MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9385 results found
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Wont let me start a match says network error: unable to join event. Try again later
Internet is fine tells me it's a network error and to try again later happened immediately after the new update
1 vote -
Quick Draft not matching me
Playing quick draft, and I knew it was going to end but thought I had 3 hours to finish my matched, but every time I go into it now, it says server error and won't match me, and reading the status page said it won't work now at all until after the update but by then it's a new quick draft, I wouldn't have paid for the draft knowing I couldn't finish it. I'm playing on Android.
1 vote -
Starter duel 4
Playing the game for iPad.
Starter duel 4 (black) crashes when I play confront the assault as requested by the game. It does not create any token and still asks me to select a block for the attack, which should be the non given token. I am therefore unable to proceed.1 vote -
Unable to join event 2 hours from its end
Unable to join event - Quick Draft Aetherdrift
Would like my gems back1 vote -
Not allowed to cast instant during my opponents turn until I put in a stop at end of combat
Was not allowed to cast burst lightning during my opponents turn even though I had the mana for it. I was able to cast if after clicking stop at end of combat.
1 vote -
Tragic Artwork
The Tragic Poet artwork has been on the home screen for the "Latest Decklists" link forever. In my opinion, it's not a good artwork to begin with, and it doesn't match anything on the home screen. It's ugly and could easily be changed to anything else, why not make it match the current aesthetic of the client? Give it a new skin with each set release? I'm so sick of seeing it when I play Arena.
1 vote -
IOS App never starts after sleep
On iOS on an iPad Air, it is never possible to start the app when it’s been left open but unused for some time. It fails in a number of ways:
- loops Reconnecting, you press the button, it spins, asks you again
- app starts but is not logged in, shows War in Momir or something, has none of my decks or profile
- says can’t log in, this happens when an update to the app is required. Starting the app from scratch will tell me an update is required, but loading from sleep never will until I close the app and…
1 vote -
try making the game fair
Maybe stop rigging the game? How about don't make me go second 4 times in a row and let the idiot playing avacyn draw every boardwipe in existence and prevent me from not getting lands. You guys are scumbags and don't know how to run your game. Great job cheating scumbags. Hope everyone working for you gets fired.
1 vote -
Thought Partition does not prevent Phyrexian mana being paid with 2 life
I cast Thought Partition targeting my opponent. I chose Surgical Extraction in their hand, setting its mana cost (originally {B/P}) to {5}.
Later, my opponent was able to cast that copy of Surgical Extraction by paying 2 life. This should not have been possible.
3 votes -
Cannot choose cards because of placement
In the fourth Event of the Tutorial i cannot choose defenders because the enemies cards Cover Mine
Play the fourth round (again at Shadowhand) of the Tutorial until you must Block with confront the assault, you cannot choose blockers
Im playing in Android 15 with a Lenovo ideatab pro
I cannot choose my blockers because the cards are covered by the attacking cards
I can choose blockers
1 vote -
Foundation packs and duplicate processing
I am writing to express my concern regarding the pack opening feature in the Foundation set.
I opened a large number of packs, hoping to get some of the rare cards I was missing. However, most of the rare cards I received were converted into Gems.
Upon contacting your support team, I was told that the issue was due to the following reasons:
Some reprinted cards from previous sets are not available in the Foundation packs.
If all cards other than these unavailable reprints are already in my collection, the game will automatically convert them into Gems.
Unfortunately, this information…
2 votes -
Grenzo, Crooked Jailer + Herigast, Erupting Nullkite - Unable to Cast Spells from Exile with Emerge
I was playing a match of brawl when I heisted Herigast, Erupting Nullkite, then heisted Vorinclex, Voice of Hunger. Instead of letting me cast Vorinclex from exile for its emerge cost, I was unable to cast Vorinclex, even when I had access to two green to pay for Emerge. I could also not cast Vorinclex normally by paying its full mana cost.
2 votes -
Removed from game at minor internet loss
On Android, brief internet connection loss results in "waiting for server..." Message and removal from the current game upon reconnection (placed back in lobby).
Closing the game and relaunching puts you back in the game, but this is impossible to do quickly enough if there are no timer expansions (you will loose at least 1 turn)
This happened to me twice during a quick draft today, but it is a recurrent issue in all games.
The reconnect is infuriating because it seems like it could be much faster (shows player names, goes through a queue like wait, etc.).1 vote -
The card style cant been used in limited deck
When I edit my limited deck, I cant change my card style, on the other hand, when I press the card style button, it just showing repeat card in my all choice. Like in the first photo, the 3 card on the list which I dont have card style, then I click the galactic wayfarer, it just entering into the list but cant change it style which I have one.It happened Friday before last, firstly it is the card style for land in chaos, I thought I messed up but later I think it is not.
2 votes -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…
0 votes -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set are in…
1 vote -
google play
do not use google to handle anything i did not give permission, they cannot be trusted to handle data or oayment as clearly evident by yet mlre data breeches and nothing google works on my phone, they are the most problematic issue with apps acting as they should instead of how our all mighty gatekeepers would allow, this may be causing other errors in the app, as frequently play has to be turned of fir correct app functionality. you guys get a kick back for letting google harvest data and theft funds and purchased data?
1 vote -
no trigger
once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****. Card draw and counter triggers have failed a few times today too, the deck is based on it so when these dont happen despite clear landfalls, i have card built to trigger off triggers…
1 vote -
no trigger
once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****.
1 vote -
BUG: Playing on Android, my game crashes every single time I cast my commander Muldrotha. Every single time in game
Playing on Android, my game crashes every single time I cast my commander/brawl Muldrotha. Every single time in-game
3 votes
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