MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1780 results found
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2 votes
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Make the power 9 craftable for direct challenge and cube formats
When I saw the initial spoiler that the "power 9 were coming to arena", I was on the edge of my seat reading more. Utter disappointment filled me when I learned that they were not in fact coming to arena, except in a very indirect manner via one card, Oracle of the Alpha. While this is still pretty cool, in my opinion this diminishes the main source of excitement.
Anyone with any background in software engineering will easily understand that making these cards craftable is a trivial matter of configuration. The engine already supports drawing these cards, playing them, tapping…
2 votes -
New deck quest error
When I first logged in I got notifications of new cards that I received. It looked like what happens when you earn a new deck through the quest, but the deck doesn't show up in my starter deck list.
I then completed the new deck quest and got no rewards and the quest is on cool down.
I am on mobile.
2 votes -
Goldspan Dragon uncraftable
I am unable to find Goldspan Dragon in any way. I've tried searching with any code I could think would maybe work, then just searched dragon and set the filter to red. No Goldspan Dragon in the game, yet my opponents seem to have a never ending supply?
2 votes -
Tagesangebot karte gekauft und kann nicht ins deck aufgenommen werden
Hallo, ich hab mir heute eine karte im Tagesanbot mit juwelen gekauft und ich kann sie nicht in mein deck aufnehmen. Es handelt sich um die karte Rith, befreiter Urzeitdrache. Ich habe den karten stil gekauft und weiss nicht ib ich die karte nur dann verwenden kann wenn ich die normale auch habe ider ob es reicht den karten stil zu kaufen weil es wird nirgendwo gesagt das ich die karte dann nicht spielen kann. Mfg
2 votes -
All cards blank
All the cards in the deck builder and in-game are blank and only have a pattern
showing what colour they are. The game also runs extremely slowly and when you click on the store tab it crashes.2 votes -
second card that I buy and it does not appear in my collection, it is already unacceptable
this is already unacceptable, it is the second card that I buy and it does not appear in my collection. fix the problems at once, so it is impossible to advance in this game with so many bugs
2 votes -
deck validation
Deck validation failure
When I try to use my deck is says it's invalid due to the number of Triumphant Adventurer cards. But my Collection shows I have four. Nevertheless: using a deck with 2 cards passes, and using a deck with all four fails.
The deck tool also fails to flag this with a red "+" sign, so it required me to eliminate the cards one at a time in order to identify which card was the problem. There is still something similar going on with my lands, but the process of trial and error took so long I…
2 votes -
Card not showing in collection
I opened a Kamigawa neon dynasty pack and “dragonfly pilot” was showing as having already been collected. I went into my collection to find it and there was no copy at all. I turned on and off all relevant filters and even restarted the app but it still isn’t there. I definitely opened it in a pack twice and I’m sad because i really want to use it… please help!
2 votes -
companions not working properly with commanders who have specialize
Lurrus of the Dream-Den can be a companion in a deck with 2 mana creatures who have specialize, but not if the specialize creature is a commander. When swapping the commander with any other 2 mana BW creature, Lurrus becomes selectable as a companion again.
2 votes -
carte illisible
Carte illisible
2 votes -
No Decks
I see no Decks in my Collection, after the new update. :(
2 votes -
Ban Rayuu, Storms edge
two combats every turn are you ******* mad
2 votes -
サリアが検索できない can't search Thalia！
サリアが検索できない can't search Thalia！
デッキ作成の際に、添付のようにサリアを所持しているのに、サリアが出てこない。
なぜ？
幸いあらかじめ組み込んでいたデッキがあり、それを複製して、ほかのカードを入れ替えればデッキを組むことはできるがこれはあまりに面倒でクレージーだ！一刻も早く治してくれ！
2 votes -
Cannot Import or Creat New Decks
I cannot creat new decks or import them. I can only edti existing decks which is cumbersome. I have unsintalled and re-installed the client. I have installed on different machines and it never fixes the problem THIS IS A PROBLEM AT YOUR END. I have contacted you all several times before... PLEASE FIX MY ACCOUNT!
2 votes -
Zilortha + Godzilla skin
Would very much like to get my Zilortha and the godzilla skin i had back its gone from my collection and since you cant even craft godzilla skins it really ****** me off.
played with it while Ikora was legal in Standard and i know for a fact i have at least one copy of everycard in Ikorna because i loved that set.
2 votes -
Midnight hunt basic land card styles
Hello,
i missed the card style of basic lands from the set midnight hunt.
Is it possible to bring them to daily deals?
So i can add them to my collection.2 votes -
BUG
Hi,
I don't know if call it a bug but since the start of the new expansion Kamigawa: Neon Dynasty I opened around 100 boosters and I've founded only 2 mythic rare cards. I already asked the support service if is possible to see the statistic regarding the mythic rare opening in boosters, but they bounced me here. According to the main site, the rate of opening a mythic rare in Kamigawa: Neon Dynasty should be 1:8.
Is anyone experiencing the same?2 votes -
Can you tell me what mythic card did i got in level 5 neon mastery
Can you please tell me what mythic card i got in my level 5 neon mastery reward as i didnt get the pop up as usual?
Regards
André Nunes2 votes -
Mastery pass level 63
Did not receive level 63 mastery pass reward midnight hunt even though I have purchased mastery pass.
2 votes
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