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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10153 results found

  1. Avatar companion Bug

    Purchased the two avatar companions but they don't show up in my profile as available or in store to re purchase…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Cosmetic Visual Bug

    So, I pre ordered the mastery pass, but when I got it, I just saw black.

    2 votes

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  3. blocked with a creature that had sacrifice and sacrificed the creature before combat, there was no combat

    i attacked with 1 3-1 creature, my opponent blocked with a creature with sacrifice "deals one damage to any target" and sacrificed it before combat, the sacrifice did not trigger, the sacrificed creature died and there was no combat after.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Earthbending mindslaver in brawl makes it unplayable

    Mindslaver needs banned in brawl. When earthbended with toph, the first metalbender it makes it a 1 player game. They play both sides of the game and makes it unplayable. Im to the point of deleting the game. Please fix this and make brawl enjoyable again.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Infinite loop bug

    Infinite loop bug for toph and scute swarm. If you get 250 copies of scute swarm it for one won’t make any more, but the game logic borks while deleting the old copies and crash the iOS app. Had this happen during the game 4 times. Should have made close to 3000 plus scute swarm but bug prevented it. Multiple game crashe.

    1 vote

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  6. Tutorial

    I can’t play tutorial because after I play an aura the game stop placing the lands and creature on the battelfield but it just leave them floating, this make impossible blocking with creature. I’m playing from an iphone

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Can't sideboard in Historic Metagame Challenge Bo3 Event

    I can't access my full sideboard in the Historic Metagame Challenge Bo3 event. In Ranked historic Bo3 it's fine, but in the event it added an additional Lurrus of the Dream Den to my sideboard. Because of this I can only access my Bo1 cards and am locked out of my full sideboard

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  8. No O dia do Yargle, a missão " Fim a Moda antiga" não esta completando, acabei de ganha 1 partida com os 2 decks sem criaturas com efeito

    No O dia do Yargle, a missão " Fim a Moda antiga" não esta completando, acabei de ganha 1 partida com os 2 decks sem criaturas com efeito, e invocando 5 criaturas sem efeito

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Can’t select 0 creatures on triggered ability of The Ozilith

    Note the word “may” in The Ozilith’s text below, which implies that the ability is optional, however I can’t tap “Select 0” when the ability triggers (for example, if I have no creatures on the battlefield at the time):

    “At the beginning of combat on your turn, if The Ozolith has counters on it, you may move all counters from The Ozolith onto target creature.”

    See attached screenshot for this exact situation. However, note that once the timer ran out, it proceeded without moving any counters to my opponent’s creatures, so this is mechanically possible to do.

    3 votes

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  10. Purchased Final Fantasy Emote Package showing as blank - Bug

    Purchased Final Fantasy emotes that were bought on release are nor missing.

    I am missing the active Final Fantasy Emotes that I purchased during release and there no longer visible or active. It just shows 4 blank circles, that I can click on, but nothing is there

    3 votes

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  11. Fullscreen Resolution Bug

    Game does not persistently support Fullscreen mode for ultrawide monitor resolutions on Windows OS. The resolution keeps changing from Fullscreen to windowed mode. Event occurs upon game launch or whenever playing a new game (standard, alchemy, etc).

    From game log: [17528] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.

    4 votes

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  12. "Dies to Doom Blade" appears bugged

    The "Dies to Doom Blade" achievement says it's for destroying creatures you control over any number of games, but it seems to count only one creature per match. I have a creature killer deck that regularly kills many creatures in a match and each time this happens, the count shown for the "Dies to Doom Blade" achievement only increases by 1.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Hare Apparent brawl format deck builder bug

    Deck builder is not registering. Her parent can have multiple copies in the same deck under the brawl format.

    6 votes

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  14. decks has to many copies.. after last update

    after lateset update July 8th.
    all my decks with more than 4 hare apparents are not vaild. i can't play them?

    5 votes

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  15. cards not working as they should by the rules

    bontus monument isnt activating and having token creatures come in or things that create creatures, didnt proc or activate once when summong 4 plus dogs and knight allies; secondly the cards that make unable to attack/block or have activated abilities STILL ACTIVATE THEIR ABILITIES
    MANAWISE OR NORMAL it doesnt stop them at all please fix

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Egrix the Bile Bulwark

    Egrix says “play cards” not “play spells” so it stands to reasoning that I might have been robbed the opportunity to play a land there

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. mystic reflection

    A player cast their commander, Kefka, Court Mage. I had Mystic Reflection in hand, but I wasn’t given the opportunity to respond to the Kefka spell. I should have been able to cast Mystic Reflection so that Kefka would enter as another creature, but that didn’t happen. It’s worth noting that there were no cards on the battlefield preventing me from casting instants or stopping me from doing so.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Unable to equip Card Style in Limited events - Bug

    Hi. So I came here to report a bug because I purchased the card style for Firebending Lesson and I believe I was able to apply it to a previous draft deck, but I did a new draft and there's no way to apply it anymore. I can't find any way no matter how long I click around or google and it's really frustrating.

    If you can't use card styles in Limited, I want a refund because I only bought it for limited. I don't play constructed. But that would be weird because i'm pretty sure I used it for…

    2 votes

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  19. store

    I'm on mac and launching mtga through epic games. Whenever I try to make a purchase through the in game store the game is just stuck in "waiting for server" forever.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  20. Store Bug

    I paid for cosmetic in arena ,I paid 2,500 gold for appa the pet and when i go put appa in my profile it says its locked and i did not buy it ,I spent 2,500 gold fr something and now cant even use it

    2 votes

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    0 comments  ·  Store  ·  Admin →
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