MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9376 results found
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Can't Login
Authentication timeout. On both phone and computer. Even pausing my VPN didn't help.
7 votes -
Click Cancel(mouse) fails / ignored.
At times clicking the "Cancel" button in the UI does nothing.
1. I see the "Cancel" button flicker / change.
2. I heard the audio when the cancel gets clicked.
3. It will force me into the match / The UI for the canel randomly disappears & forces me into match.
4. It might cancel and just record a loss.Please stop using AI..
1 vote -
Exalted triggers even when creature with it is face-down
In a Arena Cube match the following situation occurred. Opponent played Tajic, Legion's Valor and attacked only with the creature it generated. The attack prompted an instance of Exalted on the stack with the image of Ignoble Hierarch, even though the opponent only had a face-down creature on the board. I don't understand how this could have happened - my only guess is that the face-down creature was actually an Ignoble Hierarch, but somehow his Exalted ability still triggered.
2 votes -
cyclonic rift bug
Cast cyclonic rift for its overload cost on my turn while the opponent was tapped out and did not cast any interaction. Rift resolved and his board was not returned to hand, resulting in my loss on his turn.
2 votes -
2 votes
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Weekly Win Rewards did not reset properly last week
Last week my Weekly Win Rewards didn't reset at the proper time, instead I had to wait a week more than the normal time for them to reload/reset.
It's particularly upsetting since this is the first time I buy the Mastery pass and because of this bug I'll end the season a few levels lower on Mastery than I would have otherwise.
I would really appreciate if somebody from the team actually contacted me about this.
3 votes -
Äther absaugen gibt trotz splitterreich nur eine Karte Effekt sollte verdoppelt werden
Äther absaugen gibt trotz splitterreich nur eine Karte obwohl Effekt sollte verdoppelt werden
1 vote -
Elesh norn + elspeth conquers death
Recently playing a cube draft event i was owning an Elesh Norn and played later an Elspeth Conquers death but the triggered ability triggered only once, even when my opponent controled several permanents. It is difficuly to draft well with this bug errors
1 vote -
antimaleficio duda/bug
Tenia un 'Orbe de los dragones de jade' con el cual juego un 'Bocahumareda salvaje'.
El juego me pone la animacion de que tiene antimaleficio, pero fue destruida porque fue objetivo de un conjuro con efecto de 'destruye la criatura objetivo'.
Hasta donde yo entiendo no debería ser posible, no?1 vote -
Losing game because afk while opponent rosolves his chain (340+) witout possibility of reaction on my part
I'm Losing game because afk while opponent rosolves his chain (340+) witout possibility of reaction on my part
My time is running down while my enemy resolves a 340+ chain instead his time1 vote -
Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect
2 votes -
Reptilian recruiter
Reptilian recruiter r was played in my last game and its ability was bugged, it allowed the player to recruit outside its ability capabilities of power 2 or less and recruited my 9/9 altanak, the thrice called.
Please fix this bug
1 vote -
Cards not in my deck are in my deck when playing
I have a “dragon” deck with red/white/blue, no cards exist that can “create” cards into the deck during gameplay. I have had cards with the wrong colors (black/green) appearing in my deck during the game. Totallly bizarre and has cost me a couple of matches
1 vote -
Stuck to the side
Cards don’t go to game-mat, instead Stuck on side
Can’t get past second to last level of the tutorial2 votes -
swiftfoot boots and systems override bug
Swiftfoot boots artifact makes a creature hexproof. However, the artifact itself is not hexproof. Artifact removal should work against it. Using systems override directly on the swiftfoot boots is BUGGED and doesn’t work, the game assumes that the artifact itself is hexproof and cancels the spell. Has happened to me twice now.
1 vote -
Princess Takes Flight + Garnet, Princess of Alexandria is bugged
My opponent played "Garnet, Princess of Alexandria" once to remove a lore counter from Princess Takes Flight. It removed it and on their next turn my opponent was (correctly) able to exile a creature.
Unfortunately, after destroying "Garnet, Princess of Alexandria" on my next turn Princess Takes Flight became "stuck" in a state where it displayed a single lore counter, but never advanced it on turn and my opponent was able to exile a creature on every subsequent turn.
This is the 3rd time I've experience this behavior and there's been at least one prior report of this bug.
1 vote -
impossible to pass tutorial IV on any platform, the graphics glitch out
Tutorial IV is impossible to pass, the graphics glitch out and unable to select cards.
I have tried this on iPad, iPhone, Android Tablet and PC same glitch on all platforms.4 votes -
Prismatic Ending Bugged
Cast Prismatic Ending x=3 on a permanent using WRUB. Added the mana prior to putting Prismatic Ending on the stack. Game produced an error stating it wasn't enough mana requiring a 5th mana to be spent. The permanent would be expected to resolve under the situation when X=3 and 4 different colors of mana were spent.
1 vote -
New additions to arena
Hello. I have a few things I’d like to suggest. First, can you add commander to arena? It’s my favorite format of magic. Second, can you include collabs that you made in physical cards but not in arena (Jurassic Park, Doctor Who, Fallout, etc.) lastly, it is frustrating beacause I want a deck off of Gishath, sun’s avatar but continually don’t get him it LCI packs. Could you add a feature where players can browse, search and buy individual cards. My suggestion for an average price per card is 500 coins or 10 gems. Thanks
1 vote -
Braided Net Stops Syr Vondam, Sunstar Exemplar Death/Exile trigger
There is a bug with Braided Net and Syr Vondam, Sunstar Exemplar. The death trigger is NOT an activated ability and yet braided net stops this interaction.
1 vote
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