MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9384 results found
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BUG: Death by Vanilla creature achievement doesn't fire
The Death by Vanilla achievement (new in the Yargle Day update) is not being completed even though I have won two games casting only creatures with no abilities. I have also made sure to cast at least 5 creatures each game to satisfy its reqs
34 votes -
25 Dominaria Cards Not Counting for Yargle Day's A Frog of Culture Achievement
I made a Pioneer Deck with exactly 25 nonland Dominaria cards. I played Unranked, lost to combat damage after at least 5 turns and got no credit. I'm trying not to craft more than I have to for what amounts to losing games. Last game in log is the one in question. I recounted the deck, it's 25 cards.
14 votes -
Death by Vanilla achievement not received
After playing 5+ vanilla creatures and winning (2 separate games), no achievement was unlocked. Please fix and reward the players who did it.
27 votes -
Death by Vanilla not completed
Just won a game in which I played 5 vanilla creatures. I did not receive the Death by vanilla achievement after.
55 votes -
No visible end date on events
It would be good to have a working calendar as no games have a time out date/ time on them until 48 hours before close. As no guidance is given until so close, which I really don’t understand the logic of by the way, a working calendar becomes essential. I often find though it doesn’t, like now (as of 8:47 GMT 2nd Sept). Quite annoying when this must be a very easy bit of programming to get right.
1 vote -
Death by Vanilla not received
I have casted 7 creatures without abilities in a game and my opponent conceded on turn7.
I have not received this achievement.
Is it unobtainable currently? Or does "without abilities" mean something else?
Like, no keywords, no static effects, nothing other than a pure x/x creature without oracle text even?
17 votes -
Ranking doesn’t work after last update
Ranking doesn’t work in either category after last update!
IOS Client1 vote -
Ranking doesn’t work after update
Ranking doesn’t seem to work in either category after last update.
IOS client1 vote -
Can’t select 0 creatures on triggered ability of The Ozilith
Note the word “may” in The Ozilith’s text below, which implies that the ability is optional, however I can’t tap “Select 0” when the ability triggers (for example, if I have no creatures on the battlefield at the time):
“At the beginning of combat on your turn, if The Ozolith has counters on it, you may move all counters from The Ozolith onto target creature.”
See attached screenshot for this exact situation. However, note that once the timer ran out, it proceeded without moving any counters to my opponent’s creatures, so this is mechanically possible to do.
3 votes -
Yargle Eat the World did not complete.
I won a game using Charbelcher where Yargle and Multani was my commander and there were no land cards remaining in my library. Despite this, the Eat the World quest did not register as complete. If the quest requires that there be no MDFC cards with lands on the back face in the deck, this is not made clear.
12 votes -
Game off
4 time when I played my first game in draft from the firs try game just bugs and turn off then I waited for more than minute to come back and my turn finished. And again with the same card on turn 5. And sure I lose the game. On 5th try it didn’t come back. I want my draft challenge money back
1 vote -
Death by Vanilla achievement not being completed after requirements fulfilled
The Death by Vanilla achievement (new in the Yargle Day update) is not being completed even though I have won two games casting only creatures with no abilities. The only creature in my deck is Yargle (a vanilla 9/3) so I should have completed this twice.
40 votes -
Astelli Reclaimer Enter trigger doesn’t trigger neither on warp or normal summon
IOS client!
Lost lots of games because of this 🥲2 votes -
"Network Error: Unable to Join the Event. Please try again later."
Whenever I try to play any game mode, I get the above error. Reinstalling does nothing. Repairing does nothing. I'd very much like to be able to play so as not to lose out on daily rewards.
1 vote -
Match wont load says network error. My network is fine
Fix the game. This happens lots of times. Game says network error and my network is working fine. But yalls site says all servers good.
2 votes -
Network Error for events
I cannot play a draft or ranked event because the client claims network errors. I'm not sure why I can't join a game if I have enough internet to draft
1 vote -
Purchased Final Fantasy Emote Package showing as blank - Bug
Purchased Final Fantasy emotes that were bought on release are nor missing.
I am missing the active Final Fantasy Emotes that I purchased during release and there no longer visible or active. It just shows 4 blank circles, that I can click on, but nothing is there
3 votes -
Overwhelming Splendor - Not Stopping Creature ETB's
I dont have a screenshot and its difficult reproduce in the wild, but, I just had a game where I had Overwhelming Splendor on the battlefield and the opponet cast Craterhoof Behemoth and the enter the battlefield trigger still went on the stack and resolved. This should not be the case. Per the ruling on Overwhelming Splendor:
(9/29/2017)
If a creature enters the battlefield under enchanted player's control, any "when [this creature] enters the battlefield" abilities of that creature won't trigger. Any "as [this creature] enters the battlefield" or "[this creature] enters the battlefield with" abilities won't be applied.To…
0 votes -
I can't access the continuation of my draft
I can't access the continuation of my draft
1 vote -
Wont let me start a match says network error: unable to join event. Try again later
Internet is fine tells me it's a network error and to try again later happened immediately after the new update
1 vote
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