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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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8955 results found

  1. cannot change deck format bug

    Cannot change format of deck in the deck builder.

    1) imported deck
    2) go to change format
    3) drop down appears to be behind the stats and cannot select anything

    4 votes

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  2. sparky

    hi, sparky keep coming back every time i go in the home on the game. It happen on pc and ios. How do i fix it?

    4 votes

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  3. Create new format BRAWL, not use cards Alchimy, kill format

    Create new format BRAWL, not use cards Alchimy, kill format

    4 votes

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  4. Lost connection

    When I open the Arena app on my mobile IOS device, I immediately get a connection lost message and the option to reconnect. When I reconnect or restart the app, the message returns immediately. Usually the app takes several seconds to load, but this error is immediate.

    11 votes

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  5. lost connection to server

    Lost Connection to Server. Internet is fine, app is up to date and still I cannot connect to the game. Log in details are correct and i can only check status (Which says it’s fine), reconnect (that never works) or log out which is pointless. Why is this happening?

    11 votes

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  6. [PC/Steam] when Demonic pact is on the board it doesn't show correctly which modes have already been chosen in previous turns.

    PC/Steam] when Demonic pact is on the board it doesn't show correctly which modes have already been chosen in previous turns.

    11 votes

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  7. Urban Retreat

    Urban Retreat can not return tapped creature that I control.

    3 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  8. Saison-Rang für Limited zeigt nicht an

    Habe einen Traditional Draft Through the Omenpaths gespielt und auch gewonnen, sogar eine Errungenschaft dafür erhalten, aber der Saison-Rang zeigt für diesen Monat an, dass ich kein Limited gespielt habe.

    Bitte den Rang noch hochstellen, damit ich Ende Monat meinen Booster erhalte und auch die Fleem-Belohnung

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Can't add Triome land to cube draft deck

    Trying to make my Arena Cube draft deck and I can't add a triome land. It says I have to pay for alternate art. Even though other alternate art cards work.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Profile for Pioneer Masters Does Not Agree With the Deck Builder

    My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.

    2 votes

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  11. Renewal egg

    Renewal egg was empty when I opened it :'(

    Please shoot another one into my account if possible as I was excited for the ****** contents inside of that egg!

    I didn't think to take a screenshot as I thought maybe a newer player gets nothing...?

    11 votes

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  12. Brawl not working after update (iPad)

    Brawl is not working for me after the update. I try to join a Brawl match, and the game is stuck on "waiting for opponent." I can hear gameplay in the background, but the screen is just stuck on waiting for opponent. I've tried restarting an uninstalling/re-installing multiple times but it does not work.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Master Pakku Translation Bug

    I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku

    In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Omniscience

    Omniscience doesn't apply the "you may" therefore i cannot use my mana to cast a spell with X in the mana cost. Where is my option?

    7 votes

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  15. quick draft

    Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest

    15 votes

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    0 comments  ·  Events  ·  Admin →
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  16. tutorial

    5th tutorial won't let me cast instant cards, they are all greyed out. I have been playing several rounds of the 5th tutorial game and it feels frustrating to not be able to go to the next phase of the game. Please help, thank you!

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Kavaero, Mind Bitten + Lost in Littjara

    When Kavaero is copied with Lost in Littjara, the Kavaero copy retains Legendary resulting in me losing the creature incorrectly.

    Resulted in loss in a pick-two draft game

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Infinite Loop // bloodthirsty Conqueror and Marauding Blight Priest

    Infinite Loop // Bloodthirsty Conqueror and Marauding Blight Priest.

    Cards need Errata to only trigger once each turn. Any card that says "whenever" is asking for really un-fun loop exploits.

    14 votes

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  19. Games doesn't start

    Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. MAC Fullscreen Cropped

    MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.

    3 votes

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