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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24023 results found

  1. 18 votes

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  2. MTGA client bug - Hissing SFX noise gets stuck after visiting deck builder

    Since the latest release of MOM update, almost every time I visit the deck builder a "hissing" background noise/ SFX starts playing on loop, non stop. It will carry on and follow me to games and every other screen in the client. Super annoying! Only solution is turn down SFX in audio options (but then I lose all other game sounds) or directly exit the client and get back in.

    5 votes

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  3. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Atraxa, Praetors Voice untargetable by Destroy Evil

    While playing Timeless format opponent pulls out Atraxa, Praetors Voice. I have Destroy Evil waiting in hand. System understood it was usable as there was nothing else to target and it auto paused so I could cast, but upon casting Atraxa couldn't be selected. I nearly punched a hole through my phone trying to get it to work.

    Either it's a bug and it needs to be fixed or I'm missing something.

    Playing on Android S20Ultra.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. damage/healing occur simultaneously

    When attacking/defending stage has been completed. All attack damage and lifelink healing should occur simultaneously. but it seems like on the pc platform at least. it only happens left to right so say if 5 creatures are attacking and the damage going thru will put opponent to zero health. but one blocking creature has lifelink then if that blocking creature is blocking the first, leftmost creature the lifelink will go thru and opponent will not be defeated, but if the blocking creature blocks the rightmost attacking creature the opponent will not incur the lifelink and will be defeated. All the…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Remove Alchemy and Specialize NOW

    With the latest fiasco of your game locking out players who make decks using your broken digital-only mechanics, I think it's become obvious that no one on the Arena implementation team did any sort of testing or troubleshooting before pushing these live. Now that you've punished the players who tried to play with your mechanics by locking them out of the game, I think it's high time you admit that Alchemy is complete and total garbage, no player likes it, and you have no way to actually make it work. Remove all of these cards from the client IMMEDIATELY. I…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Thanks for not changing Khans of Tarkir

    KTK is an amazing format, and it's great to be able to play it on Arena as it was designed. I had lost hope for Arena ever bringing back true flashback sets, as everything seems to be remastered. I get there are issues some cards pose, but I really do think the original draft formats for things like shadows over innistrad are more interesting.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Game froze after time out/during opponents attack

    1. Opponents turn, attacked with Toadstool Admirer and redcapthief. In declare attackers phase. Timer ran out. Then timer ran out again but got stuck on a depleted timer. We never move to the blocker phase, everything is in standstill. if only the timer kept going..
    2.   PC Windows Home
      
    3.   Timer ran out and we are stuck in opponents declare attackers phase. We dont go to next phase. Event is Wilds of eldraine draft, in a game.
      
    4.   Expected the timer to run out and make someone loose . Or expect to move to the next phase. 
      
    5.   Add any relevant screenshots/videos
      
    6.   Probably restarting but
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Opp didnt play everything.. game didnt abort. waited for like 10 min till i alt + f4. After that i got a loose in a draft fpr that.

    Opp didnt play everything.. game didnt abort. waited for like 10 min till i alt + f4. After that i got a loose in a draft fpr that.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  10. Deck image set to last card looked at

    On Mobile, on android, when I edit a deck, it will change the image on the deck "box" to be whatever the last card I viewed was, regardless of it being in the deck or not. I did not drag it over the deck to apply the image, all I did was tap and hold on the card in my collection, not in the deck.

    1 vote

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  11. マスタリツリー

    マスタリーツリー画面で黒のマスタリーの2つ目を選択して取得する時、
    何故か緑のマスタリー1つ目も同時に取得して、マスタリーオーブも消費されました。
    マスタリーツリーのリセットをお願いします

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. rare& mythic token

    is it possible i open a ton of booster & instead of being credited by 15 rare token i had none ??

    ty

    1 vote

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  13. Timeless best of three (Bo3)

    There is no best of three queue for Timeless available in the Find Match / Play menu.
    If you are going to introduce a format with broad arrange of cards legal, allow players to play with sideboards.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Timer fuse did not trigger after player idled

    Opponent's timer fuse won't start. Timer fuse should start after player has failed to make a play after a period of time. This occured on Android mobile. Photo attached, but not much to see. Game did not freeze, all elements were still active.
    Closing and reopening the application caused me to be sent back to the app home screen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Play/Confirm/Edit Button Not Clickable

    Recently, my MTGA has been updated. Since then, the Play/Confirm/Edit Deck button is no longer clickable. In fact, when hovering the mouse over the button, the MTGA arrow image changes to the normal Windows arrow image but changes back to the MTGA arrow once I stop hovering over the button. And yes, I would click elsewhere to make sure the MTGA screen is the target screen. (I am a technician so...I have tried a few of the common troubleshooting efforts). I am able to click any other buttons tabs, or cards on the screen. Only this button is not clickable.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Heliod's triggered ability prevents creatures from dying to state-based actions while on the stack

    Heliod's triggered ability to place +1/+1 counters on creatures overrides creatures dying to state-based actions while it's on the stack. In the paper game, if Heliod's controller attacks with a creature with lifelink and that creature is blocked and dealt lethal damage during combat, Heliod's ability will go on the stack, then state-based actions will be checked and the creature will die, fizzling the ability. on MTG Arena, counters can be placed on the creature to save it from lethal damage, despite combat damage resolving and state-based actions being checked once all the Heliod triggers are placed on the stack.…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Ashiok, Wicked Manipulator doesn't allow +1 dragging

    When you +1 Ashiok, Wicked Manipulator you have no way of dragging or picking which card to exile. As a result, you can't do anything, and your timer runs and timeouts are used before it skips your turn to your opponent. Also it states at the top of the screen "SURVEIL" which is not correct.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Even the ******* enchantment cards don't do anything except for your ******* ai competitors

    Even the ******* enchantment cards don't do anything except for your ******* ai competitors

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Stuck at beginning of match

    Its no fun and not fair to incur a loss this way. Ive been a customer and spent $ on the game for years now. Too often, the game feels like it does not give me a fair shot at winning.
    May I please get some of the gems back that are wasted due to this bug? Thank you.

    1 vote

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  20. Twisted Fealty is bugged?

    My Twisted Fealty takes control of Faunsbane Troll and can´t active the ability even with an aura attached to it, never could fight other opponents creature to destroy both and loses the game the turn after :(. It is like when you take control of the creatures it doesn't have the activated abilities.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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