve and a companion: receiving a briefcase of Iron Man)
    Play Bundle: © MARVEL (I guess this doesn't need any comment.)

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  17. can't play Infinity combo due to timeout

    I'm playing Nadu in Timeless no matter how fast i move the equipament there is no time, the rope should wait a time after you take a game action the way it is now there is no way to play combos.

    4 votes

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  18. 2 votes

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  19. Unable to take actions in game

    Playing a Bo3 Pioneer game, reach game 3 and suddenly on opponent's turn I can no longer take actions and don't seem to exist in game. I tried to cast Reckless Rage on my Opponent's combat step before blockers, and it the rope kicked in halfway through and suddenly it was asking me to declare blockers. Before I could do anything, it moved straight to combat, then asked me if I wanted to do anything before my turn. I clicked to go to my turn, and nothing changed.... until it was suddenly their turn again. The concede option was no…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  20. MTGALauncher hangs at startup on Windows PC

    The MGTALauncher hangs at startup, cannot install or update the app on Windows PC. I deleted all files and uninstalled. Ended all MTGA related processes and tried a fresh install. Same issue. I can get the installer to create the MTGA folder and the MTGALauncer but the MTGALauncher.exe hangs and does nothing. I can see the process running. Turned off firewalls to verify as well.

    1 vote

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MTG Arena Bugs & Product Suggestions

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