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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3205 results found

  1. Girst, The Hunger Tide Solemnity Bug

    When you have a Solemnity in play and Grist, The Hunger Tide enters currently on Arena the Grist dies, but it should not because it is a Planeswalker at that point.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Dovin's Veto

    hello , i wrote to you for signal a bug or a cheater , he played collected compagny i had dovin veto in hand and i can't react

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Disconnect on wifi SSID switch

    My home network has 3 bands, 2.4GHz, 5GHz, and 6GHz on three separate SSIDs. While in a game and my phone switches SSIDs, it will drop the connection to the game.

    1 vote

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  4. It's not possible to get Escape Tunnel from TMNT packs

    I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  5. Lightning Helix

    A spell that deals damage to a single target cannot be used directly on the opponent.
    ( Lightning Helix - Jeskai Revelation)

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Incorrect interaction with Shardmage's rescue

    I cast Shardmage's Rescue (with flash) in response to my opponent targeting my Veteran Survivor with shoot the sheriff. My Shardmage's rescue should have given my creature hexproof, which would have made it no longer a valid target of my opponent's spell. However, both effects resolved and my creature still died, even though my opponent's spell should have fizzled.

    I am playing on Android.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. South Wind Avatar's life gain trigger didn't happen on other creature's death, lost me a draft because of it.

    South Wind Avatar did not give me life when a creature died and i lost a draft because of it.

    Title.
    Opponent swung with all.
    Traded Zog for his Zog(should have gained 4 life, but gained zero, putting me at -3 instead of +1)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Tokens blocking

    Can we please have a mass one to one block I’m tired of losing because yall don’t know how to fix it. If there’s a lot of tokens you run out of time blocking them. I lost a ranked game because of this and next turn I would’ve won because I had more but the game won’t let you block all before losing time. Please for the love of god fix it.

    1 vote

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  9. Cannot play Alchemy Ranked

    I'm facing weird problem. I got unlocked the possibility to play the alchemy ranked, but when I select the alchemy ranked and trying to hit the play the button doesn't do anything. I selected ptoper alchemy deck but im not able to join any game. The standard deck ranked game is the only one which works. The standard deck option has some blue ! Icon on it but without any description, so I'm not sure if it's somehow connected or not. I thought that maybe I have to play some more of the standard rankeds, but I did play many…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Golden Pack Gave Banned Card

    I just purchased 10 packs to get a golden pack. When opening the golden pack I received Screaming Nemesis, a banned card..... Disappointed!

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  11. How you end up with a deck with only non lands...

    share the algorithm behind the drawing??
    Why does it feel 2/3 games is determined based on how poor you draw lands? last game again, 27/40 cards drawn... 15!!!!! lands out of 17... and if that would be a 1 off.... my god this is so poor and not even close to normal distribution and even further from actual gameplay....

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. German translation for "Elspeth, Sun's Champion"

    The +1 ability of Elspeth says "Put three 1/1 white Soldier creature tokens onto the battlefield." It does so in paper and in the english version of Arena. But the german Arena version of her translates to "Put two 1/1 white Soldier creature tokens onto the battlefield." (Both of the Pioneer Masters and the Bloomburrow Commander versions). Even though the ability creates three 1/1 white Soldier tokens the stated number of tokens is still wrong. Nothing big but I figured I share it here.

    2 votes

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  13. Game Crashes

    Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.

    Deck
    1 Unlicensed Hearse
    3 Infernal Grasp
    2 Voltage Surge
    4 Sheoldred, the Apocalypse
    2 Sheoldred's Restoration
    4 Liliana of the Veil
    2 Tear Asunder
    4 Titan of Industry
    4 The Cruelty of Gix
    4 Bloodtithe Harvester
    4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
    4 Swamp
    1 Mountain
    1 Boseiju, Who Endures
    4 Haunted Ridge
    4 Deathcap Glade
    1 Rockfall Vale
    4 Ziatora's Proving Ground
    4 Sulfurous Springs
    3 Karplusan Forest

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. desconnection

    I was playing in Arena and the game stopped to work, in the midlle of one event. Due to the issue I have lost not only the game but also the possibility of going on in this event. Besides that, I was winning the game. I Have attached one screenshot. It was strange because i was able to open the menu and the sand wathces were working, but I couldn't exit, reconnect...

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  15. Leader's Talent

    Leader's talent did not trigger the life gain when a creature with a counter died to double strike. I should have gained enough life to survive normal combat phase and then hit back. This was on android.

    1 vote

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  16. bots to be banned and scripting to be disabled.

    If to look in to game Enhanched Player logs - there is a enormous amount generated names, which are used, while decks in those bot-scripts used are overpowered combinations, giving the decks uneven win chances as computer-driven game is more steady than human making a mistake here or there.

    So my question is - will WoTC do anything in near future to disable scripting and use of bots - along with officially denounce - WoTC using bots by himself.

    According to AI analysis - BOTS use millisecond precision in actions, where as human reaction time most cases is 200ms or…

    1 vote

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  17. App only works on mobile data

    Followed all the suggested fixes, but no change. I'm not burning data just to complete the asset download; please fix this so it'll run via wifi as well.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Quest and reward gold is not added to my gold total

    On iOS. Every time I am awarded gold it does not add to my gold total. I repaired the game files, logged out and back in, but the gold is still missing.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Vito, Thorn of the Dusk Rose

    Bug with Vito, Thorn of the Dusk Rose - Ability is 5 mana no tap required. If used, cannot block, if assigned as blocker cannot activate Ability. Appears to be coded as if Ability taps card.

    1 vote

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  20. shuffling doesn't work you need to fix this

    How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands.…

    1 vote

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MTG Arena Bugs & Product Suggestions

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