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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9397 results found

  1. not diminishingseason rank is unfun for multiple reasons

    season rank is a main criterion for selecting my opponent.
    When it does not diminish for a loss i am paired with opponents that are not at my capability. This is not proper swiss pairing.
    I might have changed to a new unfamiliar deck.
    My opponent is incentiviced to concede before the first turn, because the oppening hand is not up to standards and the season rank is not dimished for this avoidable loss.
    This results in time spend waiting for another game as this game ended before it started. This can take more than a minute.
    Playing with non-optimal…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Restoration Magic not giving Hexproof or Indestructible.

    Restoration Magic doesn't apply hexproof or indestructible.

    I have had several games now were a card has been targeted by the enemy, i have activated Restoration Magic (doesn't matter which tier) and targeted the same card.

    As such, my card gains priority, meaning it should gain Hexproof and Indest before the opponents card gets its turn in the chain.

    I dont know why but it has failed to do so everytime. The enemy card still targets my chosen card and the effect still happens.

    I am on Android, specifically the Google Pixel 7a.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Couldn’t counter mardu thunderkite

    I had enough mana in order to counter (one island and one forest) and had dispelling exhale and syncopate cards in my hand. The opponent played a Mardu thunderkite and the option to counter was never given. It went straight to the opponent’s combat phase. This cost me the game during an event. Very unhappy.

    1 vote

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  4. Get Out cannot counter Impending

    Using a Get Out (counter target Creature or Enchantment) to counter an Overlord of the Mistmoors (Enchantment creature) cast with its Impending cost results in the game asking if the target is valid and then Overlord resolves as if nothing happened.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. No funciona bien la sinergia entre Clement, el croangustias y Geco del depósito flamígero

    Buenas.
    Quería reportar el siguiente error. No consigo que funcione bien una sinergia que creo sí que debería hacerlo.
    La sinergia es entre dos cartas principalmente, Clement el croangustias y Geco del depósito flamígero.
    Tiene distintas jugabilidades pero el orden que genera MTG arena de la pila altera las posibilidades, que son muy buenas.
    Su pongamos un ejemplo: Tengo una mesa con temblores de impacto y ya tengo a Clement el croangustias (nada más en la mesa), decido bajar mi Geco del depósito flamígero.
    Dejo un posible orden de pila: Entra el geco y se dispara la habilidad de de…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Game play glitch

    Games didn’t highlight or are able to use!!!!
    Also why do I get higher ranked opponents example I’m platinum and play mythic???

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. イラストバグ

    試合中にマークが出て気がついた
    デッキ編集画面でもイラストバグ状態

    1 vote

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  8. Mastery pass rewards not received

    Edge of eternities mastery pass I did not receive 2k gold and uncommon EoE card reward from level 33 of mastery pass.

    1 vote

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  9. Juan ou le gros débile aux Lapins

    Je vous laisse la curiosité de regarder l'enregistrement vidéo de la partie, ça se passe de commentaire sur le truquage de la pioche et de la mentalité de cette entreprise pour laisser jouer de tel deck en mode Classement.

    Cette entreprise touche les bas fonds de la médiocrité intellectuelle.

    La partie est par là ....... https://youtu.be/qLQvljJul34

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Pithing needle bug

    There is a bug with pithing needle effect, every time that I mention the card’s name, (meaning at each new game), eve in the effect isn’t mana related it triggers anyways. For example I recently played against a sheoldred deck, and the draw card effect triggered.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Cards too low on iPad MtG Arena

    On MtG Arena iPad cards in hand are now so low down they can not be selected without accidentally using the swipe up bar. Makes it difficult to play and leads to poor user experience.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Urza, High Lord Artificer 5 Mana Activated Ability not working correctly

    When it is the main phase of your turn and you activate the 5 mana activated ability of Urza, it only lets you cast creature spells and no other types of cards. I am unable to cast artifacts or enchantments. I understand why i can't cast an instant card or sorcery card with no valid target, but it's very frustrating to have pulled a great card I need to use and I can't cast it because of a glitch in the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Full Control didn't give me full control

    I needed to take an action after an "at end of turn" trigger, so I entered full control, but it removed itself exactly when I needed it. This is completely ridiculous and cost me the game. Can I get a draft token refunded?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Card display issue

    My opponent cast a sorcery and the attached picture is the result.

    1 vote

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  15. More problems with Quina

    If a player has Quina on the battlefield and casts ***** Against Humanity, the 1/1 Frog token will incorrectly get +1/+1 counters. Players are exploiting this bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Very difficult to select cards after update. Cards at far right and left nearly impossible to select. Cards cover life total

    Very difficult to select cards after update. Cards at far right and left nearly impossible to select. Cards cover life total

    2 votes

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  17. YEOE Packs Not Giving YEOE

    Purchased YEOE packs from the store and I'm not receiving YEOE cards in them, what gives? It's really disappointing to save up gold for so long only to not get the cards you want.

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  18. Couldn't sacrifice creature when opponent used Momentum Breaker

    My opponent used Momentum Breaker on me and I wasn't able to click on a card to sacrifice.
    I had 2 Ruin-Lurker Bats on the battlefield, but when the cards got blue to pick, I just couldn't pick any of the cards.
    I was able to send him emotes and reactions, play with the board elements and see cards, but the creatures weren't clickables.
    I just had to wait the timer to go out and then it sacrificed one at random.

    1 vote

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  19. 2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. 自分のターンでの操作不能バグ

    ランクマッチの対戦中、1戦目勝利し2戦目の途中で自分の操作ができない問題が発生しました。土地や呪文を手札から出す、盤面の起動能力を使用することができず何もしないまま相手にパスしてしまいました。相手のターンに移ったら操作ができるようになり運よく打消しを持っていましたので相手の妨害をして勝てましたが、勝敗にかなり関わる問題のため早く改善されて欲しい

    3 votes

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