MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3193 results found
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2 votes
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Blightwing Whelp not working correctly.
I am playing Pioneer Format on a new iPad. Tried fixing game files. When my Blightwing Whelp damages the opponent (who has poison counters) I only seek a card the first time. Every subsequent attack the pop up saying seek a card comes up, but I don’t actually get a card. Except the first time I attack with it in a battle. Not sure if it happens in other formats?
1 vote -
Painful Quandary - Bug
There seem to be a bug with the painful quandry card in which if the card gets fired off first on a stack of effects it doesn’t resolve. I believe it’s linked to the new avatar cards and my guess is there’s a small conflict resolve error that needs to be adjusted. I was playing against someone with a shrine based deck and they would lay spells and it would trigger but their life wouldn’t go down. I didn’t think to grab a video until after because I was playing on my phone, but should’ve easy to recreate: painful quandary…
2 votes -
Game says I can't lose my rank badge until the end of the season, but each time I lose too many matches, I do lose rank badge.
The game gives hints and notes before a match, and one was that I cannot lose a rank badge after obtaining it, until season ends. But I keep losing rank every time I lose a match.
2 votes -
Winter Achievements bugged
I built a deck containing over 20 elves while having the festive fighter title equipped and neither "Elfame Holiday" or "Decorated Duelist" counted progress off my first game.
It was a ranked pioneer game in which I won. Neither achievement specifies a mode beyond "Games against sparky nor direct challenge count"
I remember a similiar issue during the yargle event, but there were post about it being a known issue and I dont see any such post this time
0 votes -
Can't play my deck in the Brawl event
Hi, I cannot play my deck in the Brawl challenge currently ongoing on MtG Arena.
I've imported a deck and the game approved it but when I try to start a game, I get stuck in “Waiting for opponent” for infinite time, at each try.
When looking at my deck, it looks like no Commander appears in the Commander slot. It should be Saruman.1 vote -
bug with the tutorials
whilst trying to figure out how to access the side board for building decks i clicked a tutorial button hoping to learn about the deck building interface. instead its forcing me to replay the whole beginning tutorial and i cant just skip it for some reason. so if any of you are looking for how to use the interface just youtube it, its easier and faster.
1 vote -
Win game with negative lives
El contrincante pasó a vidas negativas y la partida sigue hasta que él ganó.
1 vote -
Day of the Black sun clearly states creatures lose all abilities until the end of turn so why does Sephiroth ability still trigger?
I cast Day of the Black Sun for 3 on a board that had Sephiroth and when he went to the graveyard his abilities still triggered even though day of the black sun clearly states on card loses abilities until end of turn. This is a huge bug and really needs to be reviewed. I lost a game I should have won because of this mechanic that should be clear if creature does not have abilities on board, they should not trigger when they leave.
1 vote -
Standard ranked....
So I've been playing on here for weeks now, and I was really excited to use the starter decks to gain "rank" up to the platinum level. As soon as I made it into the LOWEST level of platinum, I am getting utterly destroyed by players with way more time and money invested. I am only winning one or two games for every 10-12 games I play. How am I supposed to continue enjoying this game if I only show up here to get destroyed by high-level players? Go ahead and look at my game history and you'll see it…
2 votes -
Bug that allows endless loop of life gain and damage to opponent
I just played an opponent how had the cards Starscrape Cleric and Bloodthirsty Conqueror. As they would gain life, they would do damage to me. Then once they did damage to me, they would gain life and the cycle would repeat endlessly until I was dead. I feel like that this was not meant to be allowed as I literally couldn't play anything and just lost without even playing any card. Please look into this and fix it. Thanks!
3 votes -
oracle of mul daya is not triggering landfall
Not sure if a bug, asked some AI, it said it should trigger it. Which is what I expected. But in Arena (PC) it did not trigger landfall for me, so here we are.
1 vote -
Force of Negation will not redeem with mythic wildcard
force of negation will not redeem with mythic wildcard
I have clicked on not collected, mythic rarity, instant
Force of Negation appears. When I click on craft all, it then tells me not enough wildcards- you do not have enough wildcards to finish this deck.- Rare Wildcard:13 votes -
Some way to stop the afk timer while the stack is resolving
I have lost a few game because of inactivety due to the timer running out while the stack is resolving
Most recently the stack had 185 actions to resolve and I couldn't do anything to stop the AFK timer from counting down while the stack was resolving
I play mostly on android
1 vote -
Card sleeve bug
A all black sleeve appears in my collection - trying to use this sleeve crashes the game.
1 vote -
Never Got Priority
bfj seam ripped my fog bank, even though I had 2 untapped islands and a Dive Down and an Offer in my hand. Never got priority to respond or counter the spell.
1 vote -
Losing due to oppenent comboing even though I had the win
Why do I time out and lose my turn when my oppenent combos when I habe no interaction but could've won the game?
1 vote -
brawl
Does brawl actually follow color identity? According to 903.5d a if im playing a commander with green white color identity they cannot play the card arid mesa. Because arid mesa produces red or mountain. Please fix this.
1 vote -
Server connection
Was disconnected from game almost immediately, then upon re-launching the client was forced to wait two minutes for nothing to happen. (It's possible it would've gone on indefinitely.) After re-launching a 3rd time I was already three turns behind and on the verge of being forced conceded.
1 vote -
Graphics.issue
I keep getting random graphical errors and performance issues similar to some old memory issues on old devices. I'm on a samsung fold 7 and have also had similar issues on my tab 8 ultra. I have also gotten the text errors and issues where the game hub doesn't load or takes forever and you get stuck on a black screen of doom. The only fix to get past the black screen is to delete the game and re-download.
1 vote
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