MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9337 results found
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Jump In! Issue Claiming Reward
In the regular Jump In! single-win event, clicking the Claim button doesn't do anything. It shows the "waiting for server" loading screen briefly, but I don't get any reward and the Claim button continues to be displayed. It doesn't switch to Resign so I can play again with new packets. I tried restarting the game client to no avail.
2 votes -
Laughing jasper, initiates timer on exiled cards
When playing laughing jasper and etrata I was able to exile 5+ cards from my opponents deck. When trying to play one of those cards, it initiated my timer even though there was no further action for me to take. It didn't use my mana or anything like that but I wasn't prompted to tap for mana either
2 votes -
product suggestion
Ranked Ladder not working after OTJ update. When playing OTJ premier draft event, the ranked ladder is not visible and ranked matches are not an option.
2 votes -
Plotted Voidslime cannot be cast
Plotted Voidslime with Kellan Joins Up cannot be cast.
1 vote -
Mishra's Muscle Deck Duplication
On PC MTG Arena, when I click on Deck, I only see Mishra's Muscle Deck and I can not edit it.
If I change to a different tab (Packs, Store, etc.) and go back to Decks, I get a copy of Mishra's Muscle Deck and it is still uneditable. I've gone to new tabs and back to Deck 5 times and now have 5 copies of Mishra's Muscle and no other decks.
After the recent update, all those copies were gone, but the bug repeated and continues to copy Mishra's Muscle.2 votes -
Cannot battle friends
2023.31.0.4709.1039979
Attached logWhen trying to have a battle with a friend the system gives several different types of errors depending on if I sent the invite, or if they do. Either way it seems to crash, and then won't work. Only events, and standard play types with unknown users will work.
6 votes -
Ojer Pakpatiq, Deepest Epoch not giving spells rebound
I casted 2 instant/sorceries from my hand with him on the field and neither gained rebound
5 votes -
Descend keyword does not trigger on tokens dying
The new Descend mechanic is phrased “when a permanent is put into a graveyard from anywhere”.
When a token dies, it is put into the graveyard but then ceases to exist. Tokens dying typically triggers effects with similar phrasing to the Descend ability.
However, during a draft tournament with the new set, I learned the hard way that tokens sacrificed or dying in combat do not trigger the Descend keyword as it is implemented in the app.
I firmly believe this is a bug as there are many cards in the new set that seem like they were designed around…
5 votes -
Orcish Bowmaster refund
Hi,
I'd like to uncraft / get my wildcards back for Orcish Bowmaster. You nerfed it the day after the tournament when I crafted it because it looked cool on Twitch in the finale. This is totally unacceptable. You're ripping me of more than 10$ and now my whole deck is unplayable in Historic because of this.
I don't care about Alchemy however I do care about Historic and you screwed my deck over within less than 24 hours.
Thank you for getting my precious wildcards back or uncraft the card in my account please or refund me with Gem…
5 votes -
Xp
Over the past few days, I have not been given XP from wins or quests or using gems to purchase a level up.
9 votes -
You robbed me of a win.
Dude makes 200 scute swarm which resulted in me having well over 200 life, but because heliod sun crowned was involved it took too long to make my turn and you robed me of a win.
He only had 24 life and I had several creatures with flying which he could not block which would have killed him but because your game made it take too long to go through and place each +1+1 I earned, you robbed me of a win.
This needs to be fixed!
1 vote -
Mondrak copying issue
My match just crashed while I was copying Mondrak multiple times using Oltec Matterweaver habilit.
1 vote -
"Faceless Haven" + "Book of Exalted Deeds"
On a Android device could not target a animated Faceless Haven with The Book of Exalted Deeds could target other angels though try twice in the game?
1 vote -
Arena does not display dog umbra replacement choices after going to view battlefield
When choosing which dog umbra to apply the umbra armor replacement effect of when a creature would die, I clicked view battlefield and then view browser, and the replacement effects did not appear anymore. The dog umbras started moving between the creature they were enchanting and the bottom right corner. Restarting arena fixed the issue.
Also, when choosing to sacrifice a token dog umbra or nontoken dog umbra (while on Arna Kennerud for example) it would be helpful to know which one is the token to sacrifice.
1 vote -
Assimilation aegis copy bug
During a brawl game with Arna Kennerüd as my commander, I created a copy of assimilation aegis, and had the created copy attach to a token creature via Sigarda's aid, and exiling a 0/0-creature with counters on it. The creature got exiled, but the token I controlled holding the aegis did not die as it should. Equipping the aegis to another creature correctly applies the copy-effect, killing the newly equipped creature.
1 vote -
Fetched land isn't on the battlefield
I activated Arid Mesa to search for Sacred Foundry and Cast Ajani, Nacatl Pariah. But after that, the land disappeared.
1 vote -
Collectors cage + requisition raid
Casting requisition raid through collectors cage costs the full mana cost for the spree effects, rather than paying 1 colourless for the cage and then 1 colourless for the spree cost I had to pay 1 colourless for the cage and then 1 colourless + 1 white for requisition raid.
1 vote -
"Error Updating Data:..." on MacOS Ventura since a few days, multiple restart and retries, no success.
Can't reach the UI after launching the software. It connects, try to update and then the "Error Updating Data" prevents from reaching game UI.
Is there known issue since last update a few days ago?
Thanks,
11 votes -
Game crashes
Game crashes every time either I or opponent crew a vehicle or saddle a mount post OTJ launch. The attached log was against Sparky, but this was happening for MWM also.
2 votes -
Can not use Stella Lee, Wild Card in Friendly Brawl/She does not even show up in the deck editor
Crafted Stella Lee, Wild Card to use in Friendly Brawl. However she doesn't show up in the deck editor.
2 votes
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