MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9362 results found
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Whole game is broken
Every single fight is broken. Cards get stuck hovering on the stack, unable to choose targets, can’t tell which cards are supposed to be on the field. Just delete this game and start over Hasbro.
1 vote -
wrong description
Actually I hoped I can Play a normal 8 Player Draft with your new Format Spiderman (Through the Omenpaths). And I found it. If you go to "Traditional Draft" it says you play with other 7 players and you pick just one Card.
SO I bought the draft and started the game. ANd I was so shocked to see that this is also a 4 Player Pick two draft I dont like to play. So I am a bit ****** about this. I would like to play that format. Or not to play Spiderman. And wait for Avatar.Best regards,…
2 votes -
プレオーダーが2回受け取れてしまいました
前提として、スマートフォンを2つ普段遣いしています。
1つ目のスマートフォンでアプリを起動、プレオーダーをいつも通り受け取り(1回目)
明日になってから2つ目のスマートフォンでアプリを起動したところ、見慣れないメールが3つあり、開いたところプレオーダーが添付されており、受け取れてしまいました。(2回目)
1回目のプレオーダーは全て開封済みで、反映されているためバグだと判断いたしました。
対処をお願いします。4 votes -
Gems without full collection
I bought 45 packs and opened 48 packs from Through the Omenpaths. I received a single gem even though my set is not complete.
4 votes -
Opening Gems in Packs without having the full set
Hello, I just bought 45 packs, and opened 48 packs for Through the Omenpaths. I received a single gem even though I had no other cards from this set. I'm still missing most of the Rare cards in the set.
3 votes -
Kavaero, Mind-Bitten does not work with Myojin of the Night's Reach
Kavaero should come into play with a divinity counter, but does not. Interaction works other creatures with "if you cast it from your hand, for example Bringer of the Last Gift
1 vote -
did not receive preorder
i have no mastery pass.
Transaction number1788882201
3 votes -
got preorder items twice
Ok, had a weird glitch.
Preorder the Through the Omenpath bundles previously and acquired the product on release. Open the packs during lunch break. Later in the day, got a email that said I was missing the preorder bundles...though I didn't and now got double the packs essentially. Avoiding opening the 50 card pack bundle atm since I don't know what to do and don't want to compromise my account.13 votes -
Pre-order bundle for omenpath
I bought the pre-order bundle for the "Through the Omenpaths" set, opened the packs and received everything in the bundle, but then received a message on arena saying I hadn't received the contents of the bundle?
4 votes -
receiving rewards twice
Greetings. I have pre-ordered the Through the Omenpaths edition and have received my rewards. However after i opened the 50 pack and 5 gold packs I received in game mail that I havent claimed them and now i have another batch with 50 new packs and 5 gold packs. Basically I have received the pre-order twice and that is the bug im reporting. How do we proceed further? Thank you again in advance for the help
3 votes -
Fetch lands and enweb mechanic crash mobile client
Whenever an opponent plays a fetch land or casts a spell with the enweb mechanic the mobile client crashes and will continue to crash on restart until you have been kicked from the match for inactivity.
3 votes -
Can't click on opponent's pet
About a week ago, I no longer have the ability to click on my opponent's pet to see the animation (if it has one). It just does nothing.
1 vote -
state based action didn't kill off a 0/0 creature after applying -2/-2
Wekhdu, Midnight Hunter didn't die after casting Miasmic Mist
2 votes -
bug
Through the Omenpaths Traditional Draft ended up being a pick 2 draft instead of original. did not select pick 2 draft.
6 votes -
Preorder bundle
I bought the bundle 3 hours before omenpaths dropped and have not received anything
9 votes -
Full Control Keeps Activating bug
Been playing since beta.
Recently (and probably after upgrading to win11, otherwise nothing else has changed), the game puts me in full control constantly, on my and my opponent's turn. Every time I disable it, on the next step it's enabled again. Only fully passing turn will not enable it, but that's not really practical, for obvious reasons.
I've monitored my mouse and keyboard using external programs, to see if CTRL (or a macro) is being pressed randomly, and it's not. I've reinstalled, cleaning the registry in the process, still nothing. Repaired game files, still the same.
It's infuriating, actually.…
3 votes -
Kavaero
Incorrect card interaction.
I just played Kavaero, Mind-Bitten in my first through the omenpath two pick draft. I lost the game because despite the oracle text reading "a graveyard" I was only able to select creatures from my oponents graveyard. This made me unable to chose the Ozor, Chronicler of Collapse in my graveyard losing me the game.
I am using PC
1 vote -
Into the Flodmaw/Shelterd by Ghosts and Yera and Oski, Weaver and Guide
First, i played Yera and Oski, Weaver and Guide.
In my opponent's turn, he played a Sheltered by Ghost on a Hired claw.
In my next turn, i played Into the flowmaw on the Hired claw.
Instead of getting back my Oski, Weaver and Guide, seeing his hand and choosing a card type, i got the situation in the attached Screenshot. I coult not choose any Card Type, see my opponents hand or submit anything. I got a Surveil tool tip?It is on PC
I should be able to choose a non-creature Type and also submit my choice.10 votes -
Through the omenpaths traditional draft isn’t pick-1
Traditional draft in the description says it’s “pick one card at a time” not a pick-2 draft, but it’s making you pick 2 when drafting.
I’m avoiding pick-2 draft for a reason, I hate it. I hope this gets fixed/can rebate our gems…
138 votes -
enrolled into traditional draft through the omenpaths draft but got into edge of eternity draft
Hi, I paid with a draft token to enter into through the omenpaths draft that was starting today but I got into the edge of eternity draft. I wanted to experience the new set but instead I got the old draft.
2 votes
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