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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9336 results found

  1. Card functionality. Neither "Altar of Dementia" or "Ayara, Widow of the Realm" will allow sacrificing.

    Neither "Altar of Dementia" or "Ayara, Widow of the Realm" will allow sacrificing.

    At first I was hoping it was a one-time glitch but have tested with each multiple times with the same result. Hopefully someone can patch this issue. Thanks for the help.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Bug/ No chance to counter the delayed triggered losing ability

    Bug: Alchemist's Gambit
    Hello, I try to counter a delayed triggered ability of Alchemist's Gambit about an alternative lose, but I can't.
    In my hand, there are Overcharged Amalgam and Tishana's Tidebinder. When that losing ability is triggered, instantaneously get lost with no chance to cast.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Weekly XP reward doesn't work

    I've won multiple matches (12), and even if the game, does progress the weekly XP bar, i didn't get any xp, i'll post some screenshot. if i try to post the log the upload of my bug report doesn't get send, is there any other way to attach it?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Cavernous Maw Japanese translation incorrect

    洞窟めいた大口のクリーチャー化能力での参照する洞窟の数が自身を含んでいません。
    英語にするとotherが書かれているのでむしろ日本語翻訳が間違ってるみたいです。

    The number of caves referenced by the Cavernous Maw's ability to turn into a creature does not include itself.

    When translated into English, it says "other", so it seems like the Japanese translation is incorrect.

    6 votes

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  5. The One Ring Protection not working

    The One Ring protection not working in sealed. I cast The One Ring, the emblem that I had protection until the next turn came up. During my opponent's turn, they attacked and I didn't block thinking protection would prevent the damage, but it didn't. The rulings on gather say "All damage that would be dealt to that player is prevented" so I don't think it is implemented correctly.

    12 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  6. Direct game -sparky stall

    In direct game, Sparky will play for 7-8 turns then stall the game. It’ll say “hmmm” on repeat and then eventually concede. This happens regardless of the deck being played.

    This happens on iOS.

    The results is about 5-10 minutes of stalling.

    Expected results- a completed game.

    To work around this, you need to board wipe so the game doesn’t stall.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. ban sheoldred

    Sheoldred is not fun to play against anymore.
    please ban this rediculous creature from standart...
    its just wtf...

    46 votes

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  8. Game not allowing selections during priority

    Game continues to freeze during priority when making selections. During combat it would not allow me to select blockers for 2 combats and cost me a game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. "Sleight of Mind"

    Old card... "Sleight of Mind" was very versatile .. or update it with change "creature type word" also.... protection from Dragons, or humans, or any creature type.... changed to a different one. Not just a color word. Very good old card. good for offense and defense... the only thing it can't do is change a protection from "blue"... cause it's a blue spell.

    1 vote

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  10. Etrata, the Silencer: cannot be bounced in response to her ability trigger

    Rules clearly indicate (and many example decks validate) that Etrata, the Silencer's controller should be able to respond to her ability trigger and cast some type of spell to change her location (bounce Etrata).

    There is no opportunity to do this in Arena, so wondering why that's the case

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Game froze during Historic match play

    Games froze during play - it was my priority and had to pick a target, game froze and would not allow selection but timer began rolling

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. stuck on matchmaking screen

    currently stuck in waiting for opponent screen over 10 mins. platform is steam

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. "Emry, Lurker of the Loch" card text bug in french

    The card in French display some program code on arena.
    I've underline the code on the screenshot i send you.

    ps: this bug appears on all version of the card; look at the second joined image.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  14. Make the game stable

    I have been playing since beta. I moved over from MTG online.
    Today was my last game in arena. The game has been so full og bugs for most of the time i have been playing.
    25 years as an IT profesionel makes me rather certan that i should be able to get the program running stable, if that was posible.
    I am sad to loose my option to play MTG online, bur the costant crasheses and faliure to start the client has gotten to a point where i have no more will to try one more time.
    (besides all…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Elder Gargaorth Crashing Arena

    Playing an Elder Gargaroth is Crashing the game. Have repeated multiple times.

    1 vote

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  16. game got stuck on "finding active matches"for days now

    its been already 3 days aftar may last game but now game client is stuck on "finding active matches" even uninstalling and reintalling the game doesn't help with a pc reboot too.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Removal of MOM Mastery Pass Rares

    The WUBRG MOM Mastery Pass rares for my collection are missing. After the MOM season finished (and I had fully completed the Mastery Pass) I had a full set of rares (Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink and Surrak and Goreclaw). Now, I only have 1 copy of Essence of Orthodoxy, Terror of Towashi and Surrak and Goreclaw and 0 copies of Orthion, Hero of Lavabrink and Interdisciplinary Mascot. Please reinstate these. Thank you.

    1 vote

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  18. Can't reconnect to draft after update

    If I background the app while drafting, miss a pick, then return to the app, the game gets stuck on a 'waiting for server' spinner before forcing me to restart the app. Before the launch of MH3, I could rejoin just fine in this manner.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. product suggestion

    I was playing and I couldn't tell which creature I was targeting. I wanted to move the counter from one creature to another. I ended targeting a creature that didn't have a +1/+1 counter.

    1 vote

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  20. Stuck on title screen error updating data

    I have this error since a week or more, same for my tablet, My phone and my PC, i have tried all the tutorials and it keep making the same, this is a bug of my usar because on other accounts the Internet works fine, i would like some help, because this only happens with my WiFi it works fine on mobile data

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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