MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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322 results found
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Golden pack progression
On November 24th at around 11:20 PM, I purchased 10 regular packs of “Avatar: The Last Airbender” using gold in MTG Arena and then opened a Golden Pack. However, from the Golden Pack, I received only one card from the current latest Standard set, “Avatar: The Last Airbender.”
To confirm, I made the same purchase again and opened a second Golden Pack, but once again I received only one card from “Avatar: The Last Airbender.”
Normally, a Golden Pack should always contain at least two cards from the current latest Standard set, “Avatar: The Last Airbender.” However, in both of…1 vote -
In the middle of matches, getting freeze screen with options button disappearing unenabling options for leaving match,multiple times today.
Freezes in midmatch with loss of option tab for backing out, only option left is to completely shut down app and reload, games not loading into match you left, automatically making it a loss. Has happened 4 times today, never in 3 years previous to last patch, I've tried uninstalling, and reloading, clearing cache, updating, it's definitely on your side.
3 votes -
1 vote
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Priority glitch/stall,
As of the latest update, when playing on Android, there will any variety of effects that will proc priority. You see the yellow aura around the opponents HP, signaling priority. I wait and wait, but then the yellow timeout counter pops up. So it's their priority, but I'm the one timing out? I know it's not my service. I might say it's some form of hack/cheat by the other player, but I've been playing for a few months and this issue has only just popped up since the last update. I didn't think to screenshot this secondary issue at the…
8 votes -
Foggy Swamp Vinebender bug
I experienced a bug today in Avatar Premier Draft on Android.
I attacked with a Foggy Swamp Vinebender. My oppoent blocked with a Walltop Sentries. If I understand correctly since the sentries are only power 2 they should not have been able to block the Vinebender.
I did not see any spells or effects go off that would increase the power of the Sentries.
2 votes -
Unable to target Exalted Sunborn with Ugin
I could have lost this game I just had because yet another random card with at least one color was unable to be targeted by Ugin, Eye of the Storms. This time, it's Exalted Sunborn.
1 vote -
Tutorial wisp keep popping up on my Home Screen
The tutorial wisp keeps on popping up every time I enter the Home Screen. Ever after completing all of my quest, it still says that I have a quest to complete. It is really annoying and is driving me insane!!! Why is there no option to turn it off!
8 votes -
Rematch
I can’t believe I don’t see the suggestion anywhere else, but there should definitely be a way to initiate a rematch. Especially in ranked. Two people can have a really good game or a game where one deck just doesn’t function correctly and could genuinely benefit from just being able to play one again. It’s totally different from the pressure of a best of three series. This is I had a random encounter with this guy who had an amazing deck, and I Want To duel him one more time with the same or even a different deck.
3 votes -
store
Every day I go to the store and attempt to buy gems, in vain. Please fix the bug that now prevents me from purchasing anything in the store (since shortly after release of Avatar--I was able to buy the bundles, but nothing since) on Macbook Air 2025 Tahoe 26.1. This is true whether I load game from Epic games or from Steam (though the behavior is different from the two launch platforms).
1 vote -
Waiting for Server
Everytime I am in the store and click on the button to purchase Gems, I get the black screen overlay with the message "Waiting for server" and the application gets stuck on this loading screen. Normally, I get a popup window within the app to make a purchase but that window never opens, just the waiting for server message. I think this started happening with the Avatar release. I am on a Macbook Pro with an M1 chip.
1 vote -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…1 vote -
standard
I seem to be confused about something. I read an article that said Standard was flourishing. It seems degenerate and abusive. I'm curious if this abusive and degenerate playstyle is intentional and if I should change my definition of flourishing. It seems as though the cost of entry to play what I am accustomed to being the cheapest format is now prohibitive. And the format's meta changes so rapidly that I must now spend more than I am willing to remain competitive. And my cards lose value in random and chaotic ways. I was told these changes to the standard…
3 votes -
disconnect issue
Why is it right before I am winning a game on draft limited (Avatar) i get kicked out of the game. can u please fix this annoying ddos. ppl abusing it to save gems.
please give me my gems back for the draft. its rly annoying. I cant even post a screenshot because how would i know when i get kicked out ( oh later i found out that i get a lose for a win aswell.....
1 vote -
Game freezes during turn, leading to timeouts or crash
Since the last update (Feb 24th 2026) The game tends to become unresponsive as card effects resolve, leading to unpreventable timeouts and game loss. It's like "waiting on opponent" timeout, except it's my go but there's no option to resolve the stack or pass
Repairing/reinstalling/reopening doesn't fix as maybe 60% of games still end through concessions due to technical issues
Suggestion: implement a "Sorry, I'm having technical issues" emote so at least we can maintain a level of respectful sportsmanship during these frustrations
I can't justify spending Gold or Gems to join events knowing that the game will probably crash,…
10 votes -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
8 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Deck details/ change name issue
When deck building if I select deck details I’m unable to return to deck building as it won’t allow me to select the back button and instead selects the change name option and forces me to exit deck building every time
8 votes -
I CALL ******** ONCE AGAIN
40 CARDS 17 LANDS PAID EVENT
I QUIT WHEN I DREW MY 15TH LAND CARD MIND I CASTED "ADD 2 TAPPED" SPECIFICALLY TO DRAIN THE MANA DOWN 👇 TO THREE LEFTGUESS WHAT THE NEXT CARD IS I DRAW "MANA"
I SEE A PATTERN YOUR ALGORITHM IS ANYTHING OTHER THAN RANDOM AS IT SHOULD BE CONSIDERING YOU CHARGE MONEY TO PARTICIPATE IN EVENTS.
THERE IS NO SUCH THING AS AN ARENA CHAMPION 🏆 TILL YOU LEAVE THE GAME TO THE PLAYERS AND STOP STEALING FROM EVERYONE.
YOUR A BUNCH IF JACKLES AND HACKS YOU SHOULD ALL BE IN JAIL FOR…
3 votes -
pick 2 draft
Game picked completely different cards than I had actually chosen in pick 2-draft. After finishing building the deck with the shown random cards, I got a message that the deck was invalid. After reentering the deckbuilder the cards, that I actually picked, were shown.
1 vote -
Play Draft agains your pod
Why not implement a real draft in Arena ? Players who want to commit to that kind of draft will play it, and it's fine. Drafting and playing against a random opponent from another draft feels really weird. You could still have BO1, so it's not too time-consuming.
1 vote
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