MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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23790 results found
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Russian collection search not working
Unable to search with russian language
64 votes -
Crash ipad
From last update every 2 match the app on iPad crash and I cannot enter again in the match because it start the countdown then it crash again until the match is finished. Please fix it.
16 votes -
dig through time
Second time it happened to me that game freezes when dig through time is cast with floated mana.
12 votes -
Premier Draft Gone
Bought into a WoE Premier Draft, played and won a single match, was kicked out immediately afterwards and now Premier draft has disappeared from my options along with the deck. Logging out and in doesn't fix this.
Premier draft was not set to rotate out nor was there a countdown timer on the event ending.35 votes -
MTG Arena for Mac on Steam
Please release MTG Arena for Mac on Steam. Currently MTG Arena itself is supported on Mac, but can only be installed on Epic. Adding it to Steam would make it easier for me to recommend, especially to friends and family that are less familiar with gaming and have only heard of Steam.
57 votes -
Add deck type "Friendly Brawl Rebalanced" to direct challenge
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…
141 votes -
Can spark PLEASE STFU??
Spark continues to "educate" me about my limited and constructed rank EVERY TIME I go into profile, it's incredibly irritating.
Please fix before I lose it, spark is almost as bad as clippy.
21 votes -
Friend challenge keeps bugging out after 2 or 3 games. we become Desynched
When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…
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Log20231126_003001.log 1045 KB -
NetworkError.png 901 KB -
Log20231121_204408.log 3702 KB -
Me - after challenge attempt - Log20231120_194323.log 11751 KB -
Me - before challenge attempt - Log20231120_194107.log 10078 KB -
Screenshot 2023-11-20 194244.jpg 495 KB -
Screenshot 2023-11-20 194306.jpg 179 KB -
Screenshot 2023-11-20 194228.jpg 172 KB -
Screenshot 2023-11-20 194201.jpg 197 KB -
Them - before challenge attempt - Log20231120_194042.log 3 KB -
Them - after challenge attempt - Log20231120_194529.log 8 KB
27 votes -
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chorus counter not increasing properly on chorus cards
This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.
12 votes -
Koi Pet (Digital Origami Fish)
Folded Koi pet (fish) is missing from my game.....
It is literally my favorite pet and after paying $50 in arena for it it means a lot to me. I do but don't care about money. I would love me pet back.12 votes -
While playing Sparky and you cast a card the whole game freezes
While playing Sparky and you cast a card the whole game freezes, sometimes for a couple seconds, sometimes indefinitely, you can interact with the screen and pets but card will not resolve so you're only able to concede OR Sparky will concede if you leave it there for a couple of minutes.
60 votes -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
23 votes -
Your app won't load after the update
First of all, your bug report forums have one of the worst user experiences I've ever seen in my entire life. Truly a testament to how little you care about your players.
Second, your bugfest of an app isn't loading after the KTK update. If it's not too much trouble, could you maybe make your GAME WORK FOR ONCE IN YOUR LIVES?????
24 votes -
Game crashes when I cast Koma, Cosmos Serpent while playing on iPhone
Every time I cast Koma Cosmos Serpent while playing MTG Arena on my iPhone, not only does it immediately crash but it will continue to crash as soon as it reloads. This is infuriating.
15 votes -
"congratulations on reaching spark rank"
The graphic and voice pop up "congratulations on reaching spark rank" plays every time I go to the home screen. Clicking through doesn't clear it, it just plays again. Logging out and logging in doesn't clear it. It just plays over and over and over again, every time the home screen loads.
13 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,437 votes -
No connection to server
Can‘t connect to server after previous magic software update (apple iPad)
23 votes -
Can't log in since the update on March 5
Can't log in since the update today (March 5).
This is very critical for me because if I'm unable to log in, I can't draft the new Alchemy set, spend wildcards to craft cards, buy gems, get my daily wins, or enjoy the new Mideweek Magic event.
10 votes -
Copying Coerced to Kill with Doppelgang
After copying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.
The timer went off and the game selected my creature instead.
11 votes -
molten impact
Bug;
If one casts molten impact on a creature that is indestructible but takes excess damage, it still generates a boon as expected. However, once that boon triggers, the excess damage will go to the new target you choose as well as the initial target. see photo for example.14 votes
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