MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9213 results found
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Sideboard cards are incorrect in sideboard viewer
After sideboarding in a best-of-3 match, when I select "view sideboard" in-game, my sideboard is incorrect; cards that are not in my sideboard (because I have sideboarded them in) are listed as being in my sideboard, and cards I have sideboarded out do not appear in my sideboard.
Platform: Android
Device: Samsung Galaxy S10e
OS Version: Latest available44 votes -
Avatar & Pet crashes: Arena on iPad
(1) about 1 out of every 8 matches on Arena (iPad) crashes after which I need to log back in to Arena. My chosen avatar then has reverted to Ajani and I can resume the match (with time lost!)
(2) during deck building, when I want to change the default pet for a specific deck, the app freezes and have to go out and log back in.
5 votes -
Sometimes can't respond to cascade
I was playing against Sliver cascade in historic brawl with enough mana open to play Restoration Angel to respond to something my opponent did. My opponent cascaded into a Lightning Bolt, targeting one of my creatures. The game did not give me an opportunity to respond to the Lightning Bolt, and resolved the whole stack without giving me a chance to play.
8 votes -
Make Bot Match All Access
Players should be allowed to use any deck in bot match, even if they do not own all the cards in the deck. This would allow players (especially new players) to experiment with new decks without having to first expend their already very limited wildcards, and since bot match is inherently solo-only, this change would not interfere with other players' experience. Thank you very much.
11 votes -
Tutorial don't block android
I can't go pass the blocking in the tutorial because it don't let me block
39 votes -
Missing Mastery ORB
I got lvl 58 in the mastery and did not receive the orb in the mastery tree
11 votes -
Network Error
Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine
30 votes -
Brawl Friend Challenge
Can't play Brawl game with people on my friend list. The moment whe try whe always have the '' invalide deck '' message and the oder player all is brawl deck have a red ! on it!
8 votes -
Mobile game constant crashing
Since the release of Neon Dynasty my game constantly crashes during gameplay. I am playing on mobile iOS. It happens every other game and has caused me to lose countless games effecting my ability to climb the ranked ladder. It’s very difficult to keep playing when I can’t make any progress from the game closing and not letting me rejoin games.
9 votes -
Card STYLES BUG
CARD Card styles not appearing in matches but they'd show in deck building.
15 votes -
Turn skipped post combat
Post Combat main was completely skipped. I had attacked and had mana available and cards to play.
6 votes -
Unfair game play
Dear MTG Arena.
I writing this to ask if you can Please, Please ban the card "Minion of the Mighty" in the online arena.
Reason I ask is because it is the most unfair card in the game, you don't even have a chance play.
With one single land mana card the player can defeat his opponent in a single round.
Its so unfair that you don't even have a chance to play your first or second round and you defeated with life points 2 or zero.
Kind regards
Derek8 votes -
Game keeps freezing
Game has been freezing for the past 30 mins or so. It's kicked me out of my past 2 matches.
25 votes -
Mythic Packs - should have explanation on drop rates page
Mythic Packs should be explained on the drop rates page, https://magic.wizards.com/en/mtgarena/drop-rates
Exactly what are the chances that the Mythic Rare slot can instead be a Rare wildcard -- is the most pressing issue.
6 votes -
Constructed Rank Not Progressing
My ranking is not changing for Constructed at all. Regardless of format I play in; whether it's Ranked Best of 1's, Standard Events, Alchemy Events, nothing causes any increase or decrease of my Constructed Rank.
There isn't even a pop-up to show progress after a match (win or lose)
Limited Rank is working fine. I see many similar posts about this issue, some even going for months consecutively. Please address this problem and consider compensating players for lost progress over the time period this has been occurring.
I play on Win 10 Client. Issue seems to occur regardless of OS/Platform…
8 votes -
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
17 votes -
Invisible Disconnecting During Draft
For the second time now, while drafting Premiere Draft in SNC, I have encountered an issue in which my draft disconnects and the client doesn't tell me.
At first I thought my table was just taking a long time to pass, but then when I clicked the button to look at where the packs are on the table, it simply wouldn't let me. When I switched from my PC to my iPhone, I was able to get back in, and noticed I had missed several picks in a row. I tried to roll with it and do a few picks…
5 votes -
Matchmaking Terrible
I have been spending this season testing your matchmaking system.
I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.
First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.
So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.
Then I went…
28 votes -
Loss suffered during matchmaking
I was in Quick Draft waiting for a game to match. The "cancel" button disappeared as if I had matched. I waited for about a minute, then the "cancel" button reappeared. I cancelled the matchmaker only to find out that a loss had been accrued to that Quick Draft. Can I get my gold/gems back for this?
13 votes -
Flash Bug?
Why can I not cast a flash based card in response to my opponent's spell? There was no other card on field with flash , and I had the correct amount and type of mana. Can you please fix this game, inbetween random crashes, and all other sort of ****, this is why I would never recommend or spend any money on this "game" in it's current state, probably lose some friends over this if I did.
7 votes
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