MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
21 votes -
Draft deck stuck on details
After drafting Avatar, I clicked on the deck details page to see what my average mana value is. From that screen, every time I try to exit back to deck building, it pops up the window to rename my deck. The only way to exit from deck construction is to go to another menu (ie home, decks, store, etc) and discard the changes that I made
27 votes -
Transformer sleeves do not complete their animation
Transformers sleeves do not complete their animation
17 votes -
Can’t sideboard
I’ve been playing bo3 Timeless matches on iPad and I am unable to sideboard at all between games after the latest patch. I click on cards in my sideboard to add them and it doesn’t add them. After game 1 I am sometimes able to sideboard normally, but never after game 2. Sometimes I’m able to remove cards from the deck but I’m unable to add any back in, even the ones I’d just removed. When this happens all I can do is restart MTGA, which doesn’t fix the problem but it at least resets my deck to 60 cards…
123 votes -
Rigged
I believe, strongly, that your game is rigged. If you don't stop with these greedy, malicious, unfair practices I'll take my business elsewhere. Just plain let a random generator generate the cards and stop toying with your players.
35 votes -
Salta a la acción avatar
Cuando reparte las cartas siempre entrega cinco tierras y dos criaturas, que son de costo de mana 5 o 7, luego de más de veinte intentos realizando Mulligan en cada uno de ellos persiste, por favor arreglar esto ya que no es justo para mí o para el rival que debe esperar, sin mencionar que tiene un costo de mil de oro
1 vote -
Side Bug
Side bug on BO3 traditional pioneer deck. Can't see all cards on side after game 1. This happen whit a companion (yorion).
5 votes -
Frequent Game Freezes
About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.
I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.
25 votes -
Allow Sparky to use already built deck that we own
Would be nice to make Sparky use the decks we built to test a deck againt another or having it use a random deck from ours.
14 votes -
American Flag Sleeves Bugged
Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.
can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.
6 votes -
Eternities Mastery orb purchase
I spent my first two orbs on the haliyah avatar, but didn’t get it in my profile area, despite a restart of the app. Orbs are gone and avatar itself is missing from the mastery page.
2 votes -
Your matchmaking is ********.
Matchmaking and shuffler in draft is trash. Mirror matches happen FAR TO FREQUENTLY for it to be random! Also, there is rampant hacking and draw fixing in draft, people are drawing perfect answers at a rate that is, again, far too consistent to be random.
7 votes -
Game crashes
Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).
Is it possible to redeem the 10000 gold?
24 votes -
Can't return to my deck from deck detail page in Sealed deck building
I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:
During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.
20 votes -
Back button in deck starts overview not working
Playing a sealed deck currently and when i go into the deck stats the back button is not working (on mobile android). It always just gives the box to change the deck name. The same even happens if I am in the choose avatar view and click on the back button. This worked before the last update.
12 votes -
More information, statistics, match history
It would be really great if I could display constructed match history (maybe even replay matches), see win rates of my decks, browse through draft deck history, some progress graphs etc. I would like to see all that directly in arena so I don't have to use some companion software or whatever. Also I am quite annoyed to check my Vault progress in Logs, it would be great to see the progress bar in Arena directly
27 votes -
Matchmaking is ********
I played 8 ranked games this morning. 7 of the 8 were against mono red agro. THERE IS NO WAY THAT SHOULD BE STATISTICALLY POSSIBLE with random matchmaking. Fix your **** so matchmaking is evenly balanced.
15 votes -
Land ***** in Draft is CONSTANT!!! NOT RANDOM!!!
Do something to fix this...it really sucks not being able to play in a Draft where I spent resources to enter.
1 vote -
Yorion Causing Sideboard to Only Show 7 Cards in Bo3
Platform: Mac, downloaded via Epic
Format: Historic Ranked Bo3
Deck: Yorion UW Control (see attached screenshot)
Issue: My deck has a 15 card sideboard, which is shown in the third screenshot. However, while sideboarding in Bo3 games, my sideboard was only showing the first seven cards (or rather, the first six plus Yorion in the Companion section of the mainboard - see first and second screenshots). I tested a companion-less version of this deck in the same format, and in that match, I could see my 15 card sideboard as normal, which leads me to believe that this bug is…
10 votes -
Mastery Orb wrong set
After the update to the avatar set this morning my mastery orb was an avatar orb which cannot be used in the current pass.
1 vote
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