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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24668 results found

  1. 2 votes

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  2. 1 vote

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    1 comment  ·  Events  ·  Admin →
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  3. Card won’t play because it’s stuck in view

    (Playing on iOS)
    Tried to play a land on my first turn and ig I accidentally played ajanis welcome and then it was stuck in the air as if it was going to actually play but it didn’t and my card was just floating there and became unusable

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Unable to use my interaction

    Playing against Amalia combo, there were 3 triggers on the stack, I chose resolve all because I didn't care about those 3 triggers. Then the stack was updated with new triggers, and I was not given an opportunity to respond to those new triggers, causing me to lose the game. Screenshot attached. Extraction specialist etb triggers were fine, but after amalia etbs I wasn't given a new opportunity to respond. You can see in the screenshot we are even later in the game state and still I am unable to respond. I'm very disappointed with my experience during this qualifier…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  5. Amalia Combo Game crash

    During the play in qualifier, my amalia opponent took us to the draw condition (infinite combo they could not break). However, the game continued the loop for 10 more minutes before being declared a draw. This caused my game to crash multiple times while trying to enter my next match.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  6. old set premier draft

    Hi Arena team

    Can I suggest that when the old sets come back, it is for two weeks each? One week each is too fast, and it is January when people are back to school and work.

    Better to give more time for each set when they revisit.

    1 vote

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  7. Card Art Bug

    All mutate skins have a visual bug to their card art.
    I've noticed the Angel tokens from "Serra the Benevolent" have the same problem.

    3 votes

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  8. Reward draft pack not received

    Did not receive 25 wins draft reward pack

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. cant log in

    cant log in because game cant upload decks

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bug:jump in Spelunking + Wandering

    I played jump in! several times without any problems (LCI release)
    For a new entry I chose pack one: "spelunking"
    Fo pack two, I was given the choice of "Mishra's", "Invaders" or "Wandering"
    I decided to choose "Wandering". Then the client goes back to the home page, and my second pack is not validated:
    When going back to the jump in! menu, I am prompted to "choose packs", again: my Spelunking pack is already chosen but I am not offered the second choice and the game doesn't proceed.
    Restarting the game give me a choice for the second packet again…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Packs

    Packs ARE NOT RANDOM... 20 Mythic Packs and I haven't pulled a single copy of either of the mythic I am looking for. I think the packs aren't random. They are coded to not give you the cards you need / are looking for.

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  13. Harness Lightning Caused Interface to Get Stuck

    I was playing in a limited event and I used harness Lightning. I accidently selected 0 so attempted to go back. After I went back I was not given the interface to select a new amount of energy and was just stuck with harness on the stack . I eventually left the game when I started timing out.

    Log is attached.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Deal with cheaters

    Put in a report button for games. People are at this point blatantly cheating. Forgot to get the player name cause they did it at the end so I can't report them now. Here are some photos of our game. Notice he has an instant card as a trample creature with no power or toughness with no way for it to be there. In the graveyard to confirm he has nothing to allow it the card at the end u don't see is the instant on the battlefield. You will notice it's flashback is also in his hand. It entered…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Ob Nixilis, Captive Kingpin and All Will Be One make an infinite loop

    "Ob Nixilis, Captive Kingpin" and "All Will Be One" create an infinite loop where the player using this combo just continues to decrease your lives until you are dead. No matter how many lives you have there is no possibility of counterplay, you just sit there until they get you to zero.

    This is ridiculous and should not be allowed to continue. I was playing today and had 16 lives until these 2 cards just ate all those lives in a single turn, effectively ending my participation in the game for several minutes.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Necrosynthesis and misery’s shadow not triggering right in brawl

    When playing a recent brawl match I had misery’s shadow out and I had necrosynthesis on my Ayara’s oathsworn. When my creatures were dying they were getting exiled instead of my opponents even though they had nothing on the field that did that or changed the target of my creatures abilities. Also no matter who’s creatures died my necrosynthesis wasn’t triggering.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Will you ever fix anything in this game?

    Seriously, how many years have passed and you don't fix anything. People report the same problems millions of times and you don't give a ****

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Helm of the Host steal pre-combat

    It seems this is an older bug but still isn't listed on the known bug list. I used Capitvating Crew to steal Daxos, Blessed by the Sun with Helm of the Host attached to it. When combat started no token was created. I would have lost the match regardless, but the bug is annoying to say the least. Glad I know it exists now.

    I did check some of the other posts and one player stated that you don't gain control of anything attached to a creature you gain control of. If you aren't in control of it then why…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Scalesoul gnome

    Scalesoul gnome major bug /cheat

    Please explain how he put a 5 mana creature on the field while paying 1 mana and not even the correct colour …

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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