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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9336 results found

  1. daily deals

    If it's something to do with we operate an online only game where we bait fans of our franchise into enjoying digital decks to secure shelf life in the physical ones they may own. In doing this we'll have fans born in the 70's feeling entitled to being sponsored players on the fact alone money spent on franchise. creating a conundrum they do not care to police as hacking would ensure transcendence of thieves tools, duress, and extract the truth. in digital online way degrading the integrity of the digital game and what it was trying to accomplish. Need I…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. 1 vote

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  3. Automatic requeue

    How come there is no button to automatically requeue after a game in any mode?

    I have to click to get out of game.

    I have to click to get into a new game.

    Why not just automatic requeue?

    More player engagement and retention for you..

    More convenient for every single player - Make this an option if someone doesnt like it.

    Overwatch had this in some way. This is a completely different game but the experience from game to game is much better in OW.

    Now they even implemented a requeue button to get into the next game faster.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Lost Caverns of Ixalan art missing

    It seems that much of the alternate art for Lost Caverns of Ixalan is missing from the client? Was it ever added? For example, Amalia and Throne of the Grim Captain don't have theirs and I'd really like to have them!

    1 vote

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  5. Cascaded spell didn't let me respond

    Opponent played Annoyed Altisaur. Its cascade trigger resolved and hit Horrific Assault. He cast it targeting his Priest of Titania and my Thopter token. I had Eviscerator's Insight in hand and was going to respond to the Horrific Assault by casting it sacrificing my token, but the Assault resolved immediately and didn't let me respond.

    I lost this game (which was part of a Premiere draft)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. too many scute mob triggers all in a row from nadu spamming lands off the top causes the game to crash

    As soon as scute mob overflows past 128 triggers (trivial to get accidentally as soon as multiple Nadu, Winged Wisdom are on the board along with a landfall targeting effect) the game freezes and then eventually drops the match entirely, treating it as if it never occurred for the purposes of quest completion and either treating it as a loss or draw for the purposes of daily wins. Please either make all triggers that can easily crash the game optional or implement a hard limit on the triggers scute mob and other exponentially growing effects can produce instead of a…

    1 vote

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  7. syr ginger

    While Syr Ginger is in play, game does not give priority to sacrifice treasure in response to removal.

    In scenario below, during opponents pre-combat main phase they cast Flick a Coin targeting Syr Ginger. I am not auto-passing, have a treasure in play, and have untapped lands. I do not have any instants in hand. Flick a coin was cast and resolved without receiving priority, ultimately resulting in a game loss during an event.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Mythweaver Pok TOO BUSTED in Brawl: here's why

    I've heard and read many players talking about mythweaver Pok, especially regarding the infinite loop with Ashaya. To me it has already happened 3 times in two days, and I barely play Brawl.

    They're all right. But the real strength of the creature is not only in this broken interaction which let player draw matches which they almost already lost.
    IMHO, the REAL issues are these:
    - being a one-card-deck: there are no particular restrictions, you just have to play Mythweaver as your Commander, a bunch of good lands, some ramp and the strongest green cards in the format. End…

    2 votes

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  9. Acrobatic leap

    I had acrobatic leap in hand, and the mana to cast it. But was not able to make the game let me cast it.

    Occurred during quick draft match.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Game Randomly Froze

    The game just randomly froze up in a ranked game.
    It was a sort of back and forth game, and difficult to tell who would have won.

    However, at one point in the match the game just completely froze up. At first I thought it was the opponent sitting and doing nothing, but the timer never came up. I tried to concede but that would not even work. My internet was still connected. I had to force close the game and re-launch it. It opened back up with no problems, with that match gone into the abyss and no indication…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. raid bombardment failed to trigger on two occasions in one game

    Previously – even earlier today! – gnome tokens created by Anim Pakal would trigger Raid Bombardment. In my last game, the triggers just stopped happening.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Coins

    Not getting any coins after winning matches.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Have to reset network adapter to connect

    I cannot normally connect to MTG arena. I have to disable then reenable my adapter and then i have a minute or two where launching/reconnecting will work to get me to the main screen. Once on the main screen I am able to maintain this connection indefinitely without issue (the longest I left myself connect was over 20 hours.

    When I connect I get the Receiving Asset Manifest before showing the error.

    I am hard wired to a switch connected to the modem but this issue also appeared when connected to the modem.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Bortuk

    I play Bortuk from my hand and have plenty of basic land (e.g. four or more forests or swamps) in the battlefield, but Bloodletter of Aclozotz never goes from the graveyard into the battlefield, only into my hand. Seems to be a bug.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Artwork Trade-In System

    Please add an option to trade your cards in for alternate artwork/sets. I hate having 3 of one card from 1 set and 1 of the same card from another to form a playset. If they're the same rarity/card, we should be able to exchange in whichever set we want to form a solid 4 card playset from one set or another.

    This could also be implemented to allow for other artworks to be used. I understand there's currently a way to change artworks on cards, but unless you own enough of the other artwork that you like, you have…

    1 vote

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  16. Formatting and installing mtga on a new computer is not running. How do I fix this error?

    Formatting and installing mtga on a new computer is not running. How do I fix this error?

    Error updating data Please check your internet connection and try all.

    1 vote

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  17. Kellan joins up

    Kellen joins up plot adventure cards for zero.

    1 vote

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  18. Request: Roxanne Avatar

    Please add an avatar for Roxanne, Starfall Savant. The absence of her feline face from Arena's avatar options is tearing my family apart. Thank you.

    1 vote

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  19. sparky Freezes around turn 6

    while playing against the bot sparky will often freeze at turn 4 to7 or will concede from the match. always on the battle step. no matter what the board state is. the only way i have found that will keep him from freezing is having a "at the beginning of combat" effect

    11 votes

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  20. Caldera Breaker and Metorite ETB effects did not trigger

    Caldera Breaker and Meteorite ETB effects did not trigger. Zero mountains were exiled with Caldera Breaker in my last game, though it worked fine in the game before and there were a dozen or more mountains left in my library. Meteorite never gave the option to pick a target for the 2 damage.

    1 vote

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