MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3205 results found
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Earth kingdom protectors effect not working
Attempted to use Earth Kingdom Protectors effect multiple ways and there never is an activation option for the sacrifice effect, rendering the card an effectless 1/1.
1 vote -
Rng Rigged Shuffler
Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
I hope their investors lose money and MTGA shuts down forever for being garbage.todavía no paro de perder en…
2 votes -
Sliver Cascade
First Sliver Cascades once then next sliver did not cascade. Also graveshifter did not see my commander in the graveyard when i cast it from hand. Had maskwood nexus out not sure if it effects it.
1 vote -
Infinite loops dopplegang storm chasers talent
My idea is to stop using MY timeouts when the opponent is in an infinite loop. How is that MY fault they are taking a half an hour with dopplegang and stormchasers talent? I lose because they take too long? What kind of system is that?
1 vote -
Quick Draft UX Feedback: Earlier Countdown Timer + Upcoming Set Preview
No "Ends in" timer appeared on the Quick Draft tile before the set rotated out. Other players have reported the same issue. For a paid event format with a predetermined rotation schedule, this information exists server-side and should be surfaced on the client with at least 48 hours notice.
Additionally, there is no in-client way to see what Quick Draft set is coming next. A "Starts in X" label on the upcoming set tile would solve this and is clearly feasible given how other events already display start timers.
These are simple UI changes for a paid event. Both should…3 votes -
no countdown
The TMNT quick draft never had a countdown timer so i purchased one last night to come play today to find out it was over with haven't even played a single game
3 votes -
Product suggestion
We need a bullet style format. Quick as possible. Punishment for taking too long to do turns, pair them with other players that excessive amounts of time. Match making based on quickness, or rewards for quickness.
Roping or timing out has become a tactic to make the opponent quit, playing annoying decks like mono black or blue to "control" while taking excessive amounts of time with the only goal is to make the opponent quit. It's terrible for the casual player and it almost makes me not want to play when I take less than 10 seconds to do a…1 vote -
Magic Arena, can't log in
after my last match today i simply wasn't able to connect to the game again, i get "Unable to login authentication failed for ********: Timeout"i tried reinstalling the game and some other trobuble shooting but nothing seems to work
7 votes -
Game loses connection
On android mtg arena looses connectivity anytime you minimize it it doesnt matter if it's only for 1 second. Also what's more irritating is that if you have your android device to automatically connect to wifi if you are playing arena on 5g and you come in range of a saved wifi network when you automatically comment the game crashes as well. You have to close arena down reopen it just to be logged back into the match you were playing before the problem occurred just to be 2 or 3 turns behind having done nothing to your boardstate nor…
1 vote -
No End of Event Warning Quick Draft TMNT
No countdown warning for TMNT quick draft. I drafted a deck last night thinking I had time to play it out and didn't even get to play a single round!
2 votes -
Account-specific -32603 crash — one account works perfectly, $3k main account dies on same server
This is not generic feedback. This is a reproducible account-specific backend crash on your end.
Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
This is clearly your backend choking on something in my account data.
Please escalate this ticket to engineering immediately instead of sending me to the…1 vote -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
Skipping steps after sneak attack
Sneak ability on stack, acceptere sneak Resolve, didnt get chance to respons after. Playing on android Phone, unable to capture lige.
Loosing match in ranked pick two draft1 vote -
“Unable to Login Authentication failed Timeout”
Have gone down every troubleshooting rabbit hole I have control over - this is happening from different networks, different devices, but from the same account - friend's account is fine
Looking at the logs, I'm not sure if I'm seeing a cached reattempt at connecting to the same front door? Either way, there are multiple posts on Reddit and here that are having similar account-bound issues.
277 votes -
Stop rigging the deal
Every single time I get to go first you give me absolutely nothing as far as cards go in my hand. I can't do anything and when it's the opponent's turn I get 15 freaking land in a row. What the **** is going on. This game is so rigged. It's not even funny. Stop forcing me to play against the same decks over and over and over giving me no cards so they can just play all their creatures and win the game every time it's f****** pointless wasting everyone's ******* time deal it fairly and stop dealing me…
1 vote -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
2 votes -
bouncing
today every time i get a permanent bounced from the field either by my own effect or my opponents the permanent stays in play but I can no longer use it. Not only causing me loosing the game but also creating situations where it is impossible to continue playing. Also boseiju does not work or any effect that destroy enchantment works.
1 vote -
Can't login
I cant login, it appears the following message and it seems to be loading but it doesn't happens anything. Same with Android or PC.
I tryed uninstalling but nothing.4 votes -
GreError
Bug Report: Attached are images of the game state as I cannot find where the logs save on a Pixel 9.
1 vote
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