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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10141 results found

  1. Disable meta-decks from Standart ranking

    Perhaps Wizards of Coast would consider in Free-to-Play - players could have competive Ranked play, by disabling use of meta-decks (relaying on Planewalkers/Artifact-cycling/Firebending/new bending builds/Life gain-loss etc) completely moving them in to separate section in whole as Meta-play or Pro-play tier or something like this.

    It leaves, those tho would enjoy free-to-play in position to play versus overwhelming decks, which they have no chance to compete with.

    Along with Planewalker's should have "Indestructibe" flag removed - some of them appear to be close to impossible to get off of table. Not be only "exiled" and deathtouch should work on them…

    1 vote

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  2. I can't acces the MGTA store

    I'm having a problem with accessing the mgta store. When I click on store-gems-purchase the page then gets stuck forever on "waiting for server", instead of going to the payment page. I use a MAC . As a result i can't purchase any gems which in the long run will leave me uncompetitive. I haven't found any workarounds.

    2 votes

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  3. Stuck attempting "Retrieving asset manifest"

    Mtga on a Google pixel 8 pro. Seems the problem is spread over many different device types, and platforms. Rebooting the phone and restarting the app have done nothing. Cycled between connection types (mobile data, Wifi) stuck attempting to retrieve the asset manifest.

    1 vote

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  4. Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)

    Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
    This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…

    1 vote

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  5. Qui peut m'expliquer?????

    Bonjour la communauté,

    qui parmis vous pourrez m'expliquer comment, en mode Classement, je peux me retrouver à affronter un joueur rang Mythique #40 alors que je suis à peine Diamant 4?

    Qui en plus plie la partie en 3 tours avec une pioche parfaite..

    C'est simple depuis que je suis passé Diamant, je perd tous mes combats, non pas que mon deck ne soit pas perfomant, mais parce que mes adversaires ont des pioches parfaite en fonction de leurs synergie et que j'ai des pioches qui m'empéche de jouer correctement.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Ligneley de prescience

    Avec cette carte en jeu, je devrais pouvoir lancer mes sorts comme s’ils avaient le flash. Met cela ne fonctionne pas. Impossible de lancer des sorts durant le tour de l’adversaire excepté les éphémères.

    1 vote

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  7. Product Suggestion

    I keep playing games where creature will enter with an entrance trigger giving creatures -X/-X until end of turn, it will be something like -2/-2 for example, but when it enters the entire field of creatures gets swept even though some were 6/6 and other various higher toughnesses, I thought I missed a detail somewhere, but after looking couldn’t find any reason that my creatures should have gotten swept. I thought maybe I missed something, but it has now happened three or four times, I think that there’s some error in the code when it checks the toughness of the…

    1 vote

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  8. Fatal push couldn’t target 2 drop creature.

    I was playing a best of 3 pioneer game and in round two I tried to cast fatal push on my opponent’s South Pole Voyager, but I was unable to target it. I tried passing to my turn and still couldn’t target it, Arena did put a stop on my opponent’s turn as if the spell had a valid target. I was playing this game on an iPad.

    1 vote

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  9. Avatar's Wrath did not work

    Avatar's Wrath did not work when I played it. I selected the creature, but it just airbent that creature instead of airbending the rest. absolute joke of a game to have this issue.

    1 vote

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  10. MAC resolution is cropped still in 2025.

    Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?

    I do not have this issue at all in Hearthstone. It runs almost flawlessly.

    1 vote

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  11. Elven Bow inconsistent cost

    Elven Bow costs an inconsistent amount of mana to create a 1/1 Elf token and attach the bow to it. Sometimes it costs 1, sometimes it costs 2. From what I can tell, there's a "bonus version" of the card with the cost of 2, but there's no way to specify which version you want to appear in your deck, so it defaults to costing 1 except when it's most inconvenient. Or possibly when directly challenging a friend.

    1 vote

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  12. Drafy problem

    bject: Server Error During Premier Draft – Unfair Losses

    Hello,
    I would like to report an issue that happened today during a Premier Draft on PC. During two different matches, the game suddenly showed a “Server Error” while I was inside the match, and I was unable to reconnect both times. As a result, the system automatically counted both situations as losses, even though the errors were not on my side.

    Details:

    Format: Premier Draft

    Platform: PC

    Date: Today

    Issue: Server Error occurred twice during the match, unable to re-enter, both counted as losses

    I kindly request that you review…

    1 vote

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  13. Keep having to hit login, and remember me is always checked when starting Magic Arena.

    Keep having to hit login, and remember me is always checked when starting Magic Arena. How was somebody actually dumb enough to think automatically checking "keep me logged in" was a good idea? It's like some moron assumes everybody has a private device that they play MTGO on. There was no need to update the way logins were set up, unless it's for a shady reason.

    1 vote

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  14. Eathbender Ascension Haste/Trample Confusion

    Earthbenders Ascension w/ 4+ counters gave Haste to the lands that just entered and not trample. Haste tag on card pointed back to the Earthbenders Ascension. Tag on enchantment said trample to the lands.

    2 votes

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  15. Received a Rare in a Mythic Rare Avatar pack

    I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
    PC
    Purchased only 1 pack
    I would like the extra 300 gold I spent for the pack returned to me, please?

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  16. Traditional Standard Event has been missing for 15 days.

    It’s missing on every platform. Has been since the Avatar set released. Just look at the Constructed events tab in Arena to see it’s not there. This is seriously ridiculous.

    1 vote

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  17. Draft deck wont submit

    I drafted using my android phone of the new set. When I went to submit my deck it said it was invalid. I've tried the fix a bug reload option a dozen times, between my phone and my apple tablet and nothing has fixed it. The system seems to be hung up on the lightening strikes I drafted. I would love to be drafting this new set as it looks like I'd spend money on it and did for the initial draft. But at this point I'm about over playing this game.

    1 vote

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  18. Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?

    I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.

    That would be a tremendous help for:

    a. visualizing what kind of decks I could build;
    b. using the same spreadsheets I use for my paper decks with my MTGA decks;

    1 vote

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  19. Planetarium of Wan Shi Tong - double use of once a turn mechanic

    I'm pretty sure I've used the "Forensic Researrcher - blue / tap to untap perrmanent or collect evidence 3" to use the ability of the "Planetarium of Wan Shi Tong" to cast a creature from the top of my deck for no mana cost twice during one turn by untapping it. Planetarium says that ability should only activate once per turn.

    1 vote

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  20. Master Pakku Translation Bug

    I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku

    In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord

    4 votes

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