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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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829 results found

  1. Add default option for creature type selection

    In game, it sometimes gets difficult to select a créature type, for exemple when playing Patchwork Banner. A drop down list offers types based on the list of creatures from the deck but it does not consider token creatures your deck may produce.
    You then have to select "display all", type the desired name, and pick it from the list.
    What would be a great improvement for specialized token decks would be to get to set a default value in the deck configuration page, same as for dedicated avatar ...

    1 vote

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    0 comments  ·  Product Suggestion  ·  Admin →
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  2. Jumpstart deck is almost all lands

    For the Avatar Jumpstart Event, I chose the Relentless and Rebelling packs. The resulting 40-card deck had 27 lands and 13 spells, which is completely unplayable. This was a waste of a Jumpstart token because I basically cannot win, unless my opponent forfeits due to a timeout. I simply run out of spells before I can get within striking distance.

    12 votes

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    7 comments  ·  Events  ·  Admin →
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  3. Bring back Final Fantasy Avatars with December 5th Drop.

    I missed out on the avatars was really looking forward to the Sephiroth avatar. Bring them back for the December FF bundle drop please! I've been super busy and unable to play due to work and school haven't been paying much attention. I have almost every Sephiroth card from Magic The Gathering PSA 10. I would really appreciate another chance at those avatars.

    1 vote

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  4. Opponent Mirror Matching

    1. I build a new deck
    2. I play a mirror match, sometimes for several games in a row

    Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
    Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…

    24 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Jumpstart deck too many lands

    I chose powerful cabbages for the new jumpstart Avatar, and I had 27 lands and 13 spells for my whole deck. Every starting hand was 5-6 lands and 2 spells I couldn’t do anything with. I don’t know which of the two deck halves is broken, but I had to resign because I couldn’t win any games and flooded every time.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Store Stuck "Waiting for Server"

    I am unable to buy anything from the store - every time the screen stalls on "Waiting for Server."

    I've closed and opened the program and the Epic launcher, I've restarted my computer, and I've uninstalled and reinstalled the game. Still not working for me.

    I'd like to buy the Pre-Release bundles for Avatar - hopefully we can resolve this before then

    10 votes

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    3 comments  ·  Store  ·  Admin →
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  7. Rakshasa's Bargain not being recognize as a 6cmc card, when building with a Gyruda companion deck

    Just need a fix for this minor oversight

    3 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  8. Lutri, the Spellchaser becomes invalid with duplicate cards in the sideboard

    I run a Tainted Pact/Thassas Oracle deck using Lutri as a companion. There are no duplicate cards in the maindeck but there are duplicates in the sideboard that seem to disable Lutri even though Lutris companion viability is only supposed to be concered with cards in the mainboard.

    2 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  9. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the…

    974 votes

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    1129 comments  ·  Product Suggestion  ·  Admin →
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  10. Provide a Alchemy free Historic Brawl option

    Either create another queue for Historic Brawl that is free from Alchemy cards, or allow a filter on the screen to only match with opponents that don't run alchemy cards.

    It's fine to have digital only cards, but put respect that some of your players would prefer not to run into them.

    18 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  11. Accessibility: Option to Hide Card Art

    It would be very helpful if you could add a way for players to hide art on specific cards. That way, players could set a card to "text only" or choose to not view specific art, and be able to avoid things that they find unsettling, gross, or have a phobia of.

    This has come up for me more than you might think! I have had to not play specific decks against friends, because there is art that bothers them. Friends have had to not play certain decks against me, because there is art that bothers me. There have been…

    3 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  12. Give us an option for removing opponent card highlighting

    We need two quality of life updates. These need to be in the settings and toggle options.

    1. Currently when our opponent puts their mouse over a card it highlights the card. This is annoying, we do not need to see this. Setting to turn it off.

    2. Anonymous name mode setting. 99% of players we do not need or want to see their names. Give us a setting to turn off their names so it's anonymous.

    Then make a match history list that shows us a history of the last 20 players we played against. There we can go to…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. alchemy historic changes

    This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?

    This change is just plain stupid and kills mtga for me.
    No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.

    It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.

    I' am currently considering dropping mtga all together when alchemy goes live

    225 votes

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    3 comments  ·  Events  ·  Admin →
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  14. permaban all accounts that use a my little pony avatar

    It makes the game look really ugly

    1 vote

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  15. Back button not working on Avatar Premiere Draft on iOS

    When building deck, if you go to deck details, the back button won’t work. Will just let you edit deck name. Have to exit to Home, and all deck edit progress is lost. This has happened 4 times today, and kept me from enjoying drafts on my lunch break at work. Very frustrating.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  16. jump in

    Hi I have been playing the new jump in avatar edition not the midweek magic version and none of the rares and mythics have been added to my collection.

    4 votes

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  17. shuffle

    I'm not sure if the Magic Arena shuffler is random. Nearly every round I play against someone they draw 3 or 4 copies of a removal card or a key card in their deck. It's so consistent that this can't be random.

    4 votes

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  18. Edge of Eternities arena packs give gems for rares from Stellar sights even tho not all rare cards from stellar sights have been collected

    Edge of Eternities arena packs give gems in the random stellar sights bonus sheet slot at rare rarity, while not all rare cards from stellar sights have been collected (see screenshot: filter in collection has been set to rare from the Stellar Sights bonus sheet).

    11 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Mutate reconfigure

    I mutated a chittering harvester on to an Inchblade companion, i then proceeded to reconfigure the mutated Companion to my other creatures, but it wouldnt do it. It would allow me to pay for the ability and target, but it would resolve with my mana tapped (as if it had gone through) and my mutated Companion still on the field by itself

    1 vote

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  20. Randomizing shuffle on start of game better

    There needs to be more randomize going of shuffle at the beginning of the games. For instance when I'm playing against a mono white player they seem to always get 2 mana and 3 soul wardens off rip every game I know this because I use duress. I play historic ranked. There is no way you should be getting 3 of the same card plus 2 other good cards every game from the start its ******** and wizards you need to fix this. No one will pay money for **** if the shuffle on the start of the game…

    23 votes

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    4 comments  ·  User Interface  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues