MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9409 results found
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cant cast instants?
just played a match went to coynter some spells couldnt cast anything, they glowed yellow for a second the the guy cast another spell, and another and activated an ability, they they were glowable again but ni targets cause i just got screwed out of 3 plays. ftrecord too the first report errored wouldnt let me log in i revisited the main page but cant upload my log here... 2nd try error after login but continued after a second. maybe throw a couple more servers into use?
1 vote -
Warp/exile animation crash
Game after recent update on Android (Samsung) crashed twice in a row after casting a warp creature.
Happened in premier draft making me skip 2 turns and technically leading me to a "forced loss"
4 votes -
BUG
Your POS game doesn’t record every game towards achievements (specifically the pioneer) it seems to only record wins and that is NOT what the achievement is. It for PLAYING a game of Pioneer (which sucks now…. Thanks to your greed)and your POS randomizer ******* sucks. You should fire whoever designed this mess….. but no, yall don’t care about your players. Only your bottom line, just like the tangerine tyrant in the white house currently.
1 vote -
Server problems
I've been unable to play for eight nights. Every time I try to connect, there are server issues. I've been waiting for the problem to be resolved and filing reports for over a week now.
I'm very discouraged; at this rate, I might quit the game.
1 vote -
21 votes
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Galvanize not doing 5 damage after second card draw
I draw my first card during my turn
Then play OPT (which allows me to scry 1 and draw a card.
This is my second card draw this turn.
I then play Galvanize. But it only hits for 3 damage, not 5. But the requirement to make it do 5 damage has been met.
This is a bug.This is reproduceable on PC and Android version.
1 vote -
Brawl on iPad does not create a match
When starting a Brawl match on the iPad, the screen shows the counter and ‘waiting for opponent’, yet it keeps on going and never starts a match. With the exact same account and deck on the iPhone, there are no issues at all in starting a Brawl match.
4 votes -
Golden Pack progression
Golden pack progression is not working again... Buying standard legal Pioneer masters packs doesn't count towards golden pack. Pls fix this. It's soo annoying that this thing is happening to me for the second time. WTH wizards
2 votes -
Crashing on iOS
I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.
1 vote -
just stop emailing me back if your going to repeat yourself be wrong and ignore the issues
you customer service is dumb, im done just stop emailing me back, its not an issue with my connection or tech your just ignoring the problems and doing nithing, i will continue ti post everytime i have an issue, just stop recontacting me with worthless information. your tech support is trash and if the same coypke csr respond like bits one more time im blocking your emails.
1 vote -
Random Defeat in the middle of a Traditional Draft
I was playing an EOE Traditional Draft, match 1. It was game 3, and I had attacked with a Comet Crawler, unbuffed from the sac buff. It had the Requiem Monolith active ability on the creature and a Dark Endurance buff active. The opponent triple blocked with 1/1s. After damage was dealt, a big ol DEFEAT appeared on my screen and it kicked me out to the menu.
I tried thinking of a way this could have potentially decked myself but I just don't see it.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS) - PC
…Enter
2 votes -
Game crashes
Magic the Gathering Arena keeps crashing on mobile device, while I am in the middle of matches. This happens often, causing me to forfeit matches and events. Please update MtGA for mobile platforms so it doesn’t keep crashing
1 vote -
Mossbornd hydra landfall ability not working when a copied
I have Ardyn the Usurper on the battlefield and exile mossborn hydra from a graveyard to create a copy token version. The expected resullt is that the landfall ability will trigger as normal however instead it seemed to only add +1/+1 counters instead of doubling them
1 vote -
1 vote
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Ajani, Strength of the Pride not affecting Creature Tokens
Met the requirements for Ajani's 0 ability to "Exile Ajani and each artifact and Creature your Opponent's control.", opponent has a theoretically infinite number of squirrel creature tokens (due to yet another unlimited mechanic as if they weren't already oppressive enough these days, I believe this instance was Rosie Cotton and Scurry Oak making unlimited +1/+1 counters bouncing off the squirrel tokens coming into play for as long as they had patience to click through...about 7 minutes worth all told in my case), finally they decide that several dozen tokens with +60ish/+60ish was adequate and ended their turn, I activate…
2 votes -
Tutorial is skipped without my permission
When I first downloaded the game, blue flame thanked me for defeating the dragon and gave me some decks. Trying to replay the tutorial leads to the same result. Attempting to repair the files did not help.
1 vote -
Opponent timed out but I lost
Opponent timed out but I lost. Opponent was Aharmlessbeetle. Using an angel deck and was out of cards in their hand. Also why am I ranking down? Your info says once I gain a rank I can’t lose it before the end of the season but I am repeatedly losing my rank. Also, your website is glitching and when I try to report bugs it won’t let me sign in or post a bug, just search for similar topics. I kept refreshing about 10 times and got lucky this time I guess. I am on iOS
1 vote -
Worst Match ups…
There is absolutely no reason for me to get matched up vs my worst match ups 90% of the time….like cmon it’s getting ridiculously bad…how am I suppose to play the game when this is happening? I’m not a pro by any means nor am I a good player I’m avg maybe above at best but I consistently make mythic in ranked. This 50% is ********.
1 vote -
Tergid --> Tergrid
German
The german version of "Tergrid, God of Fright // Tergrid's Lantern" is missing an "r" --> "Tergid, Göttin der Furcht"
1 vote -
BUG: Did not recieve quest reward for doing 3 matches in Quick Draft
I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.
1 vote
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