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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10145 results found

  1. Draft deck wont submit

    I drafted using my android phone of the new set. When I went to submit my deck it said it was invalid. I've tried the fix a bug reload option a dozen times, between my phone and my apple tablet and nothing has fixed it. The system seems to be hung up on the lightening strikes I drafted. I would love to be drafting this new set as it looks like I'd spend money on it and did for the initial draft. But at this point I'm about over playing this game.

    1 vote

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  2. Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?

    I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.

    That would be a tremendous help for:

    a. visualizing what kind of decks I could build;
    b. using the same spreadsheets I use for my paper decks with my MTGA decks;

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Planetarium of Wan Shi Tong - double use of once a turn mechanic

    I'm pretty sure I've used the "Forensic Researrcher - blue / tap to untap perrmanent or collect evidence 3" to use the ability of the "Planetarium of Wan Shi Tong" to cast a creature from the top of my deck for no mana cost twice during one turn by untapping it. Planetarium says that ability should only activate once per turn.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Master Pakku Translation Bug

    I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku

    In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord

    4 votes

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  5. Payment Widget doesn't load

    When trying to purchase Gems via the Mac app, the app loads a spinner that says connecting to server. It never leaves the page and I need to exit.

    1 vote

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  6. Game keeps kicking me to the lobby

    I'm going to keep posting about this until it gets fixed.

    I get kicked back to the lobby several times during a game. This causes many other issues aside from the sheer annoyance of it. Controls often break when I come back in (e.g, cannot click individual cards to attack), my timer starts to run out and sometimes I've lost my turn or even the entire game due to this. Managing time becomes impossible. It's difficult to manage responses when you get kicked out constantly. And, IT'S ANNOYING AF.

    I know I'm not the only one experiencing this. The game…

    3 votes

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  7. Auto Pick Bug

    the AUTO PICK in draft when you are AFK is working wrong. The auto-pick before spiderman was good and pick cards that share your picked colors, now the AI pick other colors.

    2 votes

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  8. Survival stun counter

    I had a Glimmer Seeker into play; opponent used -2 of Kaito, Bane of Nightmare on it during his turn; tapping it and putting two stun counters on it.
    During my turn; the "Survival" didn't trigger even tho Glimmer Seeker was indeed tapped.
    I was not able to find a ruling saying that a stunned creature doesn't trigger it's "if tapped" effect.
    If such ruling exist; then I apologise for the wrongful bug report.

    1 vote

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  9. Earth kings lieutenant

    Earth kings lieutenant does not give all ally creatures a +1/+1 in play. I suggest removing him from your deck or have him fixed. IOS platform

    1 vote

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  10. Button to play and keep cards not appearing

    I was on the play but couldn't select play, only draw, then when I drew couldn't keep my cards as the only visible button was mulligan. I literally just opened the client, started a game and got this, no special set of steps.

    1 vote

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  11. Rot-Curse Rakshasa rewnew ability circumvents hexproof.

    Rot-Curse Rakshasa's renew ability seems to resolve even if all targets have hexproof resulting in a decayed counter being placed on the creature with hexproof.
    Relevant factors
    -Standard Brawl
    -Creature was given hexproof using [[magic damper]] that was cost reduced using [[Eluge, the shorelesss sea]].
    -The ability resolved due to the time rope being ran out.

    1 vote

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  12. Partner commander bug

    Was meesing around building for the midweek event, building Sokka, Tenacious Tactician It seemes exiting the deck construction screen caused a bug.

    On android, current patch, Galaxy S22 Ultra

    Steps to recreate:
    1 - Exit deck construction by clicking anything but the 'done' button.
    2 - When re-entering the deck construction menu, the slot for a partner commander becomes available.

    Things I tried:
    1 - I was able to (and I had to burn a wildcard :( to test this) add an Ishai, Ojutai Dragonspeaker as a partner commander.
    2 - Removing the Ishai gave me either: two slots for…

    2 votes

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  13. Modern Horizons 2 Limited Events/Draft

    Dear MTG Arena Team!

    I would like to inquire whether a Modern Horizons 2 Draft will be offered in MTG Arena in the foreseeable future. I have noticed that many cards from Modern Horizons 2 are already available in the client, which is why I am wondering whether a corresponding Limited event is planned or whether a date has already been set.

    I would greatly appreciate a brief response regarding the current plans.
    Thank you in advance for your time and support!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  14. Ward warning with Redirect Lightning

    My opponent controlled a creature with Ward 2. They attempted to kill my creature with a Blasting Jelly. I had one mana open, and paid 5 life to cast Redirect Lightning, attempting to redirect the ability to their own creature. The Arena client gives me a warning when I click on their ward creature that says if I do not pay the ward, the spell will be countered. I dismiss the warning and do it anyway, my spell resolves without any ward triggering, and their creature takes 5 damage.

    My understanding of the rules is that the play itself is…

    3 votes

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  15. Error after resolving The Secret of Bloodbending

    After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.

    2 votes

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  16. Error after resolving The Secret of Bloodbending

    After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Error after resolving The Secret of Bloodbending

    After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.

    2 votes

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  18. Zuko, Conflicted formatting of text does not include line breaks between modes

    There are no line breaks between the modes that you choose on Zuko, Conflicted. It looks terrible.

    2 votes

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  19. {BUG]Earthen Ally

    Japamese card text wrong.
    adjustment value +1/+1
    +1/+0 right

    3 votes

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  20. Lorwyn: First Light arena rewards

    I've bought "Lorwyn: First Light" on the D&D beyond site and i can't receive my card sleeves in mtga...

    1 vote

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