MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9362 results found
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Player Rank showing in Sealed Event
The rankings appear in the closed deck .
Please note that closed deck games, which do not show rankings on the cover, are being ranked. player rankings are visible during the game.
2 votes -
herald+perennation+tragic trajectory
My herald of Eternal Dawn had hexproof and indestructible from perennation. Opponent's Tragic Trajectory auto-targeted it to give it -10/-10 even though it had hexproof, costing me the game
1 vote -
Gems without full collection
Received 20 gems for having collected all rares from Omenpaths Bonus Sheet but I still have a bunch that I haven't collected
5 votes -
Gems instead of rare card in EOE pack
I just got 20 gems in my EOE pack instead of a second rare card, although i dont't have all the rare cards in the set.
5 votes -
One path draft unstable
During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.
1 vote -
Trample bug with phyrexian vindicator
So, I attacked with a trample creature, and opponent blocked with the Phyrexian Vindicator, thus he would prevent the damage. But then, damage step could resolve, because I couldn't press anything except for concede, because I couldn't press CONTINUE or at least decline the damage, nothing.
3 votes -
Trample and Serra's Emissary creates hard lock
Trample and Serra's Emissary creates hard lock
I had a creature with trample (from Shadow Spear), attacking someone with Serra's Emissary with protection from creatures declared. Serra's Emissary blocks my creature with trample. When I try to assign damage, it tells me 0 for both the blocking creature and the player, which causes me to not be able to click/tap "Done". I'm now hard-locked out of the game.
1 vote -
error with cards that pull lands from deck
I am not able to use bushwack and other cards to pull land from my deck. None of them work since this update.... I do have plain lands in my deck....
2 votes -
Chizak, Apex Arachnosaud bug
Cool, i got ninja-blocked by Chizak, Apex Arachnosaud because its ward animation stops it from having a reach animation. Great.
2 votes -
Brako, Heartless Hunter
With Braco the Merciless Hunter on my field, my opponent had a 2/3 and a 4/3.
I removed the 4/3 with Scorpion's Poison Needle but Braco's effect was not triggered.
I believe it triggers because the maximum power died.
If this is a bug I would like my entry fee gold back.
4 votes -
Liliana Vess / Challenge III Bug
Liliana Vess / Challenge III Bug.
Im in the middle of the Fight. Its the Turn of the Bot. but It wont play any cards... and there is no time penelty?!?! wtf.
I waited 15min in the screen atatched to this post... nothing happend the bot refuses to play a card.....1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote -
プレオーダーを2回受け取ってしまいました
プレオーダーの商品を2回受け取ってしまいました。
本日日本時間の23時頃、MTGAを起動したところ、プレオーダーを受け取りました。領界路の彼方50パックとゴールデンパック5パックのセット、およびプレイインポイントやドラフト券等のセットになります。
その後、届いていたメッセージを確認したところ、プレオーダーが受け取れていない旨のメールがありました。表示のバグかなにかで受け取れていなかったのだと思い、受け取ってパックを確認したところ、領界路の彼方103パックとゴールデンパック10パックを持っていることになっていました。103パックのうち3パックは全員に配られたものだとは思いますが…
確認していませんが、おそらくプレイインポイント等も重複して受け取っている状態なのかと思います。すぐにアプリを閉じたため、開封等はしておりません。
アカウント停止等のペナルティがあるのか、買った分は開けていいのか、回収を待ったほうがよいのか、判断がわなりません。対応していただきたいです。
2 votes -
Huntsman's Redemption Lore Counter bug
When playing The Huntsman's Redemption, often times all Lore Counters will activate immediately as soon as the spell is cast, and in reverse order. First I'll be prompted to give 2 creatures +2/+2 and trample (lore counter 3), then I will be prompted to sacrifice a creature to find a creature from my library (lore counter 2), and lastly the 3/3 token creature will be created (lore counter 1). Obviously this breaks a core mechanic of the card, namely being able to use the 3/3 token as the creature to sacrifice, and breaks the meta of my current green deck…
1 vote -
Can't get 6packs gained at pre-release
I joined pre-release of Spiderman last week and I was able to get 6packs of Through the Omen Path at MTG arena.
I started MTG arena today and got mail that says, 'you gain 6 packs for joining pre-release'.
But I can't find any packs at my account.1 vote -
Cards disappearing during draft
This is a bug report, not a product suggestion. Whether or not you want the product to do this, I am unable to replicate it thus far.
Steps/description:
During a through the omenpaths pick 2 draft, pack 2 pick 2 I selected two cards. Shortly before time ran out, the selected cards disappeared and two other cards were autoselected for me. I am unsure if all of the cards disappeared and were replaced with other cards or if the selected cards disappeared and two of the remaining cards were autoselected, as time was very short, leaving me stuck with two…3 votes -
アリーナアンソロジー３を購入しました
一部のカードが反映されず使うことが出来ませんので修正をお願いします。今回はイベントで使いたいカードがあったので気づきましたが、以前のアンソロジーセット購入でも気づかずにカードを損失した可能性もあるのでしょうか？
1 vote -
プレオーダーで50パック購入しましたが、100パック開封できました。ゴールデンパックもいつもは5個なのに今回は10個でした。
プレオーダーの50パックを開封後、ゴールデンパックを1パック開封しました。
その後にメールを3通開けたところ、50パックとゴールデンパック5パックを受け取る通知でした。
既に開封済みなので通知を後から見ただけかと思ったのですが、さらに50パックとゴールデンパック5パックを開封できてしまいました。バグかと思います。
5 votes -
surgical exrtaction cast interrupted
Playing against oops all spells i was unable to cast surgical neither for phyrexian or normal mana, Shortly after i chose my target, the spell was canceled; happend thrice before my time ran out. Is this a common occurrence? i've never encountered that bug before.
1 vote -
Traditional Draft uses Draft Tokens, Pick 2 Does not allow use of tokens
as the title says, Traditional Draft can use Draft Tokens on to get into a draft for "Free", But the Pick 2 Draft does not allow use of draft Tokens.
3 votes
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