MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2779 results found
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Earth's Mightiest Heroes Achievement Bug
I am writing to report an issue with the achievement tracking system on MTG Arena following the release of the Marvel Super Heroes set. The tracker for casting "Hero" spells is currently not processing or registering progression when playing eligible cards. I am playing strictly in the Ranked Standard format. In my recent matches, I have been manually casting multiple Legendary Creatures with the "Hero" subtype directly from my hand, paying their full mana costs. Despite meeting all criteria, the achievement counter remains completely stuck and does not track the progress. Specific cards that failed to progress the achievement in…
16 votes -
The Hobbit Welcome Deck
After winning my second match on the hobbit welcome deck, it restarts my progress and does not reward me my 2 cards that I am supposed to get for having 2 wins, the first time my record was 2-1, and the second time I went 2-0 and it still did not award me my cards.
12 votes -
marvel jump in event
marvel jump in event not working- i chose one packet and now the screen is empty.
-i clicked my first packet
-i clicked my second packet
-i was sent back to main menu
-now i cannot play the event because this is what i see
very disappointed because i love jump in events! i save all my coins to play them and now i cant play and i wasted 1k :(16 votes -
Missing packs
I got a message on the app saying i was being given 10 boosters for my rank winnings but when i went to open them they all just disapeared
13 votes -
Season Ranked Error Packs Did Not Open
When I clicked on the packs I received for the June season ending error, the game froze and I did not receive any cards.
16 votes -
The Hobbit Welcome Deck Duel Bug
I have played the welcome decks for Hobbit four times with a black deck and two times with a red deck. After I get two wins I go to start a thiird game it kicks me out and has me start over from no wins. Out of six games, 5 wins I have received one of the rewards. I would like to keep playing and see how far I can make it on this deck but as of right this moment it is not allowing me to. Please help plus how to I receive the missing/unreceived rewards.
12 votes -
The Hobbit Welcome Deck Duel rewards no cards for the 1/2 wins
The newly added The Hobbit Welcome Deck Duel does not give you cards when you win 1 or 2 times.
I tried it 3 times and every time after I press "claim" the client returns to the main screen without giving out cards.12 votes -
Unable to Use Filters in Deck Creation
Using Android, I've noticed that - when editing a deck - I cannot use filters at all.
Attempting to sort available cards by rarity or type has no effect when the "OK" button is pressed; the screen remains the same, and no filters are applied. Normally, I expect to be able to apply a filter (like showing only Mythic Rare cards), and that is non-functional due to this bug.
Of note, resetting the attempted filters and then pressing "OK" returns you to the card selection screen. I have attempted to Repair Game Files, and nothing has changed.
11 votes -
not getting reward cards for marvel achievements
got zero of the rewards for achievements and have done about 8 of them!! this is ridiculous at first was counting cards played towards achievement now getting no card rewards!! fix this and reward everyone ... these kind of things ruin the game and you wont be selling GEMS from many who will quit if it continues.... costing you money
14 votes -
Hobbit riddle bug on 3rd riddle.
I've answered all of the 1st 3 riddles in the Hobbit mini game and received no prize for answering the 3rd question correctly. Is that right? Just confused about it I guess. I know I answered them right, they're straight out of the book.
12 votes -
Outdated client version
I get the outdated client version, but there are no updates available.
16 votes -
Rank Season Error Rewards
Today was rewarded with rank season error rewards, however when I went to open my packs, the first interface blanked out and sent me back to the Home Screen. Went to create new deck and no new cards were flagged.
Occurred on iOS.
13 votes -
Monthly Rewards June 2026
Today is June 1st 2026. Yesterday (May 31st, 2026) I got the notice that the season had ended and received appropriate rewards. My rank was lowered the expected two tiers.
Today I got another notice that the season had ended. My rank was lowered an additional two tiers. I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Please fix this immediately. It is extremely disappointing to have my rank, especially my limited rank that I had to spend significant amounts of gems, doubly lowered.
15 votes -
Rank Bug
It's June 1st so the start of a new ranked season. My limited rank was reset from diamond 4 to gold 3 as normal, I got my rewards, started playing. After a few games I got a win that should have taken me from gold 2 4/5 pips to gold 1 1/5 pips. Instead, I lost a pip and went to gold 2 3/5 pips while looking at a victory screen. I reset the app thinking this was a visual bug, and was presented with another ranked reset screen telling me I finished May in gold 2, reset me to…
19 votes -
Companions no longer work in Brawl
I have heard no response from Wizards or the MTGA team after several days.
This issue has multiple threads and posts on Reddit and various social media platforms.
Any Brawl deck that uses a Companion, the companion is unplayable. Please provide at least an acknowledgement that you are aware of this issue.
14 votes -
Glacierwood Siege won't Work, Game Freezes and I Can't Select Anything
The bug is reproduced by trying to play the Glacierwood Siege card in Brawl format as this has now happened to me twice now when playing on Mac. It's suppose to allow you to select Sultai or Temur, yet it simply freezes on the screen and won't work at all. I have no workaround, nor any idea why this is happening.
12 votes -
Unable to Open Deck Editor for Alchemy Decks - (Connecting to Server Freeze)
Attempting to Open the deck editor for any Alchemy deck results in Connecting to Server Freeze. All decks playable and other formats can be opened in the deck editor.
Have yet to find a workaround.
12 votes -
Davriel Offers Bug (Cannot make selection)
I just lost a ranked commander game because your UI refused to let me pick one of Davriel’s offers. Instead I was stuck trying to swap between different views (the eye toggle icon) while attempting to click anywhere to continue my turn, but to no avail. Eventually the turn timer showed up and after I had used all my timeouts it auto-forfeited the game. Pretty frustrating.
11 votes -
Davriel
Davriel's -2 ability does not allow for selecting which contract you want. the options do not light up like they did before patch. You can click on "view battlefield" and come back and they light up, but you cannot select any contracts. This makes this pw unplayable. Please fix.
11 votes -
No End of season rewards
I did not get my end of season rewards and my rank did not reset
14 votes
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