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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3195 results found

  1. White Auracite doesn't trigger under certain conditions

    In a game with a large number of creature, artifact, and enchantment tokens produced by a combination of Adagia and Extravagant Replication along with multiple Replicating Rings, as well as several tokens of Banishing Light, on entry White Auracite did not trigger an exile prompt.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Landfall Land drop based Decks are too powerful and stupid

    Turn 2 Landfall Death. Fun! You are making this even more powerful with the new releases. Roughly 50% of opponents are running this EXACT SAME deck. This is worse than Red Aggro! Mossborn Hydra is the worst offender, but Chocobo and others are just as bad. Is literally impossible to beat unless you get perfect removal cards multiple times in a row. I refuse to play against these decks anymore until you fix this craziness. I just call them out in comments/emotes and scoop. Needless to say ranked play is completely NOT HAPPENING! Try surviving a 20/20 w/Trample on Turn…

    1 vote

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  3. Add Hotkey For Manually Reordering Triggers

    Hotkey Suggestion: Add a hotkey for the existing "Auto Order Triggered Abilities" setting.

    99.99% of the time auto-ordering works great and I never have to think about it. However, there are occassionally interactions that I have to remember to turn on manual triggers for (which is about ~5 clicks or 10-15 seconds to toggle) because they don't get ordered as expected.

    For example: If you put a ghostform counter on a creature using [[Kaya the Inexorable]]'s +1 ability, and then exile that creature while [[Kaya, Spirit's Justice]] is on the battlefield, the default trigger ordering doesn't transform a token you…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Premier Draft Deck Building Screen Issue

    On the deck building screen for the currently ongoing Avatar Premier Draft, if you edit your deck and then move to the deck details screen, you will no longer be able to return to the editing screen, and the only way to return is to select Change Deck.

    4 votes

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  5. echos of eternity card causes crash

    if more than 1 copy of "echoes of eternity" is played, the game will pause animations for a moment. i then get an error message saying "unexpected: match complete". which results in a loss. all updates are current. i am unsure as to why this happens. i have seen other cards that copy multiple times play out perfectly fine.

    1 vote

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  6. store crash

    Crash when Entering Store - the screen for the store never opens, the game just crashes and closes. Can't make any purchases.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  7. Unexpected loss when doing thassa's oracle - tainted pact combo

    played Thassa's Oracle in my fourth game of the brawl metagame challenge. In response to the trigger I played Tainted Pact. Since I had 60+ cards remaining in my deck, I let the rope die and it automatically declines every card and sends my deck to zero. Opponent had only red mana and no counterspells in their hand (I checked with duress). Suddenly, in process of declining cards, the game said I lost. I don't know what happened but I surely think I should've won the game.

    2 votes

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  8. BUG: Second Long Disconnect in Loading Screen gave 2 losses

    My phone screen (Android) darkened because of the long loading time into the round. I got disconnected by that resulting in the game counting it as a game loss for the Event. When i loaded back into the game I was back in my match. I lost that match and the game mistook that for my second game loss when it should have been the first. Two game losses for one match is very frustrating please fix this.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. disconnect issue

    Why is it right before I am winning a game on draft limited (Avatar) i get kicked out of the game. can u please fix this annoying ddos. ppl abusing it to save gems.

    please give me my gems back for the draft. its rly annoying. I cant even post a screenshot because how would i know when i get kicked out ( oh later i found out that i get a lose for a win aswell.....

    1 vote

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  10. 5 konas in opponents deck

    After exiling one with decadent dragon instant side, my opponent played 4 copies of kona. As a result his deck had 5 copies for the card as it didn't remove from his deck the copy I exiled. On mobile app

    1 vote

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  11. Elfhame Achievment not triggering

    On mobile the Elfhame Holiday Achievement tasks is not triggering/tracking my progress. I’ve played over 10 games and am using a deck with 34 elves. I’m playing historic, but the tasks doesn’t specify that the games need to be a specific format.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Bug

    Instants and counter spells constantly fail to work appropriately in brawl. My priority was skipped for opportunities to use counterspells and fights spells. If the game is this bugged it's hard to want to continue playing at this point. Games have no integrity anymore.

    1 vote

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  13. Chocobo styles

    Bought the ff chocobo bundle styles and they didn't show up. I tried restarting the app, checking my mail, and repairing the game files and still nothing

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  14. Can't open cosmetics

    The game crashes when I open the cosmetics section of the shop

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. Tutorial Fairy Reappearing Every Return to Login

    It's quite simple. After the last 1 or 2 updates, I now get to hear the lovely voice actor of the Tutorial Fairy, repetitively. Please don't make me hate her.
    Any time I return to the menu, she comes back with her grand 'ol antics again!
    Please.
    It's nearly Xmas.
    How do I, "turn it off and back on again"?
    To quote one of Bruce Willis' famous female costars...
    "PLAYS HALP!"

    ...for the love of all that is UNholy.

    I thank you,
    -Kayla

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Avatar issues

    Toph profile avatar does not show up in game.

    3 votes

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  17. Pyrokinesis Bug

    In a match again Zecheriah_011, I played Pyrokinesis from hand by exiling a red card. I assigned three damage to a creature and one to another, which should have destroyed both. There were no mitigating factors in play. No damage was dealt, but I still lost the exiled card and Pyrokinesis.

    2 votes

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  18. maelstrom pulse

    Maelstrom Pulse on two Tolarian Terror triggered Ward TWICE (opponent had two I targeted one).
    But...
    "Maelstrom Pulse has only ONE target. Other permanents with the same name will be destroyed even if they have hexproof or protection."
    And Ward says
    "Whenever this creature becomes the TARGET of a spell or ability..."
    So why was I forced to pay for both Tolarian Terrors when I only targeted ONE with the Maelstrom Pulse?
    Clearly a bug/incorrect coding.

    1 vote

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  19. Emperor of bones - Bug

    When creatures are sacrificed at the beginning of the next end step as stated on emperor of bones, any triggered abilities of their death are not triggering. The creatures do have a finality counter on them. Which would exile the creature if it were to be put into a grave yard. But the creature wasn’t exiled. It was sacrificed as stated by the card. Even if the creature dies in combat the ability should still trigger because the creature died. Then is exiled before entering the graveyard due to finality counter.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Authority of the Consuls and Enduring Innocence bug

    Reproduction Steps:
    1. opponent plays Authority of the Consuls
    2. Play Bartolomé del Presidio
    3. Play Enduring Innocence
    4. Sacrifice Enduring Innocence

    Expected Behavior:
    Enduring Innocence comes back as an enchantment and no life is gained.

    Actual Behavior:
    Enduring Innocence comes back to the battlefield untapped as an enchantment, but the opponent gains 1 life.

    2 votes

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MTG Arena Bugs & Product Suggestions

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