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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16426 results found

  1. New cards missing

    I’ve been missing several cards (notably rare and mythic rare) cards from new packs I just opened.

    On at least 4 occasions, I opened a pack to find a card that I really want to add to my existing deck, then go into deck builder immediately, and the new card is simply missing. I search by name, rarity, colour and nothing...

    This seems to happen quite often.

    9 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  2. Daily Quest Progression Frozen

    I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.

    Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.

    577 votes
    228 comments  ·  Admin →
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  3. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    12 votes
    2 comments  ·  Gameplay  ·  Admin →
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  4. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    21 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. 日本語誤訳「風景の変容」

    誤：「基本土地・カードを探し」
    正：「土地・カードを探し」

    7 votes
    0 comments  ·  Text Translation  ·  Admin →
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  6. Lost Connection symbol

    When the game crashes or the client has temporarily lost connection. Can you show a broken connection symbol so the other player knows you are not roping them on purpose.

    Thanks.

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  7. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    16 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  8. We need Four Player Free for All private games

    Many of my friends and I have agreed that until Four Player Free for All private games are added MTGA is the inferior format. It's why we tend to play paper instead when we get a chance. Once this format is added to private games I think a lot more of my group at least will transition to MTGA.

    5 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  9. Could not select card

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  10. Unity Crash Error unity 2019.4.5f1_81610f64359c

    I can't play because as soon as I try to open a game, a draft or similar, it gives me this error unity 2019.4.5f1_81610f64359c, how can I do? is it possible to fix it? I read that several have complained about this problem but you haven't solved it yet. How long will we have to wait? Thank you.

    15 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  11. Auto-tapper sucks

    I really wish we could turn off the auto-tapper on Android. Or turn on the confirmation of auto-tap. I've lost way too many games to the game tapping in ways that make no sense based on what I have on the battlefield or in hand.

    6 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  12. Historic Brawl

    why can't I play Historic Brawl anymore? I don't understand why it's gone

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. Mana ***** / Mana Flush

    Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.

    19 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  14. "Waiting for server" forever

    PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.

    9 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  15. Suggestion: "Report Abuse" button

    So often I run into games where it becomes clear that my opponent is more than likely going to lose and then they suddenly stop playing. It is uncertain if they have lost connection, or if they walked away just to be a jerk. But you are left with no other option than to sit there over multiple timeouts and play waits until you win by timeout. At which time it is clear that they walked away to be a jerk.

    It would be nice to at least have a button to use to report abuse that would attach the…

    29 votes
    9 comments  ·  Product Suggestion  ·  Admin →
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  16. ban arena cards in standard

    ban arena cards in standard play. they are not standard cards and should not be in standard play. I wasn't aware that standard in arena was tabletop rules.

    18 votes
    5 comments  ·  Gameplay  ·  Admin →
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  17. bot "freezing" mid game

    bot freezes and does not do anything so i have to concede and lose the game

    playing on windows 10

    24 votes
    1 comment  ·  Gameplay  ·  Admin →
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  18. Didn't receive mythic card reward from mastery

    I was playing standard ranked and was going to hit level 29 on the mastery pass rewards. After the match, I gained enough experience for level 29 but I never received the mythic card reward from mastery. The Zendikar Mastery shows that the mythic reward has a check mark over the mythic card reward but I never received it.

    40 votes
    6 comments  ·  Gameplay  ·  Admin →
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  19. Truly Randomize Opponents

    Please randomize opponent pairings in the Standard Ranked format. It's fairly obvious that certain deck types/colors are always only paired up against certain other deck types/colors. Players should randomly face opponents of the same rank. Otherwise, why have a stratified system?

    7 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  20. Can't view sideboard during match

    Sideboard appears as 0 cards during Sealed play.

    10 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues