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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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654 results found

  1. Give us an option to disable card highlighting on hover.

    Give us an option to disable card highlighting on hover. It's annoying, distracting, and it's being used to troll.

    18 votes

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  2. jumpstart deck too many lands, too fewer spells.

    In midweek event "jumpstart Avatar".
    I picked deck [Aang][Rebelling ] ,and i take deck with 13 spells,27 lands.

    WTF!?

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  3. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. The Companions button causes the app to shutdown

    After buying the Final Fantasy pre bundle with the pet Moogle, I have been unable to change my pet. If I go under Profile and click Companions, the app shutdowns down after about 10 seconds. I also see the same behavior if clicking Companion under Deck details. Seeing this behavior on Google Pixel phone.

    2 votes

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  5. Companions Missing

    Cannot change companions in new or existing decks

    1. Give us the steps to reproduce the bug
      • access the player profile in the deck and choose to switch companions.
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      • iPhone 16 Pro Max iOS 26.2
    3. Enter the actual results you’re experiencing
      • Companions unavailable/missing
    4. Enter the expected results of the feature
      • Companions previously available to appear and be available to switch
    5. Add any relevant screenshots/videos
      • screenshot added (IMG_1832.png)
    6. If you found a workaround, please add workaround steps.
      • no workaround
    9 votes

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  6. Re-add Limited Time-only sleeves to Store (Ice Age, Weathered/Old School Magic Anniversary sleeves)

    I missed the opportunities to purchase the weathered/"old school" magic anniversary sleeves (maybe only offered twice?), and the recent Ice Age sleeves added as an extra bonus for the winter anniversary sale (but not advertised). I would LOVE to purchase these old school-themed sleeves and it definitely feels bad to have missed these VERY LIMITED opportunities.

    Unless I missed an Arena news post, the Ice Age sleeves were an extra random item during the winter sale. I took time off from Arena to send more time with family and take a break from Magic during this…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  7. Deck Builder Issues

    Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.

    4 votes

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  8. Bring back some final fantasy avatar bundles

    Trying to get my hands on some or I'm quitting tired of looking at the same old things...

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Matchmaking sucks! I am tired of constant mirror matches

    Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.

    65 votes

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  10. Block Players

    It can be hard to keep on top of bugs, exploits, OP'd cards & 'cheat' metas, and toxic player behavior. I'd really love at least the option to block a player and never be paired again with someone spamming 'your go' at me, metagaming with some endless loop instant-win combo, Scute Swarm, or Second Sun, or purposely trying to annoy the opponent into quitting by taking a full timer every single turn. Please give us a block option along with a friendlist that prefers friends in random matches.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Draft

    During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...

    21 votes

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    3 comments  ·  Events  ·  Admin →
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  12. Rigged

    I believe, strongly, that your game is rigged. If you don't stop with these greedy, malicious, unfair practices I'll take my business elsewhere. Just plain let a random generator generate the cards and stop toying with your players.

    36 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Matchmaking broken for Arena Direct?

    I've been waiting for almost two hours for a match to fire for the Avatar Arena Direct event. Never had to wait for more than a few minutes before.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Salta a la acción avatar

    Cuando reparte las cartas siempre entrega cinco tierras y dos criaturas, que son de costo de mana 5 o 7, luego de más de veinte intentos realizando Mulligan en cada uno de ellos persiste, por favor arreglar esto ya que no es justo para mí o para el rival que debe esperar, sin mencionar que tiene un costo de mil de oro

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Allow Sparky to use already built deck that we own

    Would be nice to make Sparky use the decks we built to test a deck againt another or having it use a random deck from ours.

    16 votes

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  16. All my companions are missing

    All my companions are missing when I try to access them through the appearance customization screen in deckbuilding. I have ran in-game fixes and reinstalled twice. Please help!

    18 votes

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  17. Frequent Game Freezes

    About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.

    I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Side Bug

    Side bug on BO3 traditional pioneer deck. Can't see all cards on side after game 1. This happen whit a companion (yorion).

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Can't return to my deck from deck detail page in Sealed deck building

    I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:

    During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.

    25 votes

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  20. American Flag Sleeves Bugged

    Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.

    can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.

    6 votes

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