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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9213 results found

  1. STACK TIMED OUT CAUSED FORFEIT

    Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!

    Playing on a MAC

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Improving bot matches

    I would like to suggest a more diverse and challenging bot. Sometimes I want to test my deck or enjoy playing magic at my own pace and the current bot is disappointing. I don't think bot should be just for beginners.

    17 votes

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  3. Draft loss due to queue lengt

    This is the second draft where my third loss come from a crash of your client and as I try to get back in the game I'm forced to stay in queue for more than a minute.
    The following is a screenshot at half the time I've been waiting to get back in my match (1.45 minutes), I've lost 2 turns and it costed me not only the match, but the entire draft.
    Solve the bug or at least refund.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Couldn't cast "Reject" instant spell

    I wasn't able to cast instant spell "Reject" twice during my opponent's turn, although I had mana for it.

    The card wasn't even highlighted, very strange.

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Gameplay freezes

    Gameplay freezed in the middle of a game.
    Couldn't do anything else but start MTGA again and lost the game.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. The option for Paper OR live formats

    Please give us the option to play historic (and other non-standard formats) as a "paper" format with no digital only cards/mechanics and rebalnces. Standard has never been my favourite format so when historic was added to Arena I was thrilled. But between digital only cards, mechanics and rebalanced cards it just doesn't feel like I'm playing the card game I've fallen in love with.

    15 votes

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  7. Bug

    Hi there, I noticed a bug while playing historic brawl. When Muldrotha is on the battlefield and mulldrifter is in the graveyard, It is possible to cast it more than once for it's evoke cost with the muldrotha ability when you should only be able to do it once per turn. I checked the bug several times. I am playing on an android phone btw

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Historic Pauper!

    An Open Letter to WOTC and the MTG Arena team

    Hello!

    I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.

    We are all looking forward to the next Historic Pauper event!

    Cheers,
    PlatypusJedi

    75 votes

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    24 comments  ·  Events  ·  Admin →
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  9. Mityc booster kamigawa FAIL

    Buy a kamikawa mythic booster an gave a Rare wildcard

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Product Suggestion

    What's the point of the Alchemy format if you're going to force the changes on Historic?

    Leave Historic untouched. I'm done playing MTG Arena until this is reverted, and I will be encouraging my playgroup to avoid it entirely. If I wanted to play Hearthstone, I would. Absolutely rubbish update.

    Also consider hastening the animations, such as discarding cards.

    Leave Historic alone.

    16 votes

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  11. Avatar bug

    I am using my android phone to play mtga.
    I have the Halana and Alena Avatar. It shows before and after the match, but during match it shows Vivian

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. time out

    Good day!
    If I may humbly suggest to shorten the timeout duration.
    Some players take a long time to finish their turns or even start their turns.
    I believe that some of the players are doing something else while playing MTGA at the same time.
    Maybe we could shorten the timeout allowance so players won't be waiting too long for their opponents to finish their turns.
    Thank you and more power.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Friendly Brawl vs Friends Not Working

    When challenging a friend to a friendly brawl match, my deck says there are 3 invalid cards. It does not say which cards are invalid. Also, if I try to edit the deck from the select deck screen, it shows the deck as standard, not brawl.

    22 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. I've been disconnected without notice while i was playing premier draft because servers were under maintenance

    I've been disconnected without notice while i was playing premier draft because servers were under maintenance. The game picked random cards and now it's impossiible for me to play. Please, give me my 1500 gems/10000 coins back

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Draft Pick invisible

    Went to make a draft pick by dragging it to my deck, changed my mind and released the mouse button, and the card disappeared and I was unable to re-select it. I clicked another card and it was able to pick that but I was unable to change it back to the card I wanted.

    19 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Alchemy cards in historic brawl

    1. I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
    2. Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
    3. expected result: i should be able to interact with these cards even though they arent legal in the format.
    4. -
    5. If you found…
    13 votes

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  17. My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.

    I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very…

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. ADD Limited Rebalanced to Direct Challenge options

    Limited Rebalanced is NOT an option for Direct Challenges. Please add it.

    You can choose Limited Rebalanced for deckbuilding, but then you cannot use that deck anywhere, which makes it seem like someone forget to add it to the challenge options.

    Thank you.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. creepy puppeteer trigger not firing when enchanted

    When attacking with a [Creepy Puppeteer] enchanted with an opponent's [gift of fangs] and a [persistent specimen], the trigger to make the skeleton base 4/3 went on the stack, but when I said yes, nothing happened. This occurred twice in a row.

    13 votes

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    6 comments  ·  Events  ·  Admin →
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  20. Matchmaking

    I get that the active matchmaking code is there to make things interesting for players and the deck they're using. You've done this for years with win rates at events, it's fine here. However, PLEASE strip out one element of it: the Archetype matching. Specifically feel free to keep in matchmaking by ranked tier (if playing ranked), win rate in-event (if limited or other events), overall quality or popularity of deck strategy / individual cards in deck / numbers of rares and mythics. All of these serve their purpose well. That said, NO ONE wants to play against matches they…

    9 votes

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