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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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15891 results found

  1. Game Froze

    Game froze. Timer not working. Only way to get out of it is to concede game. Not fair I was ahead.

    47 votes
    9 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Stuck in game won't allow me to play , and then stuck in timeout.

    Dropped from game, and when re entered can't play. timer times out but game won't end. last ranking due to this.

    61 votes
    25 comments  ·  Admin →
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  3. color challenge

    the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  4. resize window

    I'd like to be able to freely resize game window.
    Current choice of resolutions makes the window either too small or hides parts of interface behind Windows' taskbar.

    10 votes
    1 comment  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  5. People forced to mute opponent to mute pets

    Please allow us to mute pets permanently.

    Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.

    18 votes
    5 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  6. daily quest

    the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.

    154 votes
    39 comments  ·  Admin →
    How important is this to you?

  7. Ladder Issues

    Standard event is not making progress in ladder after i win a match

    6 votes
    3 comments  ·  Events  ·  Admin →
    How important is this to you?

  8. Problema durante la partida...

    Súbitamente durante la partida, no logré pasar de turno y la partida se congeló...

    5 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  9. 20 gem "rare" cards don't actually give gems.

    Opened 3 packs and got 2 "20 gem" cards, but didn't get any gems.

    5 votes
    0 comments  ·  Store  ·  Admin →
    How important is this to you?

  10. daily quest timer reset but no new quest

    My daily quest are not showing up when my timer hits 0 and then the timer starts over and there are still no quest available. Also it says I can have 3 daily quest active at once but I only get 1. Closed the game and restarted it thinking that might update my quests but they still were not there.

    77 votes
    13 comments  ·  Admin →
    How important is this to you?

  11. direct challenge

    cant direct challenge. We both entered each others details and set game up the same way. (best of one and coin flip) still would not connect.

    314 votes
    62 comments  ·  Admin →
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  12. Failure to time time out

    game is failing to time out opponent

    54 votes
    29 comments  ·  Admin →
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  13. Rank

    twice in standard ranked he didn't give me the point to advance to platinum rank! (

    51 votes
    2 comments  ·  Events  ·  Admin →
    How important is this to you?

  14. Keeps crashing

    Game keeps crashing and I can't even make a log.

    42 votes
    2 comments  ·  User Interface  ·  Admin →
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  15. Second main phase was skipped during a ranked limited match

    After combat my turn ended without a second main phase. Log attached.

    11 votes
    2 comments  ·  Gameplay  ·  Admin →
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  16. Sudden defeat

    I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
    Can I get the gem back?

    67 votes
    6 comments  ·  Gameplay  ·  Admin →
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  17. inexistent mana

    Opponent casted a 6 mana creature on turn 5 without any mana acceleration

    20 votes
    1 comment  ·  Gameplay  ·  Admin →
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  18. Game just skipped through my turn

    The game just skipped through my turn, i had a mountain and dropped a forest, went to drag the wolfwillow to play and it just skips through the rest of my turn

    52 votes
    9 comments  ·  Gameplay  ·  Admin →
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  19. timer

    My Nissa of Shadowed thoughts bugged when targeting a land. It wouldn't allow me to target anything but did again after my timer ran out. After I successfully untapped a land the games times stopped working. It kept giving me priority when it shouldn't and my opponents timer wouldn't work. The game completely froze after playing a land off scale the heights. eventually my timer ran out.

    11 votes
    2 comments  ·  Gameplay  ·  Admin →
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  20. Counter target spell Instant cards doesent counter targeted spell

    I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…

    50 votes
    24 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues